Arch RoamRight レビュー 2,265

TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Easy, quick, inexpensive travel insurance tailored to the individual needs of the travelers. An incredibly knowledgeable and helpful salesperson answered the call and I was done in under 10 minutes! T... もっと見る

5つ星のうち5の評価

On every occasion that I called Arch Solutions Insurance I was greeted by an accommodating and friendly agent. Not only was each rep helpful, but he/she took extra time to furnish me with "how to" in... もっと見る

企業が回答しました

5つ星のうち5の評価

I have traveled all over the world for both work and vacation for 31 years. Since finding the Arch Roam Right insurance, I buy the coverage I prefer at a fair price. Many other companies in this ind... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent value. Easy to sign up. We wish it was more clear as to which policies need to be purchased more than 7 days prior to trip start. Did not need to use the insurance, but peace of mind knowing... もっと見る

企業情報

  1. 旅行保険会社
  2. 旅行代理店

Arch RoamRight について

当該企業による記述

Arch RoamRight is a provider of global travel insurance, including trip cancellation and emergency medical plans. Arch RoamRight’s domestic and international plans cover leisure and business travelers, vacation and adventure travelers, and students and group travelers.

Arch RoamRight plans are underwritten by Arch Insurance Company, an A+ rated, market-leading specialty insurer. Venture farther and travel smarter with RoamRight.

What is Travel Insurance?

  • Reimburses some or all of your travel costs if your trip gets interrupted or cancelled,
  • Pays for medical expenses that your primary insurance doesn't cover,
  • Reimburses you for lost luggage,
  • Helps you with problems you encounter while you travel,
  • And much more.

Arch RoamRight Details

当該企業による記述

Money-Back Guarantee

At Arch RoamRight, customer service and satisfaction are of utmost importance to us. After all, our goal is to provide you with protection during your travels.

Your satisfaction is important. That’s why we offer a money-back guarantee*, which allows you to cancel your travel insurance plan within 14 days from your effective date of coverage** or before your scheduled departure date, whichever comes sooner. Arch RoamRight will refund all of your premiums paid if you cancel coverage within the time specified, provided you have not already filed a claim under the travel insurance plan. All cancellation requests must be submitted in writing. You can email your request to customerservice@roamright.com. *Not available to residents of New York and Washington. **Residents of Indiana have up to 30 days from the effective date of coverage.

連絡先

4.8

優良

TrustScore 5段階評価の5

2265件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 92%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great coverage for me as a travel…

Great coverage for me as a travel advisor and great service.

2026年3月9日
自発的なレビュー
Arch RoamRight ロゴ

Arch RoamRight からの回答

Hello,

Thank you for your review.

We're glad you were satisfied with our services. We look forward to protecting your next trip!

Regards,
The Arch RoamRight Team

5つ星のうち5の評価

Isabel made our last minute need…

Isabel made our last minute need painless and extremely easy. She turned an emergency into no problem at all!

2026年3月9日
自発的なレビュー
Arch RoamRight ロゴ

Arch RoamRight からの回答

Hello,

Thank you for your review.

We're glad you were satisfied with our services. We look forward to protecting your next trip!

Regards,
The Arch RoamRight Team

5つ星のうち5の評価

I'm just glad we didn't need to use it

I'm just glad we didn't need to use it. I'm glad we got home before all this in Iran. I feel sorry for the people stuck in the Middle East.

2026年3月7日
Arch RoamRight ロゴ

Arch RoamRight からの回答

Arthur,

Thank you for your review.

We're glad you were satisfied with our services. We look forward to protecting your next trip!

Regards,
The Arch RoamRight Team

5つ星のうち5の評価

Excellent Customer Service!

Clear complete information with a very nice rep! Quickly accomplished.

2026年3月2日
自発的なレビュー
Arch RoamRight ロゴ

Arch RoamRight からの回答

Dennis,

Thank you for your review.

We're glad you were satisfied with our services. We look forward to protecting your next trip!

Regards,
The Arch RoamRight Team

5つ星のうち5の評価

Helen is a great agent.

I spoke to Helen this morning 3/5/26. She was great! She totally understood my question and was very helpful. She even sent me a policy to consider.
I will try to talk to Helen every time I call you.
Thank you, Helen!
Margaret

2026年3月5日
Arch RoamRight ロゴ

Arch RoamRight からの回答

Margaret,

Thank you for your review.

We're glad you were satisfied with our services. We look forward to protecting your next trip!

Regards,
The Arch RoamRight Team

5つ星のうち5の評価

Value!

I have used roamright for peace of mind for years, needed it after a family death once and the experience has always been good.

2026年3月3日
Arch RoamRight ロゴ

Arch RoamRight からの回答

Geert,

Thank you for your review.

We're glad you were satisfied with our services. We look forward to protecting your next trip!

Regards,
The Arch RoamRight Team

5つ星のうち5の評価

Lorie was very professional

Lorie was very professional, friendly, and knowledgeable. My interaction with her was excellent.

2026年3月2日
自発的なレビュー
Arch RoamRight ロゴ

Arch RoamRight からの回答

Tom,

Thank you for your review.

We're glad you were satisfied with our services. We look forward to protecting your next trip!

Regards,
The Arch RoamRight Team

5つ星のうち5の評価

I am really impressed how efficient…

I am really impressed how efficient Arch insurance was! After I filed the claim, I got an email within an hour. They were keeping me informed every step of the way. Within two weeks my claim was approved. I am very grateful. Have been buying Arch insurance for every trip through Gate 1. Now I know that was the right choice. Thank you!

