Richer Sounds - Stockport レビュー 

2,435
TrustScore 5段階評価の5

4.9

58 Lower Hillgate, SK1 3AL Stockport, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We went to the Stockport store to have a look for a new television, the staff were really helpful. No pressure to buy, just good honest advice. Once we had made our choice delivery was arranged for a... もっと見る

企業が回答しました

5つ星のうち5の評価

Warmly greeted and very helpful from the start. I needed an updated tv which had to be able to fit in a cabinet and we spent a bit of time sorting something suitable , I came away happy with my choice... もっと見る

企業が回答しました

5つ星のうち5の評価

Richer Sounds Stockport John and Mathew I got the best service I have ever had so helpful, knowledgeable about the product and willing to help no matter what. I also want to mention Keeran from Cus... もっと見る

企業が回答しました

5つ星のうち5の評価

Personal service and proper advice about what we wanted. No overselling. Knowledgeable staff who also helped out over the phone with the TV set up.

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2435件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.9

すべてのレビュー

(2,435)

過去12か月のレビュー数: 24,787

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Buying new tv

We purchased a new tv from Stockport,rang them up to see if they had in stock they did and it was 200 pound cheaper then anywhere else ,lt was delivered the next day great service and a six year warranty.

2026年7月14日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Faultless shopping experience…

I returned to Richer Sounds to buy my son a CD player for his birthday, as an add-on to the amp and turntable that I bought him 3 years ago. The staff remembered me, and were able to tell me exactly what would go best with the separates that he already had and were so knowledgeable and friendly. It made shopping so enjoyable and easy, and the product they recommended is perfect. Delivery was super-quick too.

2026年7月10日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Excellent service

Helpful staff free delivery fantastic guarantee richer sounds hard to beat

2026年7月11日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Really knowledgeable staff

Really knowledgeable staff. Extremely helpful. Didn’t try to over sell- he understood my requirements and budget

2026年7月9日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Extremely Professional & Knowledgeable

I always shop at Richer Sounds Stockport the staff are Professional friendly & extremely helpful & extremely Knowledgeable.

2026年6月23日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

John was perfect

John was perfect

2026年7月5日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち3の評価

Our last M7B TV was delivered, and set up, without an extra charge.

This is the second Mitchell & Brown we have purchased and we are completely happy with it. However, when we got the first one we were living in Darwen and the seller not only delivered it but also sel it up and showed me how to use it. Because I am Partially Sighted this service was invaluable. I will pay extra to make sure I get the best from the Tv but it is disappointing.

2026年7月3日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thank you for leaving us a review, I'm so pleased to hear you're happy with your new Mitchell & Brown TV of course.

We take our responsibilities towards disabled customers very seriously and are always happy to provide delivery completely free of charge. Where customers would like installation assistance, we can also arrange a desktop setup service through a specialist third-party provider, although this does incur a charge.

I will arrange for our store team to get in touch and make sure you're getting the very best from your TV and to see whether there's any support or advice we can provide.

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

5つ星のうち5の評価

Prompt delivery to the Stockport branch…

Prompt delivery to the Stockport branch from where I collected the item. Efficiently seen to, out of the shop in no time.

2026年7月1日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Great service

Great service - great price. Thank you.

2026年6月30日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Excellent customer service

Excellent customer service
Great product knowledge and advice
Competitively priced

Would highly recommend Richer sounds

2026年6月28日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Buying a cable for my turntable.

I purchased a new cable for my turntable via the Stockport shop. The guys at the shop were as ever very friendly and helpful - as they always are. They recommended a new cable for me with express delivery. I purchased it on Saturday. They said it should arrive on Tuesday. I was surprised to get message from the courier saying it was going to be delivered a day earlier - great! Great experience and I'm sure it won't be the last time I shop at Stockport Richer Sounds. Great job guys.

2026年6月27日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

I had dealt with Richer Sounds in the…

I had dealt with Richer Sounds in the past when I bought my previous television from them and found them to be a good reputable company. This time I was served by Tom who went through all the technical details of my new television, as I am not tech minded. I found him to be patient and not at all pushy and so I placed my order. My new television was delivered before the time specified by Trav and Rob and they ensured that the television was left in a convenient place for connecting. They also stressed that if I had any problems at all that I should contact Richer Sounds for advice. Luckily, that was not necessary. This is why I would recommend this company to anyone because their customer care is second to none.

2026年6月22日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Really helpful staff at Stockport when…

Really helpful staff at Stockport when my Tv stopped working when I needed a replacement they went out of their way to be as helpful as possible and it’s much appreciated.

2026年6月22日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

The information was very good and the…

The information was very good and the tv was delivered next day and was in perfect condition thanks will carry on using Richer Sounds. Many thanks to the staff

2026年6月12日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Very helpful service

Very helpful service. I called to enquire about the product I was looking at and following a discussion which covered several points, not to mention a price reduction from the advertised price, I placed my order. This arrived ahead of the scheduled delivery time and I am extremely happy with the product.

2026年6月20日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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