Richer Sounds - Watford レビュー 

1,687
•
TrustScore 5段階評価の5

4.9

117C St Albans Road, WD17 1RD Watford, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

This is for Richer sounds Watford. I initially bought the wrong product to replace my Cambridge audio dacmagic plus that had broken. So through an email and phonecall they helped me got the product I... もっと見る

5つ星のうち5の評価

Thanks. Very good service and always polite. It’s always a pleasure to visit Richer Stores at Watford. Purchased C D unit( Cambridge Audio)- loving it.

企業が回答しました

5つ星のうち5の評価

I ordered a CD player online for collection at the store. I managed to park in one of the allocated parking spaces at the rear of the store and went in to collect my purchase. To save me carrying it... もっと見る

企業が回答しました

5つ星のうち5の評価

Lloyd at Watford Richer Sounds was absolutely brilliant, replied to my messages immediately and sorted out exactly what I needed at a great price! The Marantz Cinema 60 is also a fantastic product.

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

1687件のレビュー

5つ星
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3つ星
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4.9

すべてのレビュー

(1,687)

過去12か月のレビュー数: 24,662件

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5つ星のうち4の評価

the new TV is good

the new TV is good. I think the sound bar is working but the sub woofer is not connected.
fortunately I was able to dispose of all poackaging in the bin store attached to our block of flats.

2026年1月31日
Richer Sounds - Watford ロゴ

Richer Sounds - Watford からの回答

Dear Mr Mee,

Thank you for your feedback although I was sorry to read you have been experiencing some technical issues. I will arrange for the local branch to follow up with you and help troubleshoot, if I can be of any more help in the meantime do get in touch..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

5つ星のうち5の評価

Really happy with the advice we…

Really happy with the advice we received from Heather and Lloyd. We bought 3 TVs on our second visit to the Watford shop. No pressure sales. Also the recommendation to get Jason to check out our property for a TV aerial was great. We need more kit and will go back to the Watford branch before considering going anywhere else.

2026年1月29日
Richer Sounds - Watford ロゴ

Richer Sounds - Watford からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Friendly phone staff

Friendly phone staff, all items I wanred were in stock.
Because of bank security hassle I visited Watford branch to pay.
Even though it was a normally out if hours visit the staff there were most helpfull and sorted my problem quickly.
All items delivered on time and in top condition.

2026年1月28日
Richer Sounds - Watford ロゴ

Richer Sounds - Watford からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

They just get it

One minute I’m looking for a new integrated amp, but I am looking for a very specific one, AND it has been replaced by a new model. I bet Richer Sounds has an ex-demo one in great condition. I emailed and two days later it’s plugged in to my system. Lloyd was very helpful when answering my questions. This is a company I enjoy giving money to, because you guys are sound!!

2026年1月26日
5つ星のうち5の評価

Thank you to an extremely helpful and understanding team

We went to Richer Sounds to get advice and help with a soundbar for my husband who is hard of hearing. They were super helpful allowing a return and assisting us in the shop to find an alternative. Their recommendation of a Geemarc Sonarya is now being followedup. Thank you to an extremely helpful and understanding team. Superb service!

2026年1月11日
5つ星のうち5の評価

Hifi shopping at its best!…

The guy helping me pick an entry level turntable system was amazing, set it up so I could hear it in the listening room, advised on features possibly other options, knew everything I needed to know and more! Super-helpful, polite, friendly, welcoming. Hifi shopping at its best. All price-matched to Amazon too!! Well done Richer Sounds and the Watford staff are brilliant!!!

2026年1月24日
Richer Sounds - Watford ロゴ

Richer Sounds - Watford からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

A great HiFi experience

I contacted Richer Sounds in Watford - I received great advice from Sammy and then went down to have a demo of the amp I wanted with the speakers I intended to purchase. I was made so welcome. Parking is a problem on a Saturday so I had to park outside in a loading area - the staff kept an eye out for any traffic wardens!
The demo went well and Sammy addressed all my questions. As a result, I purchased an Arcam 5 amp.
Great experience for somebody getting back into HiFi!!

2026年1月24日
Richer Sounds - Watford ロゴ

Richer Sounds - Watford からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち4の評価

The service was good but unfortunately…

The service was good but unfortunately I did have to call the store and query what I was charged as I was overcharged by £36. I’m not sure why this wasn’t picked up by the salesman that carried out the transaction

2026年1月23日
Richer Sounds - Watford ロゴ

Richer Sounds - Watford からの回答

Thank you for your feedback although huge apologies for the accidental overcharge, I agree this should have been picked up at point of sale so rest assured we will review this with the colleague and stress the important of attention to such details. Of course if you would like to discuss this further do get in touch via..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

5つ星のうち5の評価

Advice and collection

Rang up for advice re deliveries and got excellent guidance. Then rang again for packaging dimensions to see if the boxed TV would fit in my car which the readily gave me. The collection and loading into the car was all very smooth. TV is now installed and in full use.

2026年1月21日
Richer Sounds - Watford ロゴ

Richer Sounds - Watford からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Great service

Great knowledge, great price, great service. I forget how good Richer Sounds are until I use them again.
Thoroughly recommend.

2026年1月20日
Richer Sounds - Watford ロゴ

Richer Sounds - Watford からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Nice service from Lloyd at Watford RH

Nice service from Lloyd at Watford RH. Lined up the testing of the Naim Atom v Nova. Patient and enthusiastic, never rush. Brilliant speed with delivery and kept informed throughout.

2026年1月16日
Richer Sounds - Watford ロゴ

Richer Sounds - Watford からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

The maintenance of the highest standards.

As always the staff were friendly, knowledgeable, & Chris in particular, went above & beyond by dismantling my dead CD player in order to extricate the CD that was playing when it died.
It wouldn’t cross my mind to by from anyone else for audio & TV products. The consistency of their delightfully huge levels of proper customer service over so many years is a massive credit to R/S. If only other organisations would follow their example, life would be so much easier for us all.

2026年1月16日
Richer Sounds - Watford ロゴ

Richer Sounds - Watford からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

"Quick off the mark"

I rang Richer Sounds Watford on 23 Dec with a last minute idea for a Christmas present. Did they have a DACmagic200M? No they didn't. But they did get one in by the following day ! I was amazed. I know from past experience that Richer Sounds is a first choice for this type of hardware and you always get good advice to go with it.

2025年12月23日
自発的なレビュー
Richer Sounds - Watford ロゴ

Richer Sounds - Watford からの回答

Thanks for your feedback, great to read you were happy with our service.

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