Bought a new TV. Received excellent customer service and was not pressured to go with any particular product. Had a demo of my choice in the shop and prompt next day delivery was arranged. Wouldn't he... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Bought a new TV. Received excellent customer service and was not pressured to go with any particular product. Had a demo of my choice in the shop and prompt next day delivery was arranged. Wouldn't he... もっと見る
企業が回答しました
Been shopping with richer sounds since the late 80’s, always experiencing excellent customer service. My streamer developed a fault after 5 years service which could not be fixed. The steamer w... もっと見る
企業が回答しました
I have nothing but great things to say about Richer sounds. My first proper hifi system and from initially going into store and listening to multiple setups through to delivery, nothing was too much e... もっと見る
企業が回答しました
I’ve been a HiFi enthusiast since the seventies and own a pretty top end system. When my CD player began to fail the tech service dept at Naim pointed me towards a CD transporter which they told m... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
157-159 High Street, N14 6BP, London, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent, efficient, knowledgeable and friendly staff.
V good (Black Friday) price on the product (Wharfedale 12.1 speakers).
And Hudson, who took my initial phone enquiry, was on hand to haul the item from the back, discuss the finer points of the model, make the sale, and help me strap the heavy carton to my trolley -- 5 stars there, too!
Shop with confidence.
I bought the MEE AF-T1 as an open box item from Reading and the same unit open box from Southgate on the same day. For both orders I requested an optical cable paying £12.95 each, but when they arrived the units each had an optical cable provided with the unit, so there was no need to have the cables I purchased. I am disappointed that I wasn’t told the cables came with the open box units and due to distance and cost I will not be able to return them, so £25.90 spent needlessly.
I have to say that generally Richer Sounds have always provided great service over the years, and I put this oversight down to experience.
Purchased Tv over the phone. Quick and easy purchase.
Was a bit unsure when it came to fitting but the guys at Southgate was more than helpful and we got to the bottom of the issue in the end

Richer Sounds - Southgate からの回答
Friendly, helpful and knowledgeable staff. I wasn't sure exactly what was the best set of products for me but they spent time taking me through options and I was happy with the final proposal, for a good price

Richer Sounds - Southgate からの回答
Great service, from customer sales, after sales and product advice. I have bought from RS for years and I know from personal experience Curry's PC world cant come anywhere close when looking for such products

Richer Sounds - Southgate からの回答
The Salesman Ali, was courteous, polite and extremely helpful.
He ensured that the product was delivered securely and so that the contents weren't revealed, so that the Christmas present remains a surprise.
I can't comment about the device as it won't be installed for a month. Many thanks for the excellent service.

Richer Sounds - Southgate からの回答
Complete trust in the transaction - which, in today's risky climate, means a lot to me.
No one wants to pay more than a fair price, but in this era of fake sales, it's difficult to know what that price is. I trust Richer Sounds to give me the best deal.

Richer Sounds - Southgate からの回答
Brilliant service, great price and product, fast and flexible delivery, couldn’t ask for more. Highly recommended!
Dan was super efficient. I bought a TV within 20 minutes and it was delivered and installed that afternoon

Richer Sounds - Southgate からの回答
Hudson who served us first was really helpful as we had a specific reason for size of TV. We settled on one and ordered it. An hour or so later our daughter told us we had ordered the same size she had and needed it to be a couple of inches bigger. We went straight back in, Hudson was with another customer so we spoke to, I think his name is Mac, and he immediately cancelled this order and ordered the same TV the next size up. He did say it was only easy as it was a Saturday and the order had not gone through. They were both very friendly and professional and the TV turned up very quickly on the following Monday 17th November.

Richer Sounds - Southgate からの回答
Many say the mark of a company is when something goes wrong. The first item that was sent was faulty and although I then had to make a trip to the store, Mak was super helpful and was fully focused on making things right for me. The replacement works as expected and I'm now able to fully enjoy my vinyl collection again.
Went to Southgate branch to initially discuss a potential hifi set up purchase. Received very useful advice from the Manager about the range of Project turntables I was considering for the system.
Agreed on a system and was very helpfully offered to be provided with the speaker cables pre-fitted with plugs.
All in all a very satisfying shopping experience.

Richer Sounds - Southgate からの回答
Ordered an LG tv. 1st time customer.
*Best price around.
*On top of that a 6 year product guarantee at no extra cost. Not available elsewhere that I could find.
*Delivered free of charge next day.
*Efficient on phone ordering.
No hesitation in recommending Richer Sounds. What's not to like.
Excellent product knowledge. Great advice and superb service. We ordered an expensive set of ear phones for our son's birthday and they were in the shop the next day. We would recommend everyone to go to the Southgate Branch. Thank you.

Richer Sounds - Southgate からの回答
No complaints about the staff at Richer Sounds who are always pleasant and helpful. The only irritation was that the click-and-collect order, which should have been available at the store the day after I ordered it on line, was delayed by a day because the DPD driver attempted to deliver it to the store before it had opened.
Hudson was very helpful and knowledgeable in helping me to chose the right tv for me.
An unusual request on my part,but was fulfilled in double quick time,bh staff at this branch.
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