Richer Sounds - Sheffield レビュー 

2,023
•
TrustScore 5段階評価の5

4.9

130 Whitham Road, S10 2SR Sheffield, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

In all of my dealings with Richer Sounds I have found them to be professional, fair, knowledgeable and helpful. Most recently I have had dealings with David who was friendly, affable and listened to m... もっと見る

企業が回答しました

5つ星のうち5の評価

Helpful advice in store and were given detailed information about the TV including pros and cons of other TVs. Found the price that we were given was the cheapest around. Much to our surprise delive... もっと見る

企業が回答しました

5つ星のうち5の評価

really helpful advice and gave me straight forward answers to my questions. Enabled me to buy the quality I wanted without spend a lot of money on unnecessary features that will never get used.

企業が回答しました

5つ星のうち5の評価

Popped into their Sheffield store after phoning to see if they had the speakers I wanted setup, they didn’t but assured me they would have them ready for me when I came in next day. Very happy with... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2023件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(2,023)

過去12か月のレビュー数: 24,500件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great in-store experience backed up with online convenience

Popped into their Sheffield store after phoning to see if they had the speakers I wanted setup, they didn’t but assured me they would have them ready for me when I came in next day.
Very happy with the demo and help I got in store. Ended up ordering with them for home delivery so I could get the colour I wanted which was delivered quickly and easily.
Nice to see shops and their online presence integrate so easily; and the demo and instore experience was excellent.

2026年4月8日
Richer Sounds - Sheffield ロゴ

Richer Sounds - Sheffield からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Sheffield store online enquiry

Contacted the Sheffield store online to enquire about a specific product. Response was prompt & thorough, resulting in the purchase of my new tv. The whole transaction was conducted via electronic means, but the whole process felt personal.

2026年9月14日
Richer Sounds - Sheffield ロゴ

Richer Sounds - Sheffield からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

First choice for music stuff

After placing an order I was nervous about a detail I missed. When calling, they were extremely helpful, explained the issue, prepared me for my delivery, and everything went perfectly. Have my order now and everything was smooth!

2026年9月22日
Richer Sounds - Sheffield ロゴ

Richer Sounds - Sheffield からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Knowledgeable and helpful and took the…

Knowledgeable and helpful and took the time to demo the soundbar
Gave great service overall and free delivery on time
Would always go to RicherSounds for expertise and support and service

2026年9月22日
Richer Sounds - Sheffield ロゴ

Richer Sounds - Sheffield からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Process very easy from ordering to…

Process very easy from ordering to delivery I'm disabled so very helpful website items features well explained on website setup straight forward 👍👍👍

2026年9月20日
Richer Sounds - Sheffield ロゴ

Richer Sounds - Sheffield からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Good service

I have been using RICHER SOUNDS for years and received very good service always. About 20 years ago I purchased a cd player which had a faulty connection. I returned to the store and was given another cd player. About I year later I came in the store to purchase some blank cassette tapes. The sale staff asked me if my cd player was ok I was very impressed he remembered me from a year ago. I always tell my family and friends of the good service you give. Ian longden

2026年9月21日
Richer Sounds - Sheffield ロゴ

Richer Sounds - Sheffield からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Friendly and knowledgeable staff

Staff were friendly and provided unbiased opinions, allowing me to come away with the right pair of headphones for me.

2026年8月22日
Richer Sounds - Sheffield ロゴ

Richer Sounds - Sheffield からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

rapid response to email

rapid response to email
good price
last product reserved by email for next day pick up
further reduction applied in shop at pick up

Thanks Ollie and Geoff

2026年9月14日
Richer Sounds - Sheffield ロゴ

Richer Sounds - Sheffield からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Excellent customer service

Excellent customer service. Dealing with a shop that knows everything about the products they sell is brilliant. Any problems are sorted out. Would recommend to everyone

2026年9月17日
Richer Sounds - Sheffield ロゴ

Richer Sounds - Sheffield からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Five Star Service - Richer Sounds Sheffield

Very happy with my Richer Sounds - Sheffield purchase.
Great value on a clearance item in great condition. Stuart provided a helpful,friendly and prompt service throughout the process from enquiry to payment and despatch.
Thank you Richer Sounds Sheffield!

2026年9月23日
自発的なレビュー
Richer Sounds - Sheffield ロゴ

Richer Sounds - Sheffield からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Music to my ears.

From the first contact with the store, to the delivery at my home. It was seamless. I was dealt with professionally and courteously. It is so refreshing dealing with someone who is willing to take the time to make buying a product enjoyable. This is not the first time I have dealt with Richer Sounds, and it won’t be the last. I would recommend this company to anyone.

2026年9月16日
Richer Sounds - Sheffield ロゴ

Richer Sounds - Sheffield からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Good advice and good product purchased

Needed a bit of update to my home system. Perfect advice delivered in a non patronising way. Thank you. Product seems fine and I am enjoying updated features.

2026年9月16日
Richer Sounds - Sheffield ロゴ

Richer Sounds - Sheffield からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Friendly and very helpful from David at…

Friendly and very helpful from David at Sheffield. Tested my system and analysed the fault then gave fair advice about replacing the amp. Grateful for that level of customer service.

2026年9月13日
Richer Sounds - Sheffield ロゴ

Richer Sounds - Sheffield からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Product and delivery were as good as…

Product and delivery were as good as can be expected. I needed to speak with the Richer Sounds team and they listened and were most helpful. I thoroughly recommend their service.

2026年4月9日
Richer Sounds - Sheffield ロゴ

Richer Sounds - Sheffield からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Excellent staff members

Excellent staff members, good knowledge of products, great pricing structure. Remarkable warranty compared to other shops. Fantastic experience all round.

2026年9月10日
Richer Sounds - Sheffield ロゴ

Richer Sounds - Sheffield からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Excellent at helping me to understand…

Excellent at helping me to understand my precise requirements. I will definitely be back and would recommend to family and friends.

2026年9月7日
Richer Sounds - Sheffield ロゴ

Richer Sounds - Sheffield からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

We needed advice for a 65"TV purchase…

We needed advice for a 65"TV purchase that would give us the best picture and sound available for the price we could afford.Thankfully Olli researched an excellent TV for us which we purchased. Many Thanks for your time and patience a good delivery service and a great experience.😊

2026年9月7日
Richer Sounds - Sheffield ロゴ

Richer Sounds - Sheffield からの回答

Thank you for your 5 star review!

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