Although our enquiry was a fairly simple one it was answered with clarity and honesty even though we ended up with a cheaper product. We described our requirements and the TV is just what we need... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Although our enquiry was a fairly simple one it was answered with clarity and honesty even though we ended up with a cheaper product. We described our requirements and the TV is just what we need... もっと見る
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Went to Richer Sounds in Prestwich looking for help and advice. Met the store manager Sam there who was without a doubt the most informed and happy gentleman I have met in a long time, he set up diffe... もっと見る
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It seems the norm these days, that companies are focused on selling. Its when there are issues that shows how good or bad customer service is. My LG tv bought from Ellis at Richer Sounds, and less th... もっと見る
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We knew which Hifi system we wanted to buy but had a few questions regarding attaching our own speakers. The staff member was very helpful and even showed us on his computer which connector we needed... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
415-419 Bury New Road, M25 1AA, Prestwich, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent prices, friendly helpful staff, that don't ignore you when you walk in other not Richer Sounds shops, free extended warranty, without trying to be sold it by staff who ignored you in other shops till you buy. Great choice and advice thanks.

Richer Sounds - Prestwich からの回答
Excellent service from in the prestwich shop.
I would highly recommend them

Richer Sounds - Prestwich からの回答

Richer Sounds - Prestwich からの回答
I have always found staff at Richer Sound pleasant and courteous. They are also knowledgeable about their products which you don't find in High Street electrical shops.
They have time for you and don't try to push sales.
I have been a customer at Richer Sounds in both Stockport and Prestwich branches and have been treated the same way at both.
If you want proper hi-fi/TV at a reasonable price, visit Richer Sounds.
My latest item purchased was a replacement hi-fi amplifier with free 6 year guarantee!
Thoroughly recommended.
Very helpful and easy to deal with. I ordered my Sony Bravia in store and it was in my home the next day.
Then I went back to add a sound bar to an already great sounding tv.

Richer Sounds - Prestwich からの回答
They opened the shop for us even though it was closed

Richer Sounds - Prestwich からの回答

Richer Sounds - Prestwich からの回答
I telephoned the customer sales team to purchase a TV and spoke to Andy from Prestwich. He really went the extra mile to locate the TV I wanted and get it delivered to me. I was very pleased indeed with the service I received. The TV arrived on time and appears excellent.

Richer Sounds - Prestwich からの回答
Polite and helpful staff and gave me a good recommendation.
Andy's ( manager of the prestwich store ) knowledge of products and what will work best for your requirements within your home is endless. Over the last 10 years I've bought all my electrical productors here from Tv's to ceiling speakers and ever time I've gone with his recommendation and the end product as blown my mind. His customer service is also unbeatable and that coupled with the fact Richer sounds productors cant be beaten on price or warranty makes it the only place you should be going to get your electrical gear from.

Richer Sounds - Prestwich からの回答
Great service and makes a customer feeled valued. My one stop shop for tvs and hifi.

Richer Sounds - Prestwich からの回答

Richer Sounds - Prestwich からの回答
Top class service as per. The trainee lad Ellis was ace. For what he knew and still learning on the job he did super, couldn’t fault him. Good luck with your future in the company and I’ll sure to be back for more purchases when I need something. Love the company Love this store.
Great service from shop purchase to delivery, would recommend

Richer Sounds - Prestwich からの回答
Our visit to Richer Sounds Prestwich was made a lot easier thanks to the help we received from Dom.
He helped us choose exactly what we wanted and we never once felt like we were being pushed to spend more than needed.
We can definitely recommend paying them a visit if you get a chance.
Cheers
Ste and Aimee Millington

Richer Sounds - Prestwich からの回答
Brought, many items ,over the years , good value high quality equipment.
We had a fantastic experience at the prestwich branch. The staff were extremely helpful and polite. The products purchased were quickly delivered. They were easy to install and are working fantastically.

Richer Sounds - Prestwich からの回答
Dominic at the Prestwich branch was fantastic to deal with. Item exactly as described and ready to collect from the shop next day.

Richer Sounds - Prestwich からの回答
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