Robert Luff & Co ロゎ
りェブサむトにアクセス

Robert Luff & Co  レビュヌ 

24
•
TrustScore 5段階評䟡の3.5

3.3

䞍動産業者
レビュヌを曞くりェブサむトにアクセス
レビュヌを曞く

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Heb helped make our house selling experience a million times smoother than it could have been. We were so grateful to have an attentive, kind and thoughtful person working on our behalf. He even helpe... もっず芋る

5぀星のうち1の評䟡

absolutely shocking agents. tried to view a property and was told I would get a call back twice from the agents dealing. didn't happen! chased twice and told agents out of office or busy. then get tol... もっず芋る

5぀星のうち5の評䟡

Estate agents are, generally, not the most popular people. So when you find a good one, it’s a helpful bonus. Phil Bennett -- “Big Phil” — of Robert Luff and Co, has done a superb job in sec... もっず芋る

䌁業が回答したした

5぀星のうち2の評䟡

Personally wish I had avoided...awful communications from them and make sure you read any contract FULLY as they certainly don't tell you everything you will be signing but certainly will hold you to... もっず芋る

䌁業情報

  1. 䞍動産業者
  2. 䞍動産管理䌚瀟
  3. 䞍動産業
  4. 䞍動産賃貞゚ヌゞェンシヌ

圓該䌁業による蚘述

Nobody knows the local market like us! We have been helping people move for decades and with the help of experience and tech we know exactly how the market is performing, town by town, street by street. We have a partner in every office and staff who are from the area and love to help people get moved. With branches located in Goring, Tarring, Worthing, Lancing and Hove.

連絡先

3.3

たあたあ

TrustScore 5段階評䟡の3.5

24件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌの 25に回答しおいたす

通垞1週間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.3

すべおのレビュヌ

(24)

過去12か月のレビュヌ数: 8件

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Immensely grateful for the service


Immensely grateful for the service provided by Robert Luff in purchasing my home at a very difficult time for me. They were professional, ever patient and extremely knowledgeable. I particularly would like to recommend Jayne, Henry and Max for their utmost dedication and commitment in the process. Very impressive!

2024幎2月10日
自発的なレビュヌ
Robert Luff & Co ロゎ

Robert Luff & Co からの回答

Thank you for taking the time to leave us your positive feedback.

We’re so pleased to hear that, even during a difficult time, you felt supported throughout your home-buying journey. The team will be delighted to know their dedication made such a positive impact – they’re a fantastic team and will really appreciate the recognition.

Wishing you all the best in your new home, and thank you again for choosing Robert Luff & Co.

5぀星のうち1の評䟡

Not very helpful at all

Not very helpful at all. Spoke to one of their mortgage advisors who said will email the forms I need to submit for them to review as we are interested in one of their properties, no email received. It’s been 5 days now. No callback whatsoever.

2024幎1月27日
自発的なレビュヌ
Robert Luff & Co ロゎ

Robert Luff & Co からの回答

Thank you for taking the time to leave us a review, and we’re really sorry to hear about your recent experience.

This is certainly not the level of service we aim to provide, and we completely understand how frustrating it must be to feel ignored – especially when you're trying to move forward with a property you're interested in.

Thank you again for your feedback – it helps us improve, your comments have been taken on board and will be passed onto our Management Team.

5぀星のうち3の評䟡

Great service, poor communication

Managed to get a viewing the same day I called which was great. I was told I'd be sent an application form but didn't receive one. After calling back the next day to chase the missing forms, I was told specific representatives allocated to the property would call me back. After no response for 2 hrs I called back where I was told I only get a form if the LL agrees to my req for application. I will update my review as I go through this process but so far the communication hasn't been great.

2023幎3月14日
自発的なレビュヌ
Robert Luff & Co ロゎ

Robert Luff & Co からの回答

Thank you for taking the time to leave us a review, and we really appreciate your honest feedback.

We’re glad to hear we were able to arrange a same-day viewing for you, but we're sorry the communication afterwards didn’t meet your expectations. We completely understand how frustrating it can be when you're left waiting for updates, and we apologise for any confusion around the application process.

Our team aims to provide clear and timely communication at every stage, and your comments will certainly be shared internally so we can continue to improve.

If there’s anything we can do to assist you further, please don’t hesitate to contact us directly — we’re here to help and hope to turn your experience into a more positive one moving forward.

5぀星のうち1の評䟡

Useless

Useless! Tried several calls over 2 days to arrange viewings on 3 properties after complaining we were given 1 viewing only to be called back later and told it was under offer. Also 3 months ago my daughter called them for a rental property 5 times and never received a call back

2022幎5月25日
自発的なレビュヌ
Robert Luff & Co ロゎ

Robert Luff & Co からの回答

Thank you for taking the time to share your feedback, and we’re very sorry to hear about your experience — it’s certainly not the level of service we aim to provide.

We completely understand how frustrating it must have been to struggle to arrange viewings and to feel that your enquiries weren’t followed up properly. We also sincerely apologise for the inconvenience caused to your daughter regarding the rental property — no one should have to chase multiple times for a response.

Please be assured your comments have been passed on to the relevant team managers so we can review what went wrong and ensure this doesn’t happen again.

Thank you again for your honest feedback.

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

䌁業は、自動招埅を介しおレビュヌを䟝頌するこずができたす。この方法で埗られたレビュヌは、本物の経隓に基づいたものであり、確認枈みのラベルが付䞎されたす。

他の皮類のレビュヌに぀いおの詳现はこちらをご䞀読ください。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報