Richer Sounds - Tunbridge Wells レビュー 

1,227
TrustScore 5段階評価の5

4.9

18 St Johns Road, TN4 9NT Tunbridge Wells, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I have used Richer Sounds for a long time and in two different branches. The staff are always cheerful and welcoming. They are very knowledgeable about their products but in a manner that is open an... もっと見る

企業が回答しました

5つ星のうち5の評価

Called into Tunbridge Wells branch hoping they could advise on what to buy after my deck stopped working. They tested my speakers and found it was a faulty cable, gave me a replacement. I was ready... もっと見る

企業が回答しました

5つ星のうち5の評価

I've made three major purchases now (£1.5K, £6K and now £2.6k across two different branches) with Ricker Sounds and its all been very easy. I like the offers and guarantees offered at RS, on this purc... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent advice instore and friendly helpful service! Delivery was also prompt and efficient We are very pleased with our smart new TV as we have been with all tech we’ve had from Richer Sounds!... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

1227件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(1,227)

過去12か月のレビュー数: 24,524

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent service start to finish

Great telephone staff, very helpful, great price and free delivery and 6 year warranty. Excellent interaction from start to finish

2025年10月27日
Richer Sounds - Tunbridge Wells ロゴ

Richer Sounds - Tunbridge Wells からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

So easy to install and connect.

So easy to install and connect.

2025年10月26日
Richer Sounds - Tunbridge Wells ロゴ

Richer Sounds - Tunbridge Wells からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Friendly and knowledgeable staff

Friendly and knowledgeable staff, thank you!

2025年10月21日
Richer Sounds - Tunbridge Wells ロゴ

Richer Sounds - Tunbridge Wells からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Quality service and a pleasant price surprise.

Went to pay and found my TV, soundbar & subwoofer were £100 less than I was expecting (can't remember why), and the TV was already advertised at a much reduced price. I've been buying from Richer Sounds on and off since the early 90s, and I always get good, unhurried, no nonsense service.

2025年2月20日
Richer Sounds - Tunbridge Wells ロゴ

Richer Sounds - Tunbridge Wells からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

New System

Reviewed by Glenn. Purchased a Denon RCD 12, Dali Oberon 1 and Soundstyle Z2 speaker stands after a demo of the above system and other speakers. Thank you Calum for your help with the demo and technical advice.
Had the system up and running now for just under two weeks glad I chose the Oberon 1 over the Spektor 2, sound is excellent.
Thanks to the team at Tunbridge Wells Calum, Dean for sorting the speaker cables and Joe for all their help and great customer service. Will definitely return for any further tech

2025年10月15日
自発的なレビュー
Richer Sounds - Tunbridge Wells ロゴ

Richer Sounds - Tunbridge Wells からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Good welcome

Good welcome, Calum had excellent product knowledge, gave good customer service and all we wanted was in stock and available purchase.

2025年10月21日
Richer Sounds - Tunbridge Wells ロゴ

Richer Sounds - Tunbridge Wells からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Excellent service

Pre ordered a TV. Good communication, friendly and helpful staff throughout. Very happy with follow up questions being answered. Would highly recommend.

2025年10月4日
Richer Sounds - Tunbridge Wells ロゴ

Richer Sounds - Tunbridge Wells からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Always helpful

Always helpful, they do ring you back, the price is good and it’s delivered on time. What’s not to like really.

2025年10月18日
Richer Sounds - Tunbridge Wells ロゴ

Richer Sounds - Tunbridge Wells からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

You can buy “stuff” anywhere but…..

You can buy “stuff” anywhere but you can’t guarantee good service whatever you pay. The team at the Tunbridge Wells shop were excellent. I had to pick up the item on a specific day. I was kept very well informed about order dates and it reduced my stress levels.

I will definitely buy from Richer Sounds again.

2025年10月17日
Richer Sounds - Tunbridge Wells ロゴ

Richer Sounds - Tunbridge Wells からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Faulty Speaker

Nearly three years ago we bought a stereo system with Wharfdale speakers from your Tunbridge Wells shop. Very recently, a problem developed with one of the speaker inputs and we took it back to the shop. The staff couldn't have been more polite and helpful, they tried to fix the faulty part but decided to return the speaker to Wharfdale for consideration of a warranty repair. Once the speaker is returned, they offered to post the speaker back to us. Nothing seemed to be too much trouble for them they even promptly emailed our original receipt of purchase which I initially couldn't find. I did at first contact Wharfdale who were also helpful and it was they who suggested it might be easier to return to the shop.

On both calls I actually spoke to a human, a rarity these days, how refreshing.

2025年10月16日
Richer Sounds - Tunbridge Wells ロゴ

Richer Sounds - Tunbridge Wells からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Great Service

I have used Richer Sounds a few times now and the staff are always very friendly, knowledgeable and helpful. Good advice, quick service and great prices.
Thank you

2025年9月19日
5つ星のうち5の評価

Purchased a Yamaha Natural Sound…

Purchased a Yamaha Natural Sound amplifier which gave me a 10% discount on any pair of speakers that day. Took advantage of this to buy a pair of Super Linton speakers. Did this via tele sales as the speakers are a special order item. Also added gratis 4 metres of high end QED speaker cable.
All was achieved with the patient help of Calum as the transfer of funds had a few issues.
Well done Ritcher Sounds.

2025年10月10日
Richer Sounds - Tunbridge Wells ロゴ

Richer Sounds - Tunbridge Wells からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

This is a shop in a league of its own

This is a shop in a league of its own. Friendly enthusiastic knowledgeable people with good prices too. They deserve 10 🌟

2025年10月9日
Richer Sounds - Tunbridge Wells ロゴ

Richer Sounds - Tunbridge Wells からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

40" Smart TV

Bought a 40" TV from the clearance section. ( I wanted a white one as for a bedroom and this happened to be on sale.) Organised to collect from store. Store telephoned me to let me know it was available for collection within 48hrs and told me I could collect outside of store opening hours if helpful. (Which I ended up taking advantage of.) Guys were really helpful on collection and offered to carry it to my car etc. Delighted with the product too, so overall a great customer experience :-)

2025年10月5日
Richer Sounds - Tunbridge Wells ロゴ

Richer Sounds - Tunbridge Wells からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Professionalism at its best

I was greeted with a smile and immediate attention. I did not see the TV I wanted on display,however, what I wanted in a particular price range and brand was sourced and delivered the following day as was promised. Throughout the delivery process, I was notified. After the delivery, I was notified by email and thanks. Good service,keep it up.

2025年9月30日
Richer Sounds - Tunbridge Wells ロゴ

Richer Sounds - Tunbridge Wells からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Amazing service.

I recently had dealings with Joe of Richer Sounds in Tunbridge Wells. His service was second to none!
He were unbiased in his product knowledge (which was encyclopedic) and was incredibly helpful.
Nothing was too much trouble.
Highly recommended!

2025年9月30日
自発的なレビュー
Richer Sounds - Tunbridge Wells ロゴ

Richer Sounds - Tunbridge Wells からの回答

Thank you for your wonderful feedback

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