Roamingmood レビュー 

324
TrustScore 5段階評価の4.5

4.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I called Roamingmud to cancel my flight due to family health emergency and I had chance to speak with Ben about situation that I am in. He was amazing and professional understood situation that my fam... もっと見る

5つ星のうち5の評価

the person who helped me is Steve. J'ai beaucoup apprécié sa patience, à répéter les informations, puisque je suis francophone et que plusieurs détails étaient difficiles à bien saisir tout à la f... もっと見る

5つ星のうち1の評価

If I could give a 0 rating, I would. You dick heads never once mentioned my ticket bring nonrefundable. I'm canceling 10 days in advance. My lawyer is already looking into your fraud of a company (a... もっと見る

企業が回答しました

5つ星のうち5の評価

Steve was very helpful. He provided a very efficient service. Consistently asked if I needed anything else and accommodated me. He helped me book two flights instead of one. I appreciate Steve for his... もっと見る

企業情報

  1. 旅行代理店

当該企業による記述

Welcome to the Roamingmood‚ we are a leading online travel agency specializing in providing you with the very best, bargain priced flights and holidays to destinations all over the world. Best Price Guarantee Active Customer Service Secure Booking Process Within 12 Hours Cancellation Policy


連絡先

4.5

優良

TrustScore 5段階評価の4.5

324件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(324)

過去12か月のレビュー数: 0

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

This was a great experience.

This was a great experience..
Mr Steve, booked our flights and was Pretty good deal.. he is extremely nice while answering all questions patiently. Whenever I wanted to talk I did email and he called immediately and answered all questions again.
Thank you Steve and team.

2022年7月12日
自発的なレビュー
5つ星のうち4の評価

Lenny Helped

I received prompt assistance and my e-ticket was mailed to me in less than 24 hours after the first contact was made. The agent who assisted in the purchase was courteous, friendly and very helpful.

2022年7月10日
自発的なレビュー
5つ星のうち1の評価

Have fun in jail

If I could give a 0 rating, I would. You dick heads never once mentioned my ticket bring nonrefundable. I'm canceling 10 days in advance. My lawyer is already looking into your fraud of a company (according to online, you operate out if an African hair design studio, next door to a tattoo parlor in the Bronx. According to the BBB, you don't even exist. You are a fraud & I will destroy the lives of everyone involved in your scam!

2022年7月9日
自発的なレビュー
Roamingmood ロゴ

Roamingmood からの回答

Dear Jake,

Your experience is of utmost importance to us and we regret your experience wasn't seamless.

We have located your reservation details based on the information you provided .After reviewing your Booking :
1. We Booked tickets for you on June 05th 2022 with your consent thru email authorization. E tickets was sent to you on June 06th 2022 and you requested to cancel the booking on 08th July .So your accusation of us being a Fraud is baseless as E tickets was sent and your tickets are all Good to travel.
2. As a Travel company we are bound to cancellation/Change policy of airlines .Email was sent to you on 08th Jul to read cancellation policies for the ticket which you have purchased.
3. As per your conversation with one of our supervisor on Jul 08th. You have been advised that your tickets are good for E Credit with the airlines which you can use for next 2 years.

We intend to get your queries/dissatisfaction resolved. Hence we request you to reply to contact our customer support line or write to them at Support@roamingmood.com anytime.

Regards,
Roamingmood

5つ星のうち5の評価

TOM :

TOM was extremely helpful in that once I made my reservation for one price and then the price doubled, he was able to work with me diligently until the price was only $35 more than expected. He was very professional, compassionate and thorough in making sure I was getting the best service possible. These days it is hard to find exceptional customer service that cares more about the client than trying to make a buck. Keep up the good work.

2022年7月2日
自発的なレビュー
5つ星のうち5の評価

Steve

Steve was very helpful. He provided a very efficient service. Consistently asked if I needed anything else and accommodated me. He helped me book two flights instead of one. I appreciate Steve for his tremendous work, I'll be calling again soon to book again!

2022年7月2日
自発的なレビュー
5つ星のうち5の評価

the booking of my ticket did not work

the booking of my ticket did not work. Tom was incredibly friendly and did everything in his power to help me find another cheap alternative on the day I needed it. He was very reassuring and gave me enough time to decide and didn't pressure me. so I could take care of it in peace. I felt in good hands!

2022年6月30日
自発的なレビュー
5つ星のうち1の評価

Purchased tickets and was told that the…

Purchased tickets and was told that the price was not available 2 hours later. I was then offered a 500% price increase option. Roamingmood.com has a very low trust score which indicates that there is a strong likelihood the website is a scam. Be very careful when using.

2022年6月30日
自発的なレビュー
Roamingmood ロゴ

Roamingmood からの回答

Dear Andrew,

Your experience is of utmost importance to us and we regret our experience wasn't seamless.

We have located your reservation details based on the information you provided and will be glad to assist you with your request. We intended to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and along with Voicemail we have sent an email as well to contact us .

We intend to get your queries/dissatisfaction resolved. Hence we request you to reply to contact our customer support line or write to them at Support@roamingmood.com anytime.

Regards,
Roamingmood

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