2026年2月16日
自発的なレビュー
Arch RoamRight ロゴ

Arch RoamRight からの回答

Polina,

Thank you for your review.

We're glad you were satisfied with our services. We look forward to protecting your next trip!

Regards,
The Arch RoamRight Team

5つ星のうち5の評価

Saved by Arch

At a time when everything was going wrong with my health and had to cancel what would have been an exciting trip it was a relief that I could get some of my hard earned money back with the help of Arch.

2026年2月9日
自発的なレビュー
Arch RoamRight ロゴ

Arch RoamRight からの回答

Luningning,

Thank you for your review.

We're glad you were satisfied with our services. We look forward to protecting your next trip!

Regards,
The Arch RoamRight Team

5つ星のうち5の評価

Helen took the time to explain a couple…

Helen took the time to explain a couple of different features and provide me with enough information so that I could appropriately make sure my trip was covered. Very professional. Very helpful.

2026年2月27日
Arch RoamRight ロゴ

Arch RoamRight からの回答

Elizabeth,

Thank you for your review.

We're glad you were satisfied with our services. We look forward to protecting your next trip!

Regards,
The Arch RoamRight Team

5つ星のうち5の評価

Isabel was very knowledgeable and…

Isabel was very knowledgeable and patient

2026年2月27日
自発的なレビュー
Arch RoamRight ロゴ

Arch RoamRight からの回答

Chuenmin,

Thank you for your review.

We're glad you were satisfied with our services. We look forward to protecting your next trip!

Regards,
The Arch RoamRight Team

5つ星のうち5の評価

A very nice and helpful representative

A very nice and helpful representative. Very pleasant voice and manners.

2026年2月27日
Arch RoamRight ロゴ

Arch RoamRight からの回答

Beata,

Thank you for your review.

We're glad you were satisfied with our services. We look forward to protecting your next trip!

Regards,
The Arch RoamRight Team

5つ星のうち1の評価

They advertise they are BBB accredited…

They advertise they are BBB accredited but they are not. When you buy it, that's when they say they start coverage even though your trip is 6 months away, so they don't have to refund the insurance if you don't go.

Their reply says that they are BBB members, but again, they are not. The company of Arch is a BBB member,, but NOT Arch RoamRight. Go to the BBB site to check. That site is BBB in Maryland, where they are registered.

2026年2月25日
自発的なレビュー
Arch RoamRight ロゴ

Arch RoamRight からの回答

L.,

Thank you for reaching out to us.

As explained in the Description of Coverage you received when you purchased your policy in April 2025, the premium for the policy is non-refundable 14 days after payment for the policy.

In regards to our BBB accreditation, please see this link to view our A+ rating: https://www.bbb.org/us/mo/kansas-city/profile/travel-insurance/arch-insurance-company-0714-99127725#sealclick

If you have any further questions, you can contact us at 866-889-7409.

Regards,
The Arch RoamRight Team

5つ星のうち5の評価

Isabel is great!

Isabel is knowledgeable, helpful, patientand charming.

2026年2月25日
自発的なレビュー
Arch RoamRight ロゴ

Arch RoamRight からの回答

Grandma,

Thank you for your review.

We're glad you were satisfied with our services. We look forward to protecting your next trip!

Regards,
The Arch RoamRight Team

5つ星のうち5の評価

Isabel's efficiency in making sure nothing was missed when I purchased my Pro Plus Travel Insurance.

Very courteous, very efficient in making sure all the details were covered. She called right back to make sure of my departure date because I allowed one day before my flight date. I was very impressed with the way she handled my purchase call.

2026年2月25日
自発的なレビュー
Arch RoamRight ロゴ

Arch RoamRight からの回答

Erlinda,

Thank you for your review.

We're glad you were satisfied with our services. We look forward to protecting your next trip!

Regards,
The Arch RoamRight Team

5つ星のうち5の評価

Very helpful and kind

Very helpful and kind. Will use and recommend roamright again.

2026年2月24日
Arch RoamRight ロゴ

Arch RoamRight からの回答

Sarah,

Thank you for your review.

We're glad you were satisfied with our services. We look forward to protecting your next trip!

Regards,
The Arch RoamRight Team

5つ星のうち5の評価

Lori was knowledgeable

Lori was knowledgeable, professional, and dealt with my issue promptly. First call resolution is always the best.

2026年2月24日
自発的なレビュー
Arch RoamRight ロゴ

Arch RoamRight からの回答

David,

Thank you for your review.

We're glad you were satisfied with our services. We look forward to protecting your next trip!

Regards,
The Arch RoamRight Team

5つ星のうち5の評価

Individual seemed concerned and willing…

Individual seemed concerned and willing to help

2026年2月19日
自発的なレビュー
Arch RoamRight ロゴ

Arch RoamRight からの回答

Joy,

Thank you for your review.

We're glad you were satisfied with our services. We look forward to protecting your next trip!

Regards,
The Arch RoamRight Team

5つ星のうち5の評価

The people I spoke with

The people I spoke with , especially Anne, were all helpful and answered all my questions in a prompt manner.

2025年12月18日
自発的なレビュー
Arch RoamRight ロゴ

Arch RoamRight からの回答

Jim,

Thank you for your review.

We're glad you were satisfied with our services. We look forward to protecting your next trip!

Regards,
The Arch RoamRight Team

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