Richer Sounds - Sheffield レビュー 

2,023
•
TrustScore 5段階評価の5

4.9

130 Whitham Road, S10 2SR Sheffield, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

In all of my dealings with Richer Sounds I have found them to be professional, fair, knowledgeable and helpful. Most recently I have had dealings with David who was friendly, affable and listened to m... もっと見る

企業が回答しました

5つ星のうち5の評価

Helpful advice in store and were given detailed information about the TV including pros and cons of other TVs. Found the price that we were given was the cheapest around. Much to our surprise delive... もっと見る

企業が回答しました

5つ星のうち5の評価

really helpful advice and gave me straight forward answers to my questions. Enabled me to buy the quality I wanted without spend a lot of money on unnecessary features that will never get used.

企業が回答しました

5つ星のうち5の評価

Popped into their Sheffield store after phoning to see if they had the speakers I wanted setup, they didn’t but assured me they would have them ready for me when I came in next day. Very happy with... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2023件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(2,023)

過去12か月のレビュー数: 24,500件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Always go here for Hifi-Shopping and…

Always go here for Hifi-Shopping and although enjoying their demo room for latest speakers, amplifier etc. All the staff are so friendly and always happy to see me when i come to their door. Cant wait to try the new KEF Deluxe speakers :)

2026年9月7日
Richer Sounds - Sheffield ロゴ

Richer Sounds - Sheffield からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Excellent products and customer service

Excellent customer service, great recommendations, prompt communication and fast delivery. Staff are all friendly, helpful and knowledgeable.

Why would you go anywhere else? Go see the fantastic team at Sheffield Richer Sounds for all your HiFi and Home Cinema equipment. They will take time talking to you, recommend products that suit your budget with no pressure to buy, plus your equipment is guaranteed for 6 years.

Ricky

2026年9月5日
Richer Sounds - Sheffield ロゴ

Richer Sounds - Sheffield からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Very easy buying experience

Very easy buying experience. Conor was very knowledgeable and gave great options.

2026年9月4日
Richer Sounds - Sheffield ロゴ

Richer Sounds - Sheffield からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち4の評価

Very helpful shop staff

Very helpful shop staff. Slight problem with the delivery schedule (not the shop's fault) but otherwise all good.

2026年8月26日
Richer Sounds - Sheffield ロゴ

Richer Sounds - Sheffield からの回答

Thank you for your feedback and for taking the time to leave us a review.

We apologise that the delivery schedule from the courier was slightly problematic.

If you wish to discuss this matter further, please contact our Customer Service team on 0333 900 0094 or customerservices@richersounds.com.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

5つ星のうち5の評価

Fantastic Deal, Fantastic service, world beating customer care!!!!

This is the second order i have placed with Richer Sounds who were recommended to me by a friend after i had a poor experience with C****s.
My first experience was brilliant, Richer Sounds were faultless everything ran like clockwork from start to finish, my experience this time however was absolutely superb, 5 stars is insufficient, i had an issue with my item and it required returning.
I was worried about contacting Richer Sounds about returning the item but Olli at the Sheffield branch was absolutely fantastic in sorting and arranging the return of the damaged item and the delivery of my replacement item, the famous Richer Sounds customer care in full swing!!. Thank you Olli.

2026年9月8日
自発的なレビュー
Richer Sounds - Sheffield ロゴ

Richer Sounds - Sheffield からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

LG OLED77C56LB (March 2026)

LG OLED77C56LB (March 2026)

Ordered online but after a few hiccups decided to use a telephone order. Picked up quickly by Alex at the Sheffield branch, helpfully answered a few questions and took my order efficiently. Confirmed the item was in stock.

A big ticket item, offered with a very good discount from Richer Sounds and an additional and substantial but somewhat delayed LG cashback promotion is what made this TV really good value (at the time of purchase)

Paid for it that (Sun)day and the TV was then scheduled for delivery two days later.
Arranged and arrived on the Tuesday as expected, with very good email communication in the interim, prior to the delivery.
BJS delivery drivers were respectful, polite and helpful.

No problems whatsoever from start to finish, it's now 6 months down the line and the TV has been flawless.

In all good conscience I could not give Richer Sounds less than the maximum 5 stars for a perfect shopping experience.
Thank you.

2026年3月1日
Richer Sounds - Sheffield ロゴ

Richer Sounds - Sheffield からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Very good and helpful service

Very good and helpful service, my product was ready to collect the next day and when I called them a few days later for some tech info they got back to me very promptly.

2026年8月26日
Richer Sounds - Sheffield ロゴ

Richer Sounds - Sheffield からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Helpful advice on selection of a new HiFi

Helpful advice on selection of a new HiFi system, taking account of my requirements. No high-pressure selling, very happy to offer me the opportunity to listen to the recommended system in their listening room with my own CDs etc. System delivered promptly by courier the next day (no charge), and (after a week's experience) appears generally to fit my needs. The HEOS phone app used to control it all can do most of what I want, though it can be a real pain to find your way around and get the settings right - especially if you just want to do something like suddenly turn the volume down because the phone rings (though that's not really Richer Sounds fault!)

2026年8月26日
Richer Sounds - Sheffield ロゴ

Richer Sounds - Sheffield からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Was able to phone and ask questions…

Was able to phone and ask questions giving us time to look at what was best for us before going to see as we are 17 miles away from our nearest store

2026年8月23日
Richer Sounds - Sheffield ロゴ

Richer Sounds - Sheffield からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Well informed staff

Well informed staff. Listened to what I wanted and gave me options Had sound system I wanted and gave an in depth demonstration. Thanks for the friendly support.

2026年8月23日
Richer Sounds - Sheffield ロゴ

Richer Sounds - Sheffield からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

RS where easy to deal with

RS where easy to deal with , I placed an order in store for a sony bravia 7ii 50 inch I got a great deal and it was delivered exactly on time very happy.

2026年8月23日
Richer Sounds - Sheffield ロゴ

Richer Sounds - Sheffield からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

I purchased a pair of Fyne audio shelf…

I purchased a pair of Fyne audio shelf speakers just a few days ago. When I rang the store Ollie answered the phone and gave me all the information about the speakers that I needed to know. There is nothing they don't know at Richer sounds Sheffield. Needless to say I am very satisfied with my purchase. I have been a customer for quite some time and will continue being one.

2026年8月20日
Richer Sounds - Sheffield ロゴ

Richer Sounds - Sheffield からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Best service possible.

The way the staff (Geoff) went out of their way to solve problems and then solve them. Nothing was too much trouble. We are lucky to have the store in Sheffield and close to where I live. Well done and keep it up.

2026年8月18日
Richer Sounds - Sheffield ロゴ

Richer Sounds - Sheffield からの回答

Thanks for your great feedback and for supporting local business.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報