No problems at all in purchasing my TV online from Richer Sounds. The adverts showed members of Sheffield staff who would be willing to assist me if problems arise. On receipt of my LG tv,... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We had a vague idea as to which TV we wanted, and the salesperson gave us great advice, quickly showing us the model which met all of our criteria. We arranged for the TV to be installed, and Nick was... もっと見る
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Following my recent purchase of a pair of Argon Audio Forte powered speakers from Richer Sounds for my TV set up, I decided to add some bass to the system. With limited space and after detailed... もっと見る
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I've been buying hi-fi, TVs etc from Richer Sounds since the late 70's, You deal with professionals, always get great advice, the best prices and a 6 year warranty you won't find anywhere else. If you... もっと見る
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企業情報
当該企業による記述
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
連絡先
130 Whitham Road, S10 2SR, Sheffield, 英国
- 0333 900 0034
4.9
優良
1920件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Yet again,faultless service from the…
Yet again,faultless service from the Sheffield branch.Spoke to Olli on the Thursday,he sent me a purchase link to order,and the item was delivered the following morning.Thanks!
2026年6月25日
Richer Sounds - Sheffield からの回答
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent all round service
2026年6月25日
Richer Sounds - Sheffield からの回答
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Richer Sounds - Sheffield からの回答
Thanks for your kind review, we look forward to your next visit.
friendly and drama free
The price of my item was reduced a few days after I bought it. The friendly staff refunded the balance with zero drama.
2026年6月23日
Richer Sounds - Sheffield からの回答
Thanks for the positive feedback about the store team's no fuss handling of the price drop, which is exactly what was needed. We do hope all is well with the new purchase.
The Customer Experience team
Quick and easy pickup in store
Purchased online, picked up in store. Richer Sounds made it quick and easy.
2026年6月22日
Richer Sounds - Sheffield からの回答
Thank you for your 5 star review, it’s lovely to read your comments.
engaging staff at Sheffield....and…
engaging staff at Sheffield....and complete honesty on some negative information on a product I purchased
2026年6月19日
Richer Sounds - Sheffield からの回答
Thanks for your feedback, great to read you were happy with our service.
Good service.
Ready for collection from the local store the day after I placed the order. No problems.
2026年6月18日
Richer Sounds - Sheffield からの回答
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great experience which is no surprise to me.…
Was sold a product by someone who knew what they were talking about and they did not try to steer me in the direction of the most expensive item. The salesperson was understanding when l had a temporary problem with my payment card. Have bought many products from this shop over the years and will continue to do so.
2026年6月17日
Richer Sounds - Sheffield からの回答
Thanks for your kind review, we look forward to your next visit.
Returning Customer
Having been a customer in the past, I had no hesitation in using Richer Sounds once again with my latest purchase ( a pair of Sonos era 100’s). Keen pricing, excellent website and delivery was super fast!
2026年6月18日
Richer Sounds - Sheffield からの回答
Thanks for your 5 star review, we look forward to seeing you again next time
Excellent, faultless experience
I arrived at the store 10 minutes before opening, but they let me in regardless and I purchased my turntable which I am extremely pleased with. A free 6 year warranty and they're allowing me to use the half price cartridge upgrade deal at a later date! Fabulous. Will be back very soon.
2026年6月18日
Richer Sounds - Sheffield からの回答
Thanks for your 5 star review, we look forward to seeing you again next time
The gentleman who answered the phone…
The gentleman who answered the phone was friendly and very helpful.
2026年6月15日
Richer Sounds - Sheffield からの回答
Thanks for your 5 star review, we look forward to seeing you again next time
Great to deal with as always
2026年6月15日
Richer Sounds - Sheffield からの回答
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great service from Alex at Sheffield…
Great service from Alex at Sheffield branch. Answered my questions and sorted next day delivery of Ruark R1S.
2026年6月15日
Richer Sounds - Sheffield からの回答
Thank you for your 5 star review!
ME AND OUR DAUGHTER HAVE BOUGHT…
ME AND OUR DAUGHTER HAVE BOUGHT TELEVISIONS FROM RICHER SOUNDS, FOR THE LAST
16 YEARS. ALL LG TVS. THE STAFF HAVE ALWAYS BEEN VERY HELPFUL.
2026年6月13日
Richer Sounds - Sheffield からの回答
Thanks for your feedback, great to read you were happy with our service.
Helpful information
Helpful information. Knoweledgeable staff. Delivery as described happened. Only problem with the delivery was the two young men' s language skills were not the best .voice unclear and spoken rapidly - hard to comprehend
2026年6月12日
Richer Sounds - Sheffield からの回答
Thanks for your great feedback and for supporting local business.
I had looked online confident in what I…
I had looked online confident in what I wanted but needed to speak to a salesman. I found him to be very knowledgeable and realy looked after me.
2026年6月12日
Richer Sounds - Sheffield からの回答
Thank you for your 5 star review!
Terrific service
Terrific service. The sales assistant, Alex, sourced me a TV from another shop when the model I wanted was not available at Sheffield or from another store. He also chased up delivery for me the following week, liaising with the other shop.
2026年6月10日
Richer Sounds - Sheffield からの回答
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
USED YOU FOR YEARS
USED YOU FOR YEARS, PLENTY OF KNOW HOW AND VERY HELPFUL, I WOULD RECOMMEND TO ANYONE
2026年6月10日
Richer Sounds - Sheffield からの回答
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent customer service
Excellent customer service, delivery to meet my needs,
Arrived in totally pristine condition, like I had collected the item myself Delivery by BJ's excellent service again.
Thank you so much to Richer Sounds 110% & Delivery BJ's 110% "Exceptional Service"
2026年6月11日
Richer Sounds - Sheffield からの回答
Thank you for your 5 star review, it’s lovely to read your comments.
Only place you can order headphones in…
Only place you can order headphones in and actually listen to them properly. Top service.
2026年6月10日
Richer Sounds - Sheffield からの回答
Thanks for your 5 star review, we look forward to seeing you again next time
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