Richer Sounds - Sheffield レビュー 

2,024
•
TrustScore 5段階評価の5

4.9

130 Whitham Road, S10 2SR Sheffield, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Visited Sheffield store. I had a bundle in mind. Technician Paul, helped me be sure of what i wanted. having viewed other products. After reviewing technical information of said products and balanci... もっと見る

企業が回答しました

5つ星のうち5の評価

In all of my dealings with Richer Sounds I have found them to be professional, fair, knowledgeable and helpful. Most recently I have had dealings with David who was friendly, affable and listened to m... もっと見る

企業が回答しました

5つ星のうち5の評価

Helpful advice in store and were given detailed information about the TV including pros and cons of other TVs. Found the price that we were given was the cheapest around. Much to our surprise delive... もっと見る

企業が回答しました

5つ星のうち5の評価

really helpful advice and gave me straight forward answers to my questions. Enabled me to buy the quality I wanted without spend a lot of money on unnecessary features that will never get used.

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2024件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.9

すべてのレビュー

(2,024)

過去12か月のレビュー数: 24,593件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great Service

Took our son to introduce him to the beginners world of a decent amp and turntable for his 21st birthday. Alex was extremely knowledgeable and helpful. He set a couple of systems up in the experience room which made our sons birthday even more special. No hard sell at all which impressed me. I have bought items from there myself and always found them very helpful and fair. Would recommend.

2026年7月21日
Richer Sounds - Sheffield ロゴ

Richer Sounds - Sheffield からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Conor of Richer Sounds Sheffield

Conor was very helpful in explaining the benefits of the Bluetooth headphones. As usual, Richer Sounds shows why buying from a retail shop with real people is always better than on-line shopping for this kind of thing

2026年7月17日
Richer Sounds - Sheffield ロゴ

Richer Sounds - Sheffield からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Couldn’t have been better

Spoke to Geoff on the phone to make sure the items were in stock. This was checked and verified. Said I’d be along later that day and the items were ready to be picked up. All very straightforward and easy.

2026年7月17日
Richer Sounds - Sheffield ロゴ

Richer Sounds - Sheffield からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Really friendly staff who were very…

Really friendly staff who were very helpful great products at great prices. Delivered the following day as promised! Well done

2026年7月15日
Richer Sounds - Sheffield ロゴ

Richer Sounds - Sheffield からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Great service

Great service, good helpful staff
Competitively priced products

2026年5月23日
Richer Sounds - Sheffield ロゴ

Richer Sounds - Sheffield からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Excellent as always

Excellent as always. So few companies truly get customer service right but these guys do it consistently.

2026年7月13日
Richer Sounds - Sheffield ロゴ

Richer Sounds - Sheffield からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Local promises - local satisfaction

No problems at all in purchasing my TV online from Richer Sounds.
The adverts showed members of Sheffield staff who would be willing to assist me if problems arise.
On receipt of my LG tv, I had difficulty setting it up.
I used the 0333 telephone line and was put through, disappointingly, to an LG helpline. Not the friendly local staff willing to assist me!
At the age of 84 modern technology isn’t always easy to grasp.
A local sympathetic ear would have been reassuring instead of a foreign lady I had difficulty understanding, though helpful.
Since, Richer Sounds contacted me and couldn’t apologise enough for the problems I had.
Each time I’ve spoken with their agents, they have always sought to help - and they certainly have.
I would never hesitate in purchasing from this company in the future.
The main problem was my misunderstanding of the TV setup (age eh!).
Their main task is making sure the customer is always happy - and I am.
Thanks Tom and Theo at Richer Sounds.

2026年7月14日
Richer Sounds - Sheffield ロゴ

Richer Sounds - Sheffield からの回答

Thank you for your review although I was sorry to read you experienced some set up issues.

Manufacturers are often best placed to provide first-line support as they have access to specialist diagnostic tools for example, that often help resolve teething issues quickly, although we have been careful to make sure that for customers who would or speak with a member of the Richer Sounds team, we still provide a direct route to a colleague, and explain this within the phone system options. We also list the direct numbers to all the local branches on our website.

I'm sorry if this was unclear for any reason of course and as well as reviewing the phone system options, I will arrange for a member of the team to contact you directly to ensure the product is working as it should and resolve any outstanding problems.

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

5つ星のうち5の評価

Really helpful bought a Wiim amp and…

Really helpful bought a Wiim amp and it’s v good , spoke with these on the phone and helped so much .. best shop for audio by a mile 👌

2026年7月11日
Richer Sounds - Sheffield ロゴ

Richer Sounds - Sheffield からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

System Enhancement. Following my recent purchase of a pair…

Following my recent purchase of a pair of Argon Audio Forte powered speakers from Richer Sounds for my TV set up, I decided to add some bass to the system. With limited space and after detailed research, I went with the 6” Argon Malmo subwoofer.

I happily returned to Richer Sounds (Sheffield) as my initial experience with them was certainly 5*. Once again they did not disappoint.

Excellent service, sound advice, competitive price all combined with super fast delivery that has, once again, made me a very happy customer and perfectly satisfied with the results of the enhancement to my system.

Highly recommended, thank you!

2026年7月9日
Richer Sounds - Sheffield ロゴ

Richer Sounds - Sheffield からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち4の評価

got what I ordered and on time

got what I ordered and on time

2026年7月3日
Richer Sounds - Sheffield ロゴ

Richer Sounds - Sheffield からの回答

Thanks for the positive rating, and for the helpful feedback - this is exactly what we want to achieve!

The Customer Experience team

5つ星のうち5の評価

Excellent service and price

Excellent service and price. Product turned up for in-store collection the next morning as advised.

2026年6月30日
Richer Sounds - Sheffield ロゴ

Richer Sounds - Sheffield からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち4の評価

Friendly helpful advice from staff and…

Friendly helpful advice from staff and after sales support

2026年6月25日
Richer Sounds - Sheffield ロゴ

Richer Sounds - Sheffield からの回答

Thank you for the lovely feedback, and kind comments on the store colleagues for the pre and post purchase support! We look forward to seeing you again next time, and thanks for supporting local business.

The Customer Experience team

5つ星のうち5の評価

I never shop anywhere else for TV, Hi-Fi.

I've been buying hi-fi, TVs etc from Richer Sounds since the late 70's, You deal with professionals, always get great advice, the best prices and a 6 year warranty you won't find anywhere else. If you have a problem they'll quickly sort it. 10/10.

2026年6月29日
Richer Sounds - Sheffield ロゴ

Richer Sounds - Sheffield からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

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