Richer Sounds - Southampton レビュー 

2,697
•
TrustScore 5段階評価の5

4.9

77 London Road, SO15 2AA Southampton, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Excellent range of gear is available in this Southampton branch with staff, led by a brilliant manager (Rob), having the expertise to ensure that you get the system (or part) that you require. The 'S... もっと見る

企業が回答しました

5つ星のうち5の評価

Good in store service from Paul, delivery on time, set up help excellent. Paul was excellent at suggesting the right TV for me, highly recommended, would shop with Richer Sounds again.

企業が回答しました

5つ星のうち5の評価

I bought an expensive Arcam A15+ amplifier after over a year of research. I was shocked to unbox it and find it was VERY comprehensively faulty. The staff at Richer Sounds were very sympathetic an... もっと見る

企業が回答しました

5つ星のうち5の評価

Love this company. They make it easy to speak to someone on the phone who can give you straightforward informed advice. No pressure tactics, just a nice conversation and recommendations. This makes... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2697件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(2,697)

過去12か月のレビュー数: 24,500件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Top service.

The guy who served us knew exactly what we needed.
Our new speakers are superb.

2026年10月17日
Richer Sounds - Southampton ロゴ

Richer Sounds - Southampton からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Top HiFi outlet, brilliant staff

Excellent range of gear is available in this Southampton branch with staff, led by a brilliant manager (Rob), having the expertise to ensure that you get the system (or part) that you require. The 'Sound Room' is perfect to help you make your choice. The staff were friendly and helpful and, despite being very busy, managed to keep all their customers happy. My order was shipped the following day with one item which had sold out being located in one of the other branches. Delivery service was very good, reversing the negative reports found against many agents. Highly recommended

2026年10月8日
Richer Sounds - Southampton ロゴ

Richer Sounds - Southampton からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Excellent service and delivery

The service was very good I was able to order TV as a present for my granddaughter over the phone with ease. It was also delivered 4 days early very good.

2026年10月9日
Richer Sounds - Southampton ロゴ

Richer Sounds - Southampton からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Excellent customer service

I ordered the Wiim Pro Plus online as I was on holiday. About 10 minutes later I received a call from the Southampton shop, my local store, to say they had one in stock and would put it by until I could pick it up. Excellent customer service. The Pro Plus is great too!

2026年10月6日
Richer Sounds - Southampton ロゴ

Richer Sounds - Southampton からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Good in store service from Paul

Good in store service from Paul, delivery on time,
set up help excellent. Paul was excellent at suggesting the right TV for me, highly recommended, would shop with Richer Sounds again.

2026年9月26日
Richer Sounds - Southampton ロゴ

Richer Sounds - Southampton からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Always a pleasant experience to shop at…

Always a pleasant experience to shop at Richer Sounds. Staff friendly and knowledgeable, and helped by explain how to wire an arc HDMI cable for my Denon amp and LG TV

2026年9月29日
Richer Sounds - Southampton ロゴ

Richer Sounds - Southampton からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Had my klipsch speakers repaired

Had my klipsch speakers repaired had them for nearly three years no problem with the six year guarantee working as good as new brilliant service from richer sounds Southampton.

2026年8月25日
Richer Sounds - Southampton ロゴ

Richer Sounds - Southampton からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

I ordered some speakers at a great…

I ordered some speakers at a great members price and arranged for collection at my local Richer Sounds shop the next day, process was so simple and the price was fantastic

2026年9月24日
Richer Sounds - Southampton ロゴ

Richer Sounds - Southampton からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Always a joy 😎

Excellent service once again from Richer Sounds in Southampton. I was greeted by Marc who was very helpful .
Thank you Marc

2026年9月26日
Richer Sounds - Southampton ロゴ

Richer Sounds - Southampton からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

You cannot beat Richer Sounds customer…

You cannot beat Richer Sounds customer service, why would you buy expensive multimedia equipment elsewhere!

Shout out to Marc who responded to all of my queries promptly and politely.

2026年9月26日
Richer Sounds - Southampton ロゴ

Richer Sounds - Southampton からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Quick service

Quick service, good advice and the purchase was good value for money

2026年10月2日
自発的なレビュー
Richer Sounds - Southampton ロゴ

Richer Sounds - Southampton からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Marc and the team at Richer Sounds made…

Marc and the team at Richer Sounds made me feel welcome, I have purchased many parts & Audio equipment from them for years, Jim is an expert in connectivity & Diract, I like chatting with them for educational purposes they know what they are talking about, it my one stop shop for Audio.

2026年9月20日
Richer Sounds - Southampton ロゴ

Richer Sounds - Southampton からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

The Arcam A15+ amp upgrade story

I bought an expensive Arcam A15+ amplifier after over a year of research. I was shocked to unbox it and find it was VERY comprehensively faulty.
The staff at Richer Sounds were very sympathetic and professionally quickly sourced a replacement. The 2nd Arcam A15+ is installed and has made a real significant leap in the sound quality of my system.
This exceedingly rare fault was effortlessly sorted and fixed.
Richer Sounds Southampton have totally sealed my loyalty to their perfect service.
Many Thanks to Tom the Manager

2026年9月22日
Richer Sounds - Southampton ロゴ

Richer Sounds - Southampton からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Love this company

Love this company. They make it easy to speak to someone on the phone who can give you straightforward informed advice. No pressure tactics, just a nice conversation and recommendations. This makes me feel it would be disloyal to then go off to some faceless entity to make my purchase. So I have a painless experience, they secure the sale, it's all good.

2026年9月22日
Richer Sounds - Southampton ロゴ

Richer Sounds - Southampton からの回答

Thank you for your 5 star review!

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