Richer Sounds - Weybridge レビュー 

1,022
•
TrustScore 5段階評価の5

4.9

64 Church Street, KT13 8DL Weybridge, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I found an amplifier I had bought did not fit slot in the console. Your salesman Terry found me a more appropriate amp and arranged for for collection of the first amp and deliver of new amp. The whol... もっと見る

企業が回答しました

5つ星のうち5の評価

Recently bought an LG televion from the Weybridge branch. The manager Terry could not have been more helpful in assisting us to choose the right equipment, organising the installation and even arrangi... もっと見る

企業が回答しました

5つ星のうち5の評価

Purchased a WIIM Mini and collected it the next day in store. such a simple and pleasant ordering experience, I got a nice polite call from a member of staff at the local store to inform me it was ava... もっと見る

企業が回答しました

5つ星のうち5の評価

The Richer Sounds staff at Weybridge are so helpful. Response to initial email within hours and good communication going forward. They tested my existing AV amp on their TVs and confirmed what I tho... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

1022件のレビュー

5つ星
4つ星
3つ星
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1つ星

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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.9

すべてのレビュー

(1,022)

過去12か月のレビュー数: 24,803件

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5つ星のうち5の評価

Excellent sales servie

The sales person was knowledgable and helpful without being pushy. Excellent service

2025年8月21日
Richer Sounds - Weybridge ロゴ

Richer Sounds - Weybridge からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Replacement TV

Friendly and helpful advice for replacement TV & option on soundbar & DVD player. We needed a replacement TV a.s.a.p. after ours was damaged by lighting. They checked various suitable options, and advised on available choices. Comparative price with next day delivery included, plus a discount. Helpful when DPD delivery went next door (no fault on Richer Sounds behalf, just an impatient DPD driver). TV all good and working great. We decided to hold back on the soundbar & DVD until we had the TV for a few weeks. The only minor issue was they didn't have all the TV's on display, but fortunately we'd done our research and seen the options elsewhere first.

2025年8月19日
Richer Sounds - Weybridge ロゴ

Richer Sounds - Weybridge からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

What a brilliant shopping experience!

I recently ordered a little budget system from RS.
Superb customer service.
Would definately recommend, no hesitations.
May I say, a huge thank you to Terry and the team at Weybridge for looking after me.
10 stars.
Cheers......John.

2025年8月18日
Richer Sounds - Weybridge ロゴ

Richer Sounds - Weybridge からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Fantastic service

Fantastic service, felt really personal. Staff made you feel like nothing was too much trouble even when the shop was busy.

2025年8月13日
Richer Sounds - Weybridge ロゴ

Richer Sounds - Weybridge からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Purchasing a turntable

Was looking to purchase a turntable, and opened a dialogue with the Weybridge store. Several options were suggested and the store arranged for each turntable to be available for viewing.
Having been informed that the turntables had arrived, I indicated when I would be able to come in and was advised on suitable timings.
On arrival I was welcomed and the first turntable set up for demonstration. Having researched in advance, I decided to proceed with th purchase rather than view the other options.
Overall excellent service as I have come to expect from Richer Sounds.

2025年8月7日
Richer Sounds - Weybridge ロゴ

Richer Sounds - Weybridge からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Excellent knowledge, patience and value

Thanks to Liam and Terry for fantastic service. There was no question too complicated about all matters to do with Hifi. It was a very good experience because Liam helped me to find the exact product for my needs. This type of customer service is very unusual nowadays so I'm pleased to spend some time giving them this feedback.. Well done guys. I'm enjoying the Wifi Streamer and the amplifier you recommended, Great products.

2025年8月15日
自発的なレビュー
Richer Sounds - Weybridge ロゴ

Richer Sounds - Weybridge からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Swift delivery

Swift delivery, wasn't in stock so put me in touch with a shop that had it and arrived the next day.

2025年8月7日
Richer Sounds - Weybridge ロゴ

Richer Sounds - Weybridge からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Great experience!

Very helpful advice from a patient and knowledgeable staff member.
My purchase arrived sooner than expected, too!

2025年8月7日
Richer Sounds - Weybridge ロゴ

Richer Sounds - Weybridge からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Great service as usual from Richer Sounds…

Great service as usual from Richer Sounds. Never used Weybridge store before but Terry was very helpful and understanding. Had next day delivery to my local store who rang within minutes of it arriving and we collected from them. Would recommend to everyone mist items have 6 year guarantee. Try them !!

2025年8月4日
Richer Sounds - Weybridge ロゴ

Richer Sounds - Weybridge からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Excellent all round

Great service from ordering to delivery, Polite and knowledgeable staff, 3rd time we have used Richer Sounds and most likely will use them again,5*Excellent

2025年8月1日
Richer Sounds - Weybridge ロゴ

Richer Sounds - Weybridge からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Outstanding Service

This is my second purchase from the Weybridge store. Terry and his team are absolutely amazing!
Thanks Terry for your patience, advice and excellent service.

2025年7月25日
Richer Sounds - Weybridge ロゴ

Richer Sounds - Weybridge からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Fantastic! Beat the BIG stores on Service, Price and knowledge.

For some reason I thought Richer Sounds would not have the choice that the large 'sheds' would have and I thought Richer Sounds would be very expensive. After visiting a very large TV and white goods retailer and realising that the sales people actually had zero knowledge about the products they sell I decided to try Richer Sounds. And boy what a difference!! A true in depth knowledge of the products and to my pleasant surprise were more than £200 cheaper than the BIG store. Plus the sales staff were so friendly and not just 'Robots' like the other store.

2025年7月13日
Richer Sounds - Weybridge ロゴ

Richer Sounds - Weybridge からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Arcam CD5

Was interested in an Arcam CD5 and Jordan organised for a new one to be brought in on a no-obligation basis. He was extremely helpful during the demo and I was really pleased with the purchase which sounded even better when I got it home. Highly recommended!

2025年7月9日
Richer Sounds - Weybridge ロゴ

Richer Sounds - Weybridge からの回答

Thank you for your wonderful feedback

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