I contacted Arch insurance after placing my claim for a trip that was interrupted by weather condition in Hawaii by hurricane NOLO. Wasn’t sure if more information or documents were needed so I contac... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Arch Insurance asked us relevant questions in the claims process, used an online platform to make a claim for compensation, and processed our claim promptly. What more could we ask from an insurer of... もっと見る
She was extremely helpful and knowledgeable. She had my answer and solution within minutes. The wait to speak with a person was not that long, and I used the call back option, which also was great. D... もっと見る
企業が回答しました
I love Arch RoamRight! They covered me on a Viking Cruise when my travel partner passed away before the trip! The insurance is high coverage for a good price! Highly Recommend!
企業情報
Arch RoamRight について
当該企業による記述
Arch RoamRight is a provider of global travel insurance, including trip cancellation and emergency medical plans. Arch RoamRight’s domestic and international plans cover leisure and business travelers, vacation and adventure travelers, and students and group travelers.
Arch RoamRight plans are underwritten by Arch Insurance Company, an A+ rated, market-leading specialty insurer. Venture farther and travel smarter with RoamRight.
What is Travel Insurance?
- Reimburses some or all of your travel costs if your trip gets interrupted or cancelled,
- Pays for medical expenses that your primary insurance doesn't cover,
- Reimburses you for lost luggage,
- Helps you with problems you encounter while you travel,
- And much more.
Arch RoamRight Details
当該企業による記述
Money-Back Guarantee
At Arch RoamRight, customer service and satisfaction are of utmost importance to us. After all, our goal is to provide you with protection during your travels.
Your satisfaction is important. That’s why we offer a money-back guarantee*, which allows you to cancel your travel insurance plan within 14 days from your effective date of coverage** or before your scheduled departure date, whichever comes sooner.
Arch RoamRight will refund all of your premiums paid if you cancel coverage within the time specified, provided you have not already filed a claim under the travel insurance plan.
All cancellation requests must be submitted in writing. You can email your request to customerservice@roamright.com.
*Not available to residents of New York and Washington.
**Residents of Indiana have up to 30 days from the effective date of coverage.
連絡先
Executive Plaza IV, 11350 McCormick Road, Suite 102, 21031, Hunt Valley, 米国
- 1-800-699-3845
- customerservice@roamright.com
- www.roamright.com
4.8
優良
2424件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 81％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
all over the world with Arch Roam Right.for…
I have traveled all over the world for both work and vacation for 31 years. Since finding the Arch Roam Right insurance, I buy the coverage I prefer at a fair price.
Many other companies in this industry just try and sell you stuff that you dont need as a package. Arch Roam Right lets me select exactly what I want.
2026年3月29日
Arch RoamRight からの回答
Barry,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Such great customer care
Such great customer care. I had a unique situation and Lori-Ann sifted through my plans with ease/
2026年3月27日
自発的なレビュー
Arch RoamRight からの回答
Dana,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Arch RoamRight からの回答
Sandra,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Arch RoamRight からの回答
Carmine,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Very Helpful Employees
I had to call many times about my claim and every time the people who answered were both knowledgable and helpful.
2026年2月17日
自発的なレビュー
Arch RoamRight からの回答
Eugene,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Arch RoamRight からの回答
Dale,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
The conversation to get a quote went as…
The conversation to get a quote went as I would expect it to.
2026年3月23日
Arch RoamRight からの回答
Robert,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
I don’t like talking to a robot
2026年3月23日
Arch RoamRight からの回答
Hello,
Thank you for your feedback. We strive to provide multiple support options and understand that many customers prefer speaking directly with a representative. Our customer service team (real humans!) is available by phone Monday-Friday, 8:30am - 8:00pm at 800-699-3845, and would be happy to assist you.
Regards,
The Arch RoamRight Team
Very helpful
Very helpful, professional and friendly. Took care of my needs perfectly.
2026年3月19日
自発的なレビュー
Arch RoamRight からの回答
Carlos,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Didn’t need the coverage on my trip but…
Didn’t need the coverage on my trip but I was glad to have it if I did.
2026年3月18日
Arch RoamRight からの回答
Kimberly,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Helen has a professional demeanor
Helen has a professional demeanor, answered ALL my questions and provided efficient service.
2026年3月16日
自発的なレビュー
Arch RoamRight からの回答
Virginia,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
I have used Roam Right ever year for…
I have used Roam Right ever year for the lat 10 years, no claims, no ploblems, helpful and plesant staff.
2026年3月13日
Arch RoamRight からの回答
Donald,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Online Renewal Option?
Only thing that would have made it better is if I had the option to renew my policies online with the travel agent discount. But customer service rep was amazing and did make the phone call as easy as possible.
2026年3月12日
自発的なレビュー
Arch RoamRight からの回答
Anthony,
Thank you for your review. We appreciate your feedback.
Regards,
The Arch RoamRight Team
Arch RoamRight からの回答
Peter,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Helen answered all my questions and…
Helen answered all my questions and gave me all the options for my travel insurance purchase.
2026年3月11日
自発的なレビュー
Arch RoamRight からの回答
Anne,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Kaitland explained the Travel…
Kaitland explained the Travel Protection coverage very well and had such patience while explaining.
2026年3月10日
自発的なレビュー
Arch RoamRight からの回答
Roberta,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
I had to file a claim due to a medical…
I had to file a claim due to a medical cancellation and the process was surprisingly smooth and fast
2026年2月21日
自発的なレビュー
Arch RoamRight からの回答
Terrie,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Helen was a pleasure to work with
2026年3月9日
自発的なレビュー
Arch RoamRight からの回答
Curtis,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Great coverage for me as a travel…
Great coverage for me as a travel advisor and great service.
2026年3月9日
自発的なレビュー
Arch RoamRight からの回答
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Isabel made our last minute need…
Isabel made our last minute need painless and extremely easy. She turned an emergency into no problem at all!
2026年3月9日
自発的なレビュー
Arch RoamRight からの回答
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。