Richer Sounds - Stockport レビュー 

2,493
•
TrustScore 5段階評価の5

4.9

58 Lower Hillgate, SK1 3AL Stockport, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Matthew went out of his way to order the cd player was looking at and set it up in the demo room. The communications throughout our engagement was excellent and he could not do enough for me. Once ord... もっと見る

企業が回答しました

5つ星のうち5の評価

Received great advice on a new turntable and speakers, in both cases being recommended ones I hadn’t considered. Both are fantastic. Also had to return an open box network amplifier which was faulty... もっと見る

企業が回答しました

5つ星のうち5の評価

Cello tv delivered to store. Guys in store remembered me from previous purchases over last 18 months and chatted about those items. You don’t get that kind of personal interaction anywhere else! Alw... もっと見る

企業が回答しました

5つ星のうち5の評価

I called the Stockport store to buy a TV to replace our old one, which I had bought from the same store a number of years ago. I was impressed with how any questions about the new TV were answered... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2493件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(2,493)

過去12か月のレビュー数: 24,593件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

What’s not to like!

Fantastic service again from the Stockport branch, manager Pat, DM Nate and sales advisor Matt, sorted out the new Sony Bravia I without any fuss, good advice given as I was thinking of a move over to either the Samsung or LG equivalent, now the TV is installed the advice was spot on,
The advice on the best wall mount was also spot on with the Sanus.
Delivery in 2 days and the in house courier service from Trav and Mark was faultless too, called to give 30mins notice, respected my property and even offerered to remove their shoes.
Thankyou RS for your time, advice and service as usual.

2026年5月16日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

All round excellence

The service and assistance provided by John was exceptional. The demonstration room was helpful in understanding what we were purchasing. And the prices are good!

2026年5月14日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Excellent experience as always!

I went in to the store to audition a few items. Both Tom and Nate were really helpful and even when I had issues with my turntable Nate was very patient with me and gave me advice.

2026年4月27日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Very good..

Very good... helpful.. informative..

Discussed what was needed for my hi fi.. set up.....

And price was fair....

2026年5月12日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Richer Sound are great

Richer Sound are great - the shops are well run with professional people who know their stuff. They helped me pick a Philips 65 inch 4k TV at a great price. Very pleased. Stockport store.

2026年3月12日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Excellent advice

Excellent advice. I felt at ease with tom who was patient and knowledgeable and I came away with just what I wanted

2026年5月10日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thank you for your wonderful feedback

5つ星のうち4の評価

Good advice, purchase and collection of goods

Good advice and setting out potential options from Nate at initial visit.
Opportunity to listen to selected items in listening room at second visit.
Efficient hand over of goods by John on third visit.

2026年5月7日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for the review, it's excellent to hear you had such a positive experience across your visits. From initial advice through to a smooth handover of your purchase, it’s great that the team delivered.

Feel free to get in touch directly if you need any further assistance.

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

5つ星のうち5の評価

Great service from start to finish

Great service from start to finish. Staff were very informative and friendly. Realised we ordered wrong size tv and they changed it without a problem. 1st class service!

2026年5月5日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Your man in your Chester store was…

Your man in your Chester store was great.

2026年5月3日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Good selection of TVs

Good selection of TVs, fair prices and advice from friendly salesman. Delivery was quick as promised and the 6 year warranty was important.

2026年5月2日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Staff politeness and efficiency

Staff politeness and efficiency

2026年5月1日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

I explained what I needed and the…

I explained what I needed and the gentleman explained that it was no longer available but gave me the full run down of what was available, he even opened the shop up early for me
Excellent service

2026年4月30日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

So helpful

Their products are great and they are so helpful. Had a problem recently with a new TV, phoned them and they sorted it out. You get through immediately without waiting in queues. Can't praise them enough

2026年5月5日
自発的なレビュー
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Great service

Great price, convenient collection. Really recommended

2026年4月28日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Very professional and friendly

Very professional and friendly. Had the opportunity to try before you buy which is very important. I changed my mind as a result of this. I also ended up spending more money. Delivery and after sale support was good too.

2026年4月20日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Excellent service

Yet again excellent service. Very knowledgeable staff in the Stockport branch. Always go to Richer Sounds.

2026年4月20日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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