Richer Sounds - Southgate レビュー 

1,479
•
TrustScore 5段階評価の5

4.9

157-159 High Street, N14 6BP London, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I cannot fault Richer Sounds in Southgate or their approach to customer service. They have bent over backwards to help resolve a problem with my vinyl player and Dan was an absolute superstar. He li... もっと見る

企業が回答しました

5つ星のうち5の評価

Very helpful staff on phone call regarding my purchase. Knew exactly the product I was enquiring about and the sale went through seamlessly. Have used Richer Sounds before and the standard of employee... もっと見る

企業が回答しました

5つ星のうち5の評価

Recently bought LG OLED48C54LA after popping in to see the various Tv's. A great choice which was recommended by the guys in Southgate. Excellent service, outstanding service ,very helpful and next da... もっと見る

企業が回答しました

5つ星のうち5の評価

We’ve bought a few tv’s from Richer Sounds, Southgate and have been served by Dan. We’ve always received fantastic customer service and expert advice. The staff here are knowledgeable and the p... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

1479件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.9

すべてのレビュー

(1,479)

過去12か月のレビュー数: 24,500件

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5つ星のうち4の評価

Helpful advice

Helpful advice
Ease of online shopping

2026年10月8日
Richer Sounds - Southgate ロゴ

Richer Sounds - Southgate からの回答

Thank you for your feedback and for taking the time to leave us a review.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

5つ星のうち5の評価

Incredible Richer Sounds

I cannot fault Richer Sounds in Southgate or their approach to customer service. They have bent over backwards to help resolve a problem with my vinyl player and Dan was an absolute superstar. He listened and understood the issue and worked hard to find a solution - which he did to my immense satisfaction. I cannot recommend him, their staff or their attitude to their customers highly enough. I truly wouldn't go anywhere else for my HiFi needs.

2026年9月18日
Richer Sounds - Southgate ロゴ

Richer Sounds - Southgate からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Turntable purchase

Very helpful staff on phone call regarding my purchase. Knew exactly the product I was enquiring about and the sale went through seamlessly. Have used Richer Sounds before and the standard of employees has been extremely good

2026年9月29日
Richer Sounds - Southgate ロゴ

Richer Sounds - Southgate からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Wonderful

Wonderful, helpful service. Great experience all round.

2026年9月28日
Richer Sounds - Southgate ロゴ

Richer Sounds - Southgate からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

For the perfect purchase experience

They were efficient in instructing whether it was compatible with my television.
Recommended a audio cable to enhance the sound
Delivery was within 48 hour, it was excellently packaged instructions easy to follow.

2026年9月27日
Richer Sounds - Southgate ロゴ

Richer Sounds - Southgate からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Recently bought LG OLED48C54LA

Recently bought LG OLED48C54LA after popping in to see the various Tv's. A great choice which was recommended by the guys in Southgate. Excellent service, outstanding service ,very helpful and next day delivery! Heading back in 2 weeks for a 65"

2026年9月24日
Richer Sounds - Southgate ロゴ

Richer Sounds - Southgate からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

A huge thank you to Hudson and his…

A huge thank you to Hudson and his colleagues not only for their expert advice and efficiency, but for a prompt response when I encountered a problem with a new purchase. Exceptional service as always.

2026年9月29日
自発的なレビュー
Richer Sounds - Southgate ロゴ

Richer Sounds - Southgate からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

I was looking for a new Project…

I was looking for a new Project turntable but didn’t want it delivered at home as I’m at work during the week.
Hudson, any the Southgate took care of everything.
He ordered it into the store so I could collect it at the weekend

2026年9月23日
Richer Sounds - Southgate ロゴ

Richer Sounds - Southgate からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Great Service

I recently purchased a streaming amplifier and speakers. Dan looked after me and was excellent. There was no pressure to buy and Dan spent a lot of time demonstrating different options and offered some good advice. I have no hesitation in recommending Richer Sounds and the Southgate store in particular. Following my experience at Southgate I subsequently purchased a Samsung OLED TV and Soundbar from the branch. Well done Richer Sounds!

2026年9月17日
Richer Sounds - Southgate ロゴ

Richer Sounds - Southgate からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Friendly bunch at the Southgate branch

Friendly bunch at the Southgate branch. I had to return something they were very helpful. I’ll most definitely shop again for pair of speakers and AV amp. Advice given was fantastic.

2026年9月15日
Richer Sounds - Southgate ロゴ

Richer Sounds - Southgate からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

5 stars again for Richer Sounds.

I've bought my last 4 TVs from Richer Sounds. As always their quality of service is top notch! Wouldn't hesitate to recommend them and I'll be buying my next tV from them when the time comes around.
5 Stars.

2026年9月13日
Richer Sounds - Southgate ロゴ

Richer Sounds - Southgate からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Brilliant customer care, knowledgeable staff.

Prices good and very competitive, but the customer care rating is exceptional. All the staff are knowledgeable about the products the sell.
Mak is a brilliant manager as was C before him. All staff have followed in the excellent service they provide. For me, as a long term customer recently they proved they can go well beyond expectations in customer after sales care. I really hope they can keep their high ratings into the future, as no store selling TVs and Hi Fi can compare to their quality of goods, costs and customer care. There was no incentive to write this review.

Allan Bassett

2026年9月17日
自発的なレビュー
Richer Sounds - Southgate ロゴ

Richer Sounds - Southgate からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

We’ve bought a few tv’s from Richer…

We’ve bought a few tv’s from Richer Sounds, Southgate and have been served by Dan.

We’ve always received fantastic customer service and expert advice. The staff here are knowledgeable and the prices are very competitive, even with online orives. Our most recent TV purchase came with a 6 year warranty.

I think they may price match, however, even if they don’t, they’re so competitive on pricing, offer a long warranty and you get a personalised customer service experience.
They are definitely worth a visit.

2026年9月6日
Richer Sounds - Southgate ロゴ

Richer Sounds - Southgate からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Great experience

Great experience,
I wanted to write this review on my experience with the staff at Richer sounds at Southgate store.
It has been a remarkably great experience , from dealing with Daniel , who has been very positive in making sure that I purchased the correct hifi for my needs ,which he did in a respectful manner , I had an issue with 1 of my purchases the matter was dealt with a professional manner .
Ali the store manager was very understanding with my requirements
And resolved the matter so swiftly hassle free , hudson the turntable speacilist set my turntable to the T Corina the young lady who is also so helpful who also helped me with other products was also so very professional in sorting matters out , and Mak was also very helpful and willing to step in to help out matters.
This store is definitely my favorite store
For TV and hifi well recommended.

2026年9月5日
自発的なレビュー
Richer Sounds - Southgate ロゴ

Richer Sounds - Southgate からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

As good as always

Helpful guy on the phone when I called, easy payment process and quick delivery. Can’t ask for much more

2026年8月29日
Richer Sounds - Southgate ロゴ

Richer Sounds - Southgate からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

The Southgate team were brilliant

The Southgate team were brilliant. I bought an Argon turntable. Everything explained in the shop and item delivered to my home 2 days later. Really great, personal service. Thank you.

2026年8月29日
Richer Sounds - Southgate ロゴ

Richer Sounds - Southgate からの回答

Thank you for your wonderful feedback

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