Been shopping with richer sounds since the late 80’s, always experiencing excellent customer service. My streamer developed a fault after 5 years service which could not be fixed. The steamer w... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Been shopping with richer sounds since the late 80’s, always experiencing excellent customer service. My streamer developed a fault after 5 years service which could not be fixed. The steamer w... もっと見る
企業が回答しました
I’ve been a HiFi enthusiast since the seventies and own a pretty top end system. When my CD player began to fail the tech service dept at Naim pointed me towards a CD transporter which they told m... もっと見る
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I have nothing but great things to say about Richer sounds. My first proper hifi system and from initially going into store and listening to multiple setups through to delivery, nothing was too much e... もっと見る
企業が回答しました
Just wanted to say Daniel at Richer Sounds, Southgate brunch was very helpful when I bought Denon avc x 4800 receiver and speaker package. Gave me a great deal and arranged delivery. I am also very ha... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
157-159 High Street, N14 6BP, London, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
What can I say! Richer Sounds - what an excellent company in all ways. They have vast selection, competative prices, knowledgable, approachable and friendly staff and nothing is too much for them. They are always our go to store. Bought a TV and Soundbar this time. Thank you Richer Sounds.

Richer Sounds - Southgate からの回答
I want to thank Richer Sounds Southgate branch for their superb service from quoting on the Chord Odyssey X speaker cables to my required length, the swift order & delivery, the terminals prep and fitment of banana plugs. Many thanks to Mak the deputy manager, Ali the manager and his team for their exceptionally helpful, friendly and efficient service from start to finish. They are all of course very knowledgeable about the products and give you honest advice.
I've been a longtime fan of Richer Sounds since Julian Richer had the London Bridge shop and the service then when I first bought my set of HiFi separates some 40 years ago was first class, just as it has always been over the years, and again recently from my experience at the Southgate branch.
My go to branch for any HiFi or TV requirements.
It's always worth checking with your local Richer Sounds store when looking for any Hifi, TVs or associated accessories. I found the team have always been brilliant, helpful, friendly, enthusiastic and they will always do their best for you as their valued customer.

Richer Sounds - Southgate からの回答
Excellent service from the Southgate branch.
I only bought a small tv this time but Mak went the extra mile! Very happy with his recommendation.

Richer Sounds - Southgate からの回答
Fast efficient and friendly service at Richer Sounds Southgate, thanks!

Richer Sounds - Southgate からの回答
Helpful in choosing from the various options available and sensible in correcting when issues arise

Richer Sounds - Southgate からの回答
Very prompt responses.
Delivery messaging a little confusing as getting updates from DPD saying I'll have my parcel 'today' etc but I was picking up from store. Didn't need delivery updates as I was collecting from store.

Richer Sounds - Southgate からの回答
Great customer care and support is why this is my go to store for audio Equipment. Price competitive.

Richer Sounds - Southgate からの回答
Great advice. Time taken to listen to our needs so we got the system that would suit us.

Richer Sounds - Southgate からの回答
Brilliant Service.
Very helpful and knowledgeable staff.
Kindly sorted out our problem to our satisfaction.
Very grateful.

Richer Sounds - Southgate からの回答
I’ve just returned from Richer Sounds in Southgate where an east European lady treated me to some excellent “ couldn’t care less if I get a sale or not” attitude. She stood with her arms folded, her head tilted sideways in a more than bored fashion and gave me one word answers to my questions. Suffice to say I left the store and I’ll never go in a Richer Sounds again.

Richer Sounds - Southgate からの回答
Always put the customer experience front and centre. No hard sell. Prices are great and love the experience of shopping in richer sounds - they've been great for me since student days back in the late 90's.

Richer Sounds - Southgate からの回答
Görevli arkadaş Hudson çok yardımcı oldu ve 55 inch TV aldık. Çok kibar ve profesyonel di.urunumuzu vaktinde söz verdiği gibi zamanında ulaştırdı.
Teşekkürler

Richer Sounds - Southgate からの回答
Daniel the sales manager who served me a set up the demo room, went through the different options and spent time explaining everything, fully understanding my brief. He managed the other customers expectations into waiting times while he continued to help me. Put together the package and leant shop demo unit while awaiting delivery of my brand new equipment, which arrived in two days. It was truly rare experience these days to get such totally satisfying service end to end. A on top was very, very pleased with the equipment purchased.
Very pleased with the service I received.The sales assistant was patient, informative and nothing was too much trouble.I bought a great streaming unit , yours a happy customer. I won't hesitate to return.

Richer Sounds - Southgate からの回答
Visited the Southgate London store in pursuit of specific Samsung TV model. Store manager, Ali, was very helpful and demoed the model TV I was looking for for. Good customer service experience.

Richer Sounds - Southgate からの回答
Hudson was very patient with me as I am not techy and he went to alot of effort to demonstrate the sound and ease of the turntable I bought. All the staff in the Southgate branch were very helpful and pleasant. Only downside was the parking.

Richer Sounds - Southgate からの回答
Very helpful and patient. Needed setup advice post purchase and service I received was excellent.

Richer Sounds - Southgate からの回答
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