Oli at the Reigate branch was fantastic, he promptly replied to my email when I was after a Roberts radio/cd player. Great customer service, delivery on the day I requested. The product I am deligh... もっと見る
企業が回答しました
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great service - Ollie (Reigate) was particularly helpful in getting the product I was interested in into the store so I had some hands on (not a fan of doing all my shopping online). Couldn’t have ask... もっと見る
企業が回答しました
My first visit to Richer Sounds in Reigate to purchase a TV. Very impressed by the layout of the store which provided an opportunity to easily compare the different makes and models available - somet... もっと見る
企業が回答しました
Ordering online was a breeze. Item arrived at the store as given in the website. Easy collection instructions from the store. Overall a great experience with Richer Sounds.
企業が回答しました
企業情報
当該企業による記述
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
連絡先
51 Bell Street, RH2 7AQ, Reigate, 英国
- 0333 900 0081
4.9
優良
1570件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very knowledgeable and experienced…
Very knowledgeable and experienced advisers . Again impressive and helpful . Thank you
2026年2月15日
Richer Sounds - Reigate からの回答
Thank you for your 5 star review, it’s lovely to read your comments.
Great service
Good advice on choosing the record system I wanted. Great help when I asked some questions on installation
2026年2月14日
Richer Sounds - Reigate からの回答
Thanks for your kind review, we look forward to your next visit.
Excellent customer service
Excellent customer service. Well recommended. Looking foward to my next purchase
2026年2月11日
Richer Sounds - Reigate からの回答
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Richer Sounds - Reigate からの回答
Thanks for your 5 star review, we look forward to seeing you again next time
High quality product as expected
High quality product as expected. Great advice and service.
2026年2月11日
Richer Sounds - Reigate からの回答
Thank you for your wonderful feedback
Very good shopping experience
Very good shopping experience. Friendly, knowledgeable staff and competitive prices.
2026年1月25日
Richer Sounds - Reigate からの回答
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Thoroughly recommended
Great people to deal with and lots of helpful advice from Oli in particular. Very pleased with my purchase. Competitive price as well.
2026年2月2日
Richer Sounds - Reigate からの回答
Thanks for your 5 star review, we look forward to seeing you again next time
Purchase of LG television
Staff were friendly knowledgeable and helpful and the LG television is working well with a great picture. However the stand was quite fiddly to assemble and the instructions not particularly detailed.
2026年1月25日
Richer Sounds - Reigate からの回答
Thank you for your feedback and kind comments regarding the store team, which I will be sure to pass on.
I was sorry however that you experienced some set up difficulties and will pass your comments to the supplier, do get in touch if you need any help whatsoever..
seniorcomplaintsteam@richersounds.com
Tom Griffiths
Head of Customer Experience
Richer Sounds
Shopping at Richer Sounds was a…
Shopping at Richer Sounds was a pleasant experience. Friendly and knowledgeable staff.
2026年1月27日
Richer Sounds - Reigate からの回答
Thank you for your 5 star review, it’s lovely to read your comments.
excellent buy from Richer sounds
excellent buy from Richer sounds . I am very happy with the TV . Good service I will use them again .
2025年11月28日
Richer Sounds - Reigate からの回答
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Richer Sounds - Reigate からの回答
Thank you for your wonderful feedback
Brilliant advice and customer…
As usual the advice and customer service was brilliant. What I love about the team is they listen. They could just suggest the highest cost option, but instead they engage and advise a good fit. Thanks again everyone for a great experience.
2026年1月20日
Richer Sounds - Reigate からの回答
Thank you for your wonderful feedback
New TV purchase
We needed advice on buying a new TV - Ian was able to oblige with a comprehensible explanation of the various TV formats. The price we paid was comparable that available online or at Currys. Overall a satisfying experience.
2026年1月18日
Richer Sounds - Reigate からの回答
Thanks for your kind review, we look forward to your next visit.
Excellent service
Excellent service, brilliant product and very good value. What more can one ask for? Why go elsewhere?
2026年1月16日
Richer Sounds - Reigate からの回答
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Audio Technica LPX120BTUSB
Very helpful advice and the LPX120BT USB turntable is a great piece of kit
2026年1月16日
Richer Sounds - Reigate からの回答
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Competitive and informed.
I’ve been buying tvs from RS for decades now. This one is a very nice 65” oled. From LG. Buying something like this direct off the web without seeing picture quality seems nuts to me. RS are always competitive on price and are one of the few remaining business in this sector that commit and value an actual premises where you can go and see expensive AV and televisions side by side to get real world experience - a views on the product and superb expertise.
2025年12月3日
Richer Sounds - Reigate からの回答
Thanks for your 5 star review, we look forward to seeing you again next time
All good service by all staff at Reigate
2026年1月15日
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