Richer Sounds - Stockport レビュー 

2,435
TrustScore 5段階評価の5

4.9

58 Lower Hillgate, SK1 3AL Stockport, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We went to the Stockport store to have a look for a new television, the staff were really helpful. No pressure to buy, just good honest advice. Once we had made our choice delivery was arranged for a... もっと見る

企業が回答しました

5つ星のうち5の評価

Richer Sounds Stockport John and Mathew I got the best service I have ever had so helpful, knowledgeable about the product and willing to help no matter what. I also want to mention Keeran from Cus... もっと見る

企業が回答しました

5つ星のうち5の評価

Personal service and proper advice about what we wanted. No overselling. Knowledgeable staff who also helped out over the phone with the TV set up.

企業が回答しました

5つ星のうち5の評価

Staff are very helpful and gave good advice/help. The after service we received when we wanted to upgrade out TV for a bigger screen was excelelnt.

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2435件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.9

すべてのレビュー

(2,435)

過去12か月のレビュー数: 24,722

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Stockport Richer Sounds were wonderful

I bought a denon midi system and a few days later wanted to upgrade and the process was so easy with staff at Stockport Richer Sounds esp Tom. I will use them again in preference to other outlets.
Thanks

2026年6月13日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

They were very informative And helpful

They were very informative And helpful. I eventually decided to purchase an LG C5 TV. I find it very easy to search for programs & access apps & to stream my favourite movies etc I would highly recommend many thanks richer sounds Stockpot

2026年6月13日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち4の評価

Had to wait a while for the productOverall good service

Had to wait a while for the product. Had to ring shop 3 times enquiring.
Good service overall

2026年6月12日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for taking the time to leave your review although I’m sorry you had to wait longer than expected and needed to chase things up which is not ideal. It’s good to hear the service overall was still positive, but of course we’ll share your feedback with the store to review where we could have improved.

Many thanks
Customer Experience Team

5つ星のうち5の評価

We called in to buy a soundbar

We called in to buy a soundbar, item wasn't in stock in the store. The member of staff, said it could be delivered next day to our house free of charge and then we asked a question about our cable needs and the member of staff again answered this question with promptly and efficiently.

2026年6月11日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Great prices

Great prices, advice, really helpful and carried out to the car.

2026年6月11日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

First class service

Clear website. Good communication when I wanted to collect my tv. Carried the tv to my car for me. All round a first class service. Thank you.

2026年6月8日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Go the extra mile

Very helpful, knowledgeable staff. Also willing to look at alternative providers and what they were offering - but I stayed with Richer Sounds because of the personal service (and great 6 year guarantee).

2026年6月5日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Great advice and service

Knowledgeable, helpful advice in store followed by prompt delivery. What was even better is that the first TV delivered was damaged, but it was replaced the next day. Excellent service, thank you.

2026年6月7日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Staff were very helpful

Staff were very helpful, patient and listened to what was important to me in choosing a TV. Three visits and discussions.

2026年6月6日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Helpful and knowledgeable staff

Helpful and knowledgeable staff. I needed to discuss my purchase which I could not do if I bought online. It is much better to talk to someone when buying something technical. This is lost with online shopping. Also, the price was no more than buying online.

2026年6月4日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち4の評価

Your colleague explained the options…

Your colleague explained the options and relative benefits before I purchased a speaker. The only problem is that I’m 79 yrs and struggle with technology. It would have been very helpful to have a demonstration of setup. It’s taken me several days to get it working and I’m still learning. I did ring in a day or so after purchase and the young man was very helpful to get me started.

2026年6月4日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for taking the time to leave your review. I’m sorry the setup proved a bit tricky, but I’m glad we could help over the phone.

If you need any further help getting the most from it of course, please don’t hesitate to get in touch, we’re always happy to assist.

seniorcomplaintsteam@richersounds.com

The Richer Sounds team

5つ星のうち5の評価

Great service from Stockport

Great service from Stockport. Ordered TV over the phone and was given a VIP discount and offered free next day delivery and 6 year guarantee. I recently purchased an AVR from the same branch and received great advice and service from the friendly and knowledgeable staff.

Just a pity that their courier of choice does not have the same level of service or professionalism.

2026年6月4日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Samsung TV Purchase

We purchased a Samsung Oled TV. Matt looked after us during the process and was very helpful and informative. I have also spoken post sales to Nate regarding Samsung redemption offer and warranty and he was also showed the same level of customer service. I would definitely recommend this shop.

2026年6月3日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Good advice…

I bought a new cartridge for my turntable but wasn't sure if my choice was a comparable one. The staff were very helpful and l ordered the cartridge which turned up quickly. For peace of mind I was offered a replacement if the part didn't work. It did and I'm very happy with it. Competitive price too!

2026年6月2日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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