Oli at the Reigate branch was fantastic, he promptly replied to my email when I was after a Roberts radio/cd player. Great customer service, delivery on the day I requested. The product I am deligh... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Oli at the Reigate branch was fantastic, he promptly replied to my email when I was after a Roberts radio/cd player. Great customer service, delivery on the day I requested. The product I am deligh... もっと見る
企業が回答しました
Great service - Ollie (Reigate) was particularly helpful in getting the product I was interested in into the store so I had some hands on (not a fan of doing all my shopping online). Couldn’t have ask... もっと見る
企業が回答しました
My first visit to Richer Sounds in Reigate to purchase a TV. Very impressed by the layout of the store which provided an opportunity to easily compare the different makes and models available - somet... もっと見る
企業が回答しました
Ordering online was a breeze. Item arrived at the store as given in the website. Easy collection instructions from the store. Overall a great experience with Richer Sounds.
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
51 Bell Street, RH2 7AQ, Reigate, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service and would recommend to anyone, plus a great range on offer.

Richer Sounds - Reigate からの回答

Richer Sounds - Reigate からの回答
Excellent products, price, 6Yr guarantee & service. I telephoned the Reigate store on Sunday 21 Dec for advice on a Yamaha AV to ensure it supported front up firing speakers and they were extremely helpful. I purchased the item over the phone using a secure email link and incredibly it arrived the next day, Monday, fantastic. Connected, followed the easy setup and it is producing beautiful sound.

Richer Sounds - Reigate からの回答
I had great advice from Richard at the Reigate branch. I was looking for a streaming amp and some decent bookshelf speakers and after much research and deliberation I came away with a fantastic set up. Customer service was fantastic ! I had an issue with some damage to the amp. It obviously happened in transit. (I work in logistics and so i am fully aware that these things do happen). I made 1 phone call and it was swapped over within the hour. You cannot get better than that !!! I would definitely recommend a visit.

Richer Sounds - Reigate からの回答
Excellent customer service and aftercare. Very knowledgeable staff.

Richer Sounds - Reigate からの回答
I brought a ub9000 panasonic 4k bluray player. 6 months in it goes wrong unable to play. Fobbed of and sent for repair. Now 3 months later again will not play. No loyalty even though I've spent close to 15k with them. All about sales..

Richer Sounds - Reigate からの回答
Great product knowledge and helpful team - collection and parking is a challenge.
Very efficient ordering service to store within the stated 2 days despite being the week before Christmas. Kept informed throughout the process via email then a courtesy phone call from the store to confirm my order was ready to collect. Friendly and professional service all round, thank you!

Richer Sounds - Reigate からの回答
Phoned up the store to order the item. The person I spoke to was incredibly helpful.

Richer Sounds - Reigate からの回答
Excellent advice with no pressure and ultimately a very satisfactory purchase at prices competitive with the Internet.

Richer Sounds - Reigate からの回答
Great knowledge, great people with the authority to get things done when things don’t always work out (repairs etc.)

Richer Sounds - Reigate からの回答
Knowledge team of people and I was treated like a human.
Good stock.
Help to the car easy purchase
Helpful when I got home and phoned them back for a bit of technical information.

Richer Sounds - Reigate からの回答
The guys in the store were very helpful and knowledgeable. I was very pleased with the purchase. You cant beat the in-person service and knowledge.

Richer Sounds - Reigate からの回答
The amplifier arrived earlier that expected and the after sales service was very good regarding speaker connections

Richer Sounds - Reigate からの回答

Richer Sounds - Reigate からの回答
Was looking for a nice upgrade to my existing Samsung TV. Oli was incredibly informative and shared three options with me ranging in price and supported my decision on the best option. Highly recommend.

Richer Sounds - Reigate からの回答
I visited the reigate store to look for a new tv i meet with Ian who was very knowledgeable and helpful i agreed to buy a new 65" tv and collected it a few days later. Once home and installed i had issues with the tv itself as it wouldn't control the picture so contacted the shop they went through some checks over the phone after 2 more calls and a lot of frustration with the tv NOT the store at all it was agread to return it and a swap out to a new Sony. so i went to collect the new tv and return the faulty one, new tv was not in as it had been ordered a day later than my call, the guys in the shop went over and above to get it to me that day they stayed later than the closing time to confirm this all happens and I got my tv that day. So it's a big thumbs up from me for Ian and his team in resolving the issue I had.
Got great advice and recommedation from store sales man Olie at the Reigate store.

Richer Sounds - Reigate からの回答
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