Richer Sounds - Telesales レビュー 

7,290
TrustScore 5段階評価の5

4.9

3 Stainburn Rd, Openshaw, M11 2DN Manchester, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Superb Speakers and a great purchase made all the easier by the sales assistant whose name I forget. My sincere thanks to him. This purchase replaces a pair of speakers that are over ten years old and... もっと見る

企業が回答しました

5つ星のうち5の評価

I ordered my LG TV LG43QNED71B6B from Richer Sounds using their telephone order line due to having a voucher to use. The sales person was very helpful and made the ordering process seamless. The TV... もっと見る

企業が回答しました

5つ星のうち5の評価

Needed a surround sound system to improve the performance of my new TV for movies so approached Richer Sounds again. Decided to use their telesales this time to save me a trip to the local store. The... もっと見る

企業が回答しました

5つ星のうち5の評価

Once again RS you have excelled on price and delivery times, I ended up paying for next day delivery because we realised we would not be at home later in the week. Box arrived damaged and soon found t... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

  • 3 Stainburn Rd, Openshaw, M11 2DN, Manchester, 英国

  • 0333 900 0093

4.9

優良

TrustScore 5段階評価の5

7290件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(7,290)

過去12か月のレビュー数: 24,168

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

super treatment as always

super treatment as always.matched and beaten costco price by 120pounds on my new tv. and 6 year warranty. many thanks

2026年1月29日
Richer Sounds - Telesales ロゴ

Richer Sounds - Telesales からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Richard Sounds is my go-to company for…

Richard Sounds is my go-to company for HiFi and AV hardware.
Their prices and availability are always good.

2025年11月26日
Richer Sounds - Telesales ロゴ

Richer Sounds - Telesales からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

I've been a richer sounds customer for…

I've been a richer sounds customer for many years,
I wanted to purchase several expensive items so obviously preferred the best deal I could get, after being underwhelmed with my experience in store (1 hours drive and being a cash buyer) I spoke to Vik at telesales who couldn't have been more helpful, he spent a lot of time going through my choices without being pushy and settled on a great deal,
I've yet to properly set up my system but happy with my experience.

2026年1月25日
5つ星のうち3の評価

When I contacted Richer Sounds about…

When I contacted Richer Sounds about the price beat Jeff from telesales was excellent however when I called back a couple of weeks later and spoke to someone from the Bath branch he was very suspicious when I said that I had been offered a £100 discount because Amazon were selling US imports for far less. However the chap from Bath must have contacted Telesales and when Vic rang me back he honoured the quote which I had on email from Jeff. Normally Richer Sounds are brilliant so I was disappointed by the attitude from the chap at the Bath branch. The speakers are excellent of course.

2026年1月22日
Richer Sounds - Telesales ロゴ

Richer Sounds - Telesales からの回答

Dear Mr Wrigglesworth,

I'm so sorry that after such as positive experience with Jeff that the colleague from our Bath store was anything other than professional. Obviously this is disappointing, the colleague should have checked our system for the quote which would have cleared matters up so I will investigate with the branch manager what went wrong here, as well as arrange some retraining with the colleague.

Thank you for taking our call regarding the issue and allowing us a second chance to resolve this, if I can be of any help to you of course do get in touch..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

5つ星のうち5の評価

First class service all round

This our 4th purchase from Richer Sounds.
We use them because they have a huge range/wide variety of options and choices.
Found exactly what we wanted on the website and phoned the telesales line.
Very helpful, very easy ended up buying the TV we wanted and also purchased a soundbar with full surround speakers.
Given a fantastic deal and the advantage of a 6 year warranty.
The home delivery they use is second to none!
Highly recommend and will continue to buy from Richer Sounds

2026年1月22日
Richer Sounds - Telesales ロゴ

Richer Sounds - Telesales からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Great staff

Great staff, trustworthy and knowledgeable

2026年1月22日
Richer Sounds - Telesales ロゴ

Richer Sounds - Telesales からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

All good

All good! Waiting to put tv up after work to lounge.
Delivery spot on
Great comms

2026年1月21日
Richer Sounds - Telesales ロゴ

Richer Sounds - Telesales からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Richer Sounds and John

I haven’t needed to buy TV or HiFi equipment recently, but remained on Richer Sounds email list so when I wanted to purchase a Pure Classic CD-6i I naturally thought of Richer Sounds.
I talked to a helpful gentleman by the name of John and by joining the VIP club I not only got a bargain price but a welcome £10 also.
The order arrived promptly, but upon unpacking I noted that the CD was faulty. I called Richer Sounds to report the issue and received a working replacement the next day.
Great service from Richer Sounds and John, who assisted me thoughout.

2026年1月19日
Richer Sounds - Telesales ロゴ

Richer Sounds - Telesales からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Bought a Hisense TV from Richer sounds…

Bought a Hisense TV from Richer sounds they gave me a great deal and even free delivery with their own delivery people who where kind enough to get the TV into a very awkward upstairs room!
This is not the first time I have bought from Richer sounds and the service is always the same...nothing is too much trouble for them!
Thanks I will be back for more and I would not hesitate to recommend!
Richard

2025年12月19日
Richer Sounds - Telesales ロゴ

Richer Sounds - Telesales からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Customer service are always helpful

Customer service are always helpful, will look at discounts and quickest Delivery for your order. Price matching promise is good.

2026年1月14日
Richer Sounds - Telesales ロゴ

Richer Sounds - Telesales からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Was able to buy at a good price with 6…

Was able to buy at a good price with 6 year guarantee.
Helpful Tele sales person.
I would recommend Richer Sounds

2026年1月14日
Richer Sounds - Telesales ロゴ

Richer Sounds - Telesales からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報