We went to the Stockport store to have a look for a new television, the staff were really helpful. No pressure to buy, just good honest advice. Once we had made our choice delivery was arranged for a... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
We went to the Stockport store to have a look for a new television, the staff were really helpful. No pressure to buy, just good honest advice. Once we had made our choice delivery was arranged for a... もっと見る
企業が回答しました
Richer Sounds Stockport John and Mathew I got the best service I have ever had so helpful, knowledgeable about the product and willing to help no matter what. I also want to mention Keeran from Cus... もっと見る
企業が回答しました
Personal service and proper advice about what we wanted. No overselling. Knowledgeable staff who also helped out over the phone with the TV set up.
企業が回答しました
Staff are very helpful and gave good advice/help. The after service we received when we wanted to upgrade out TV for a bigger screen was excelelnt.
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
58 Lower Hillgate, SK1 3AL, Stockport, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Richer Sounds - Stockport からの回答
I bought a denon midi system and a few days later wanted to upgrade and the process was so easy with staff at Stockport Richer Sounds esp Tom. I will use them again in preference to other outlets.
Thanks

Richer Sounds - Stockport からの回答
They were very informative And helpful. I eventually decided to purchase an LG C5 TV. I find it very easy to search for programs & access apps & to stream my favourite movies etc I would highly recommend many thanks richer sounds Stockpot

Richer Sounds - Stockport からの回答
Had to wait a while for the product. Had to ring shop 3 times enquiring.
Good service overall

Richer Sounds - Stockport からの回答
Easy to order on the phone for click & collect at store, arrived on time, great service.

Richer Sounds - Stockport からの回答
We called in to buy a soundbar, item wasn't in stock in the store. The member of staff, said it could be delivered next day to our house free of charge and then we asked a question about our cable needs and the member of staff again answered this question with promptly and efficiently.

Richer Sounds - Stockport からの回答

Richer Sounds - Stockport からの回答
Great price; ease of ordering; helpful and considerate delivery team.

Richer Sounds - Stockport からの回答
Clear website. Good communication when I wanted to collect my tv. Carried the tv to my car for me. All round a first class service. Thank you.

Richer Sounds - Stockport からの回答
Very helpful, knowledgeable staff. Also willing to look at alternative providers and what they were offering - but I stayed with Richer Sounds because of the personal service (and great 6 year guarantee).

Richer Sounds - Stockport からの回答
Knowledgeable, helpful advice in store followed by prompt delivery. What was even better is that the first TV delivered was damaged, but it was replaced the next day. Excellent service, thank you.

Richer Sounds - Stockport からの回答
Staff were very helpful, patient and listened to what was important to me in choosing a TV. Three visits and discussions.

Richer Sounds - Stockport からの回答
Helpful and knowledgeable staff. I needed to discuss my purchase which I could not do if I bought online. It is much better to talk to someone when buying something technical. This is lost with online shopping. Also, the price was no more than buying online.

Richer Sounds - Stockport からの回答
Your colleague explained the options and relative benefits before I purchased a speaker. The only problem is that I’m 79 yrs and struggle with technology. It would have been very helpful to have a demonstration of setup. It’s taken me several days to get it working and I’m still learning. I did ring in a day or so after purchase and the young man was very helpful to get me started.

Richer Sounds - Stockport からの回答
Great service from Stockport. Ordered TV over the phone and was given a VIP discount and offered free next day delivery and 6 year guarantee. I recently purchased an AVR from the same branch and received great advice and service from the friendly and knowledgeable staff.
Just a pity that their courier of choice does not have the same level of service or professionalism.

Richer Sounds - Stockport からの回答
Great information and very useful to see the same feed on all the tv’s for a direct comparison.

Richer Sounds - Stockport からの回答
Great customer service- extensive knowledge of the products and great friendly approach. All the staff in the Stockport branch were great!

Richer Sounds - Stockport からの回答
We purchased a Samsung Oled TV. Matt looked after us during the process and was very helpful and informative. I have also spoken post sales to Nate regarding Samsung redemption offer and warranty and he was also showed the same level of customer service. I would definitely recommend this shop.

Richer Sounds - Stockport からの回答
I bought a new cartridge for my turntable but wasn't sure if my choice was a comparable one. The staff were very helpful and l ordered the cartridge which turned up quickly. For peace of mind I was offered a replacement if the part didn't work. It did and I'm very happy with it. Competitive price too!

Richer Sounds - Stockport からの回答
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