Richer Sounds - Southgate レビュー 

1,447
TrustScore 5段階評価の5

4.9

157-159 High Street, N14 6BP London, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Bought a new TV. Received excellent customer service and was not pressured to go with any particular product. Had a demo of my choice in the shop and prompt next day delivery was arranged. Wouldn't he... もっと見る

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5つ星のうち5の評価

Been shopping with richer sounds since the late 80’s, always experiencing excellent customer service. My streamer developed a fault after 5 years service which could not be fixed. The steamer w... もっと見る

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5つ星のうち5の評価

I have nothing but great things to say about Richer sounds. My first proper hifi system and from initially going into store and listening to multiple setups through to delivery, nothing was too much e... もっと見る

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5つ星のうち5の評価

I’ve been a HiFi enthusiast since the seventies and own a pretty top end system. When my CD player began to fail the tech service dept at Naim pointed me towards a CD transporter which they told m... もっと見る

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企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

1447件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.9

すべてのレビュー

(1,447)

過去12か月のレビュー数: 24,030

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent, efficient, knowledgeable and friendly staff.

Excellent, efficient, knowledgeable and friendly staff.
V good (Black Friday) price on the product (Wharfedale 12.1 speakers).
And Hudson, who took my initial phone enquiry, was on hand to haul the item from the back, discuss the finer points of the model, make the sale, and help me strap the heavy carton to my trolley -- 5 stars there, too!
Shop with confidence.

2025年11月27日
5つ星のうち5の評価

Rare oversight

I bought the MEE AF-T1 as an open box item from Reading and the same unit open box from Southgate on the same day. For both orders I requested an optical cable paying £12.95 each, but when they arrived the units each had an optical cable provided with the unit, so there was no need to have the cables I purchased. I am disappointed that I wasn’t told the cables came with the open box units and due to distance and cost I will not be able to return them, so £25.90 spent needlessly.
I have to say that generally Richer Sounds have always provided great service over the years, and I put this oversight down to experience.

2025年11月27日
5つ星のうち5の評価

5 star service

Purchased Tv over the phone. Quick and easy purchase.
Was a bit unsure when it came to fitting but the guys at Southgate was more than helpful and we got to the bottom of the issue in the end

2025年11月26日
Richer Sounds - Southgate ロゴ

Richer Sounds - Southgate からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

It's the staff that make it

Friendly, helpful and knowledgeable staff. I wasn't sure exactly what was the best set of products for me but they spent time taking me through options and I was happy with the final proposal, for a good price

2025年11月23日
Richer Sounds - Southgate ロゴ

Richer Sounds - Southgate からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Great service

Great service, from customer sales, after sales and product advice. I have bought from RS for years and I know from personal experience Curry's PC world cant come anywhere close when looking for such products

2025年11月23日
Richer Sounds - Southgate ロゴ

Richer Sounds - Southgate からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

The Salesman Ali

The Salesman Ali, was courteous, polite and extremely helpful.
He ensured that the product was delivered securely and so that the contents weren't revealed, so that the Christmas present remains a surprise.
I can't comment about the device as it won't be installed for a month. Many thanks for the excellent service.

2025年11月20日
Richer Sounds - Southgate ロゴ

Richer Sounds - Southgate からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Complete trust in the transaction

Complete trust in the transaction - which, in today's risky climate, means a lot to me.

No one wants to pay more than a fair price, but in this era of fake sales, it's difficult to know what that price is. I trust Richer Sounds to give me the best deal.

2025年11月20日
Richer Sounds - Southgate ロゴ

Richer Sounds - Southgate からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

TV and Installation

Dan was super efficient. I bought a TV within 20 minutes and it was delivered and installed that afternoon

2025年11月17日
Richer Sounds - Southgate ロゴ

Richer Sounds - Southgate からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Richer Sounds helpful and professional

Hudson who served us first was really helpful as we had a specific reason for size of TV. We settled on one and ordered it. An hour or so later our daughter told us we had ordered the same size she had and needed it to be a couple of inches bigger. We went straight back in, Hudson was with another customer so we spoke to, I think his name is Mac, and he immediately cancelled this order and ordered the same TV the next size up. He did say it was only easy as it was a Saturday and the order had not gone through. They were both very friendly and professional and the TV turned up very quickly on the following Monday 17th November.

2025年11月15日
Richer Sounds - Southgate ロゴ

Richer Sounds - Southgate からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち4の評価

The mark of a company is when something goes wrong

Many say the mark of a company is when something goes wrong. The first item that was sent was faulty and although I then had to make a trip to the store, Mak was super helpful and was fully focused on making things right for me. The replacement works as expected and I'm now able to fully enjoy my vinyl collection again.

2025年11月15日
5つ星のうち5の評価

Another satisfying trip to Richer Sounds, Southgate

Went to Southgate branch to initially discuss a potential hifi set up purchase. Received very useful advice from the Manager about the range of Project turntables I was considering for the system.
Agreed on a system and was very helpfully offered to be provided with the speaker cables pre-fitted with plugs.
All in all a very satisfying shopping experience.

2025年11月3日
Richer Sounds - Southgate ロゴ

Richer Sounds - Southgate からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Great service

Ordered an LG tv. 1st time customer.
*Best price around.
*On top of that a 6 year product guarantee at no extra cost. Not available elsewhere that I could find.
*Delivered free of charge next day.
*Efficient on phone ordering.

No hesitation in recommending Richer Sounds. What's not to like.

2025年11月13日
5つ星のうち5の評価

Excellent product knowledge

Excellent product knowledge. Great advice and superb service. We ordered an expensive set of ear phones for our son's birthday and they were in the shop the next day. We would recommend everyone to go to the Southgate Branch. Thank you.

2025年11月11日
Richer Sounds - Southgate ロゴ

Richer Sounds - Southgate からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち4の評価

Delay due to delivery company

No complaints about the staff at Richer Sounds who are always pleasant and helpful. The only irritation was that the click-and-collect order, which should have been available at the store the day after I ordered it on line, was delayed by a day because the DPD driver attempted to deliver it to the store before it had opened.

2025年11月10日

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