Richer Sounds - Stockport レビュー 

2,492
•
TrustScore 5段階評価の5

4.9

58 Lower Hillgate, SK1 3AL Stockport, GB

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Received great advice on a new turntable and speakers, in both cases being recommended ones I hadn’t considered. Both are fantastic. Also had to return an open box network amplifier which was faulty... もっと見る

企業が回答しました

5つ星のうち5の評価

Cello tv delivered to store. Guys in store remembered me from previous purchases over last 18 months and chatted about those items. You don’t get that kind of personal interaction anywhere else! Alw... もっと見る

企業が回答しました

5つ星のうち5の評価

I called the Stockport store to buy a TV to replace our old one, which I had bought from the same store a number of years ago. I was impressed with how any questions about the new TV were answered... もっと見る

企業が回答しました

5つ星のうち5の評価

Great company that I've used for years. Stockport branch is great, very helpful staff and a good opportunity to test kit before buying. Great warranties too.

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2492件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.9

すべてのレビュー

(2,492)

過去12か月のレビュー数: 24,562件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Very good

Very helpfull staff great service nice place

2026年8月25日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Easy transaction

Easy transaction. All went well.

2026年8月24日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Fantastic company

Fantastic company.
Ordered a TV online and within a short amount of time, a date and time was given for the delivery. They kept me up to date with the delivery process. I have used Richer Sounds many times in the past, and have never had a single problem with them. After the TV was delivered, they even called myself the day after, and asked if i needed any help in setting up the TV and was everything OK with the delivery. I wish other Companys would look after their customers like Richer Sounds.
Keep up the excellent work.

2026年8月23日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

5 * Knowledge and service

This store has been my go to for 30 years plus! The staff are always knowledgeable, friendly, and helpful.

2026年8月13日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち4の評価

As usual the website and in store staff…

As usual the website and in store staff were excellent and very helpful, the emails from DPD about the parcel (which I asked to be taken to my local store, not too my house), were confusing and made me think I’d done something wrong!

But good product and service

2026年8月20日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thank you for the feedback and for taking the time to leave us a review, although we were sorry to hear about the confusion regarding delivery emails. We will of course take your feedback onboard for the future.

We hope you enjoy the new purchase!

Many thanks,

The Customer Experience team

5つ星のうち5の評価

Amazing service

Super friendly service and the staff went out of their way to help with my enquiry and subsequent purchase.

2026年8月21日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

This was my first purchase with Richer…

This was my first purchase with Richer Sounds and it was ordered and paid for online.The process was very straight forward and communication regarding delivery and collection times excellent.So glad they have there own parking area,which was just across the road.On entering the store there was available staff willing to assist,and a nice display of equipment for sale.I would visit this store again.

2026年8月19日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Excellent customer experience.

Excellent advice from Matt and John. First class service led to the purchase of an oled tv, stand & dvd player. You guys delivered an excellent customer experience. Thank you.

2026年8月19日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Very helpful

Very helpful, knowledgeable staff

2026年8月18日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち3の評価

Wiim Amp

The salesman wasn't very knowledgeable. He might have been new as he did go and ask when I asked about radio stations.
Got the product I wanted Wiim amp. A coffee would have been nice.
I visited the store last year and the salesman was very knowledgeable about the Wiim. That's why I returned plus I've had good experiences with Richer Sounds in the past. Pleased with my Wiim amount.

2026年8月18日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your review, although I was sorry to hear about this. Please bear with us while we investigate, after which we will be in touch.

Seniorcomplaintsteam@richersounds.com

With kind regards

Paddy Hall
Customer Service Deputy Manager
Richer Sounds

5つ星のうち5の評価

I prefer visiting showroom rather than…

I prefer visiting showroom rather than buy on line . Salesperson was efficient and professional as was delivery driver . Both an asset to your firm . 10/10 .
Bought a tv off you several years ago and returned recently based on previous experience and customer service Thank You .

2026年8月18日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Fantastic assistance with expert…

Fantastic assistance with expert knowledge. Have been buying from Richer Sounds over many years and never been disappointed.

2025年11月27日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Warmly greeted and very helpful from the start

Warmly greeted and very helpful from the start. I needed an updated tv which had to be able to fit in a cabinet and we spent a bit of time sorting something suitable , I came away happy with my choice. I wold not hesitate to use Richer Sounds again.

2026年8月17日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Excellent Service

Staff are very helpful and gave good advice/help.
The after service we received when we wanted to upgrade out TV for a bigger screen was excelelnt.

2026年8月16日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

So helpful

So helpful, thanks

2026年8月16日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Great advice

As aways, great advice and products.

2026年3月16日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Personal service and proper advice…

Personal service and proper advice about what we wanted. No overselling.
Knowledgeable staff who also helped out over the phone with the TV set up.

2026年8月14日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your great feedback and for supporting local business.

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