Superb Speakers and a great purchase made all the easier by the sales assistant whose name I forget. My sincere thanks to him. This purchase replaces a pair of speakers that are over ten years old and... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Superb Speakers and a great purchase made all the easier by the sales assistant whose name I forget. My sincere thanks to him. This purchase replaces a pair of speakers that are over ten years old and... もっと見る
企業が回答しました
I ordered my LG TV LG43QNED71B6B from Richer Sounds using their telephone order line due to having a voucher to use. The sales person was very helpful and made the ordering process seamless. The TV... もっと見る
企業が回答しました
Needed a surround sound system to improve the performance of my new TV for movies so approached Richer Sounds again. Decided to use their telesales this time to save me a trip to the local store. The... もっと見る
企業が回答しました
Once again RS you have excelled on price and delivery times, I ended up paying for next day delivery because we realised we would not be at home later in the week. Box arrived damaged and soon found t... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
3 Stainburn Rd, Openshaw, M11 2DN, Manchester, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Richer Sounds - Telesales からの回答
This was the second time we have ordered a simple Gift certificate. Even opting to use a different store.
And once again we have waited weeks for it's arrival, missing the event the gift was intended for.
Never again with this company

Richer Sounds - Telesales からの回答
Price was excellent and delivered as expected - speaking to a real person on the phone is a real treat - gold stars all round

Richer Sounds - Telesales からの回答
Speaking with someone who understands the business and products. Very smooth process which included an offer to include quicker delivery at no extra cost. This showed an understanding of customer service plus the ability and authority to make and take decisions.

Richer Sounds - Telesales からの回答
Richer sounds was very help in changing my new lg g5 tv. Thanks

Richer Sounds - Telesales からの回答
Excellent customer service from Paddy who was extremely helpful throughout. Unfortunately my initial TV was damaged during transit. Paddy explained all the available options and ensured a resolution for customer satisfaction. A unit was quickly shipped out and the other collected. All very efficient and helpful service. Long warranties and top tier customer service both strong reasons to buy from Richer Sounds.

Richer Sounds - Telesales からの回答
Knowledgeable staff, speedy delivery, competitive pricing... what's not to like?

Richer Sounds - Telesales からの回答
To broke but got a decent replacement

Richer Sounds - Telesales からの回答
Excellent customer service from Ste and Jef at Richer Sounds. Both were professional, helpful, and quick to resolve everything for me. Really appreciate how smoothly they handled things - Great experience overall.

Richer Sounds - Telesales からの回答
I bought a Yamaha AC receiver and signed up to Richer Sounds VIP account to avail myself of £10 off first order. When I went through to payment it didn’t show £10 VIP membership discount. I contacted customer services and spoke to Geoff. Geoff was friendly and sorted it out immediately sending me a link to pay with the £10 off. The Yamaha receiver was the cheapest I could find and it’s absolutely brilliant. I put my Pro- ject record deck and 5 wired speakers through it. I’m 64 so I’m now going down memory lane playing my vinyl records… fantastic- would highly recommend it and Richer sounds.

Richer Sounds - Telesales からの回答
Always friendly and ready to explain differences between products and help you make the right decision.

Richer Sounds - Telesales からの回答
The Cello small TV arrived the next day. easy to set up.
Very good service thank you

Richer Sounds - Telesales からの回答
Great customer service and very helpful and delivery on time

Richer Sounds - Telesales からの回答
Helpful friendly sales assistant, went above and beyond to secure the item I wanted. Item arrived quickly and I love it.

Richer Sounds - Telesales からの回答

Richer Sounds - Telesales からの回答
The telephone sales person was knowledgeable and inspired confidence that I was dealing with a real company that knows its business. The fact that they were as good as their word and beat a remarkably good internet price I had seen via Which? genuinely surprised me. Delivery was spot on.

Richer Sounds - Telesales からの回答
Great advice before sale and after delivery, spoke to John - very helpful

Richer Sounds - Telesales からの回答
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