Richer Sounds - Reigate レビュー 

1,570
•
TrustScore 5段階評価の5

4.9

51 Bell Street, RH2 7AQ Reigate, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Oli at the Reigate branch was fantastic, he promptly replied to my email when I was after a Roberts radio/cd player. Great customer service, delivery on the day I requested. The product I am deligh... もっと見る

企業が回答しました

5つ星のうち5の評価

Great service - Ollie (Reigate) was particularly helpful in getting the product I was interested in into the store so I had some hands on (not a fan of doing all my shopping online). Couldn’t have ask... もっと見る

企業が回答しました

5つ星のうち5の評価

My first visit to Richer Sounds in Reigate to purchase a TV. Very impressed by the layout of the store which provided an opportunity to easily compare the different makes and models available - somet... もっと見る

企業が回答しました

5つ星のうち5の評価

Ordering online was a breeze. Item arrived at the store as given in the website. Easy collection instructions from the store. Overall a great experience with Richer Sounds.

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

1570件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(1,570)

過去12か月のレビュー数: 24,662件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Good advice from John

Good advice from John, the excellent installation service from Darren

2026年4月18日
Richer Sounds - Reigate ロゴ

Richer Sounds - Reigate からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Great Team at Reigate…

The entire team at Reigate Richer Sounds are amazing. Ian the manager was very patient and helpful in specking out my system. Richard was then brilliant when it came to making the sale. Ollie helped with all the loading when the equipment arrived and Paul did a great job with the cabling. I had a problem with one of the items and Paul sorted it all out and got me a replacement the next day. All in all, great all round service, including the support needed with a problem. I couldn’t recommend them more!!!
(Also gave me the best recommendation for a local sausage role - thank you my friend)

2026年4月9日
Richer Sounds - Reigate ロゴ

Richer Sounds - Reigate からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Best place to buy a TV these days

Purchased a TV and Soundbar from them (again) recently. As always the service was top notch, great advice, no pressure environment, and an actual shop you can look at things in! Cannot recommend them enough

2026年4月17日
Richer Sounds - Reigate ロゴ

Richer Sounds - Reigate からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Good advice from knowledgeable staff…

Good advice from knowledgeable staff without being put under any pressure to buy a particular device. And of course your 6 year free warranty. Great service all round.
Five stars!!!

2026年4月14日
Richer Sounds - Reigate ロゴ

Richer Sounds - Reigate からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Wouldn't go anywhere else.

Lovely people and a great experience buying our fabulous new equipment. So pleased with it.
Many thanks

2026年4月9日
Richer Sounds - Reigate ロゴ

Richer Sounds - Reigate からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Great Service & Helpful advice

Great succinct advice, geared to my price point. And the product was in store

2026年4月4日
Richer Sounds - Reigate ロゴ

Richer Sounds - Reigate からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Samsung tv

John the gentleman who served me was very knowledgeable and answered all my questions in a way that I could understand

2026年4月6日
Richer Sounds - Reigate ロゴ

Richer Sounds - Reigate からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Helpful and friendly assistant

Helpful and friendly assistant, item delivered in a couple of days (very good considering item was ordered on a bank holiday).

2026年4月6日
Richer Sounds - Reigate ロゴ

Richer Sounds - Reigate からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Staff going extra mile.

Staff who spent time with us discussing products were very helpful, knowledgeable and listened carefully to our needs.

2026年4月3日
Richer Sounds - Reigate ロゴ

Richer Sounds - Reigate からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

I had a great experience at Reigate…

I had a great experience at Reigate Richer Sounds, they really took their time to show me my options on Hifi equipment of which I am a total beginner. It never felt like a hard sell either and what I puchased is brilliant, and great value. The staff there were brilliant.

2026年4月3日
Richer Sounds - Reigate ロゴ

Richer Sounds - Reigate からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Great advice and choice

Really good advice helping me make the right choice for my hi-fi purchase.

2026年3月30日
Richer Sounds - Reigate ロゴ

Richer Sounds - Reigate からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

I went to Richer Sounds Reigate…

I went to Richer Sounds Reigate following my son’s recommendation. They were helpful with useful advice and prompt delivery of a LG television. Their shop gives an attractive interior to a well known Reigate building

2026年3月26日
Richer Sounds - Reigate ロゴ

Richer Sounds - Reigate からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Staff who are here to help you, not just sell

Richer Sounds continue to be the gold standard when it comes to high street A/V. Plenty of time given to walk through things when I was exploring various options and none of the sales-y undertones. They answer your questions without it ever feel like you're being pushed towards anything.

Was recently in the market for a new OLED television and I was given some inaccurate information concerning the end date for a cashback promotion from LG. As a result, I missed out on £150 which was a substantial factor for me. The staff in-store tried their best to offer a compromise, however once I had contacted head office (again, the Customer Service team at Richer Sounds actually deal with issues with a sense of care- unlike so many others), the full amount of cashback was deducted from the final price of my purchase. This was probably slightly painful for them (and likely was most of their profit margin) but they have made me feel like I matter as a customer and will continue to receive my business in future.

As a side note, if visiting the Reigate store I would suggest asking if they might give you an audio demo upstairs. The kit is unaffordable for the vast majority but my god, what a demo. More of an experience!

2026年3月21日
Richer Sounds - Reigate ロゴ

Richer Sounds - Reigate からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Good value

Good value, quick delivery 👍🏻

2026年3月23日
Richer Sounds - Reigate ロゴ

Richer Sounds - Reigate からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Excellent friendly staff

Excellent friendly staff. Very knowledgeable and happy to humour my Richer Sounds trip down memory lane.

2026年3月22日
Richer Sounds - Reigate ロゴ

Richer Sounds - Reigate からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Always great service

Always great service. Friendly, knowledgeable and helpful.

2026年3月21日
Richer Sounds - Reigate ロゴ

Richer Sounds - Reigate からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Great expert advice given

Great expert advice given. Especially needed when purchasing that important piece of kit for your music system… really pleased with our new streamer and amp

2026年3月18日
Richer Sounds - Reigate ロゴ

Richer Sounds - Reigate からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

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