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Robertsons Solicitors レビュー 

831
TrustScore 5段階評価の4.5

4.7

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5つ星のうち5の評価

Natalie keeps you informed at all times. Nothing is too much trouble for her or Andrew. Always recommend this solicitors to friends and family. Have had many dealings with this Solicitors over the ye... もっと見る

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5つ星のうち5の評価

Robertsons were recommended by a family member and we were not disappointed. My husband and myself were doing our Wills and Lasting Powers of Attorney in what was a very important yet complicated pro... もっと見る

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5つ星のうち5の評価

Bought my first property with Robertsons and cannot recommend Rhianne and her team enough. Rhianne always replied straight away, very attentive, professional and the process was smooth and flawless as... もっと見る

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5つ星のうち5の評価

Rhys Palmer and his team provided us with excellent advice related to a school admissions appeal. He prepared a detailed and precise submission to the local council on our behalf, which was extremely... もっと見る

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企業情報

  1. 法律サービス
  2. 離婚専門弁護士
  3. 雇用専門弁護士
  4. 家族法専門弁護士
  5. 法律事務所
  6. 不動産専門弁護士

Robertsons Solicitors について

当該企業による記述

Robertsons Solicitors is a leading firm with offices in Cardiff, Bristol, Barry, Swansea and Newport, providing clear, practical legal advice with a service that’s genuinely friendly, approachable and professional. We understand that choosing a solicitor can feel daunting, so we focus on making the process straightforward from the very first conversation—keeping you informed, explaining your options in plain English, and responding promptly when you need us.

We offer a broad range of legal services to support individuals and businesses, including family law, property, education, litigation, employment, and commercial property. Whether you need support during a sensitive family matter, help with a property transaction, representation in a dispute, or guidance on employment and business issues, you can expect careful attention to detail and a team committed to achieving the best possible outcome.

Our standards are backed by recognised accreditations. In family law, we hold Resolution membership and two Law Society Family Law Accreditations, reflecting our commitment to best practice and high-quality client care. For conveyancing, we hold the Law Society CQS accreditation. We’re also proud to have received two awards for best family law department, recognising the strength of our expertise and service.

Robertsons Solicitors has maintained the Lexcel Standard of Excellence since 2007, making us one of the longest-standing firms to hold this standard. If you’re looking for established solicitors known for excellent client service and trusted expertise, contact Robertsons Solicitors—our Trustpilot reviews speak for themselves.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

831件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.7

すべてのレビュー

(831)

過去12か月のレビュー数: 66

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5つ星のうち5の評価

Outstanding service

Robertsons Solicitors helped me with a name change, and their service was outstanding. Chris was especially helpful—easy to talk to, understanding of my complex situation, and always available when I needed him. The whole process was smooth and stress-free. I highly recommend Robertsons Solicitors and will definitely use them again!

2024年8月7日
自発的なレビュー
Robertsons Solicitors ロゴ

Robertsons Solicitors からの回答

Thank you for your wonderful feedback! We're delighted to hear that Chris and our team provided you with outstanding service for your name change. Appreciate your kind words :)

5つ星のうち5の評価

I would recommend this company to…

I would recommend this company to everyone as the Andrew,Anne Marie and Matthew handled the claim very efficiently and were an absolute pleasure to work with

2024年5月14日
自発的なレビュー
Robertsons Solicitors ロゴ

Robertsons Solicitors からの回答

Hi Lee, we appreciate your kind words! Thank you

5つ星のうち5の評価

Very Professional and efficient

I have been using Robertsons for many years for all my legal affairs primarily with Ian Luxton, who recently retired. However my recent house sale was handled by Nathalie Wride supported by Jemma Farmer and saw again excellent professionalism and communication from both with everything going through smoothly and timely. Once again a very happy customer.

2024年8月2日
自発的なレビュー
Robertsons Solicitors ロゴ

Robertsons Solicitors からの回答

Hi Stephen, thank you for your heartfelt review and for choosing Robertsons for so many years! We’re thrilled to hear that Natalie and Jemma upheld the professional standards set by Ian Luxton. It’s wonderful to know that your recent house sale went smoothly and timely. We truly value your loyalty and look forward to assisting you with any future needs.

5つ星のうち5の評価

I felt fully supported throughout my…

I felt fully supported throughout my Transfer of Equity - Kimberley went above and beyond to make sure everything went smoothly. I was kept up-to-date with clear communication throughout the whole process.

2024年7月31日
自発的なレビュー
Robertsons Solicitors ロゴ

Robertsons Solicitors からの回答

Thank you for your wonderful review! We’re glad to hear that Kimberley went above and beyond to ensure a smooth Transfer of Equity. Keeping you well-informed is our priority, and we’re pleased you felt supported throughout the process.

5つ星のうち5の評価

Excellent service

Excellent service with a very smooth and pleasant sale of my property.

2024年8月1日
自発的なレビュー
Robertsons Solicitors ロゴ

Robertsons Solicitors からの回答

Thank you for your review! We’re delighted to hear that your property sale went well. All the best.

5つ星のうち5の評価

We wouldn’t hesitate to recommend them.

We were very grateful for the help and support given to us by Andrew Collingbourne, Matthew Stevens and Anne-Marie Adams throughout our claim.
They showed us compassion, knowledge and professionalism during the process and kept us well informed at every stage. We wouldn’t hesitate to recommend them.

2024年5月7日
自発的なレビュー
Robertsons Solicitors ロゴ

Robertsons Solicitors からの回答

Hi Jayne, thank you for your kind words! We’re thrilled to hear that Andrew, Matthew and Anne-Marie provided such compassionate and professional support throughout your claim. Your recommendation means a lot to us.

5つ星のうち5の評価

Fantastic Solicitors

Exceptional solicitors (Ashling Williams, Laurie Andrews, and William Baird in particular) provided stellar legal advice and kept us up to date on the progress of our case. Would recommend for to anyone facing legal difficulties regarding housing.

2024年7月22日
自発的なレビュー
Robertsons Solicitors ロゴ

Robertsons Solicitors からの回答

Hi Iwan, thanks for the wonderful words about our litigation department. Glad all went well.

5つ星のうち5の評価

Super helpful

Gemma, Jemma and Andrew were so helpful. They made what could have complicated stress free. They were always ready to explain things and help to negotiate any problems.
Thank you Team Robertson for all your help.

2024年7月22日
自発的なレビュー
Robertsons Solicitors ロゴ

Robertsons Solicitors からの回答

Hi Debbie, another great review for the Barry office. We’re so glad they helped reduce the stress levels! Thanks so much.

5つ星のうち5の評価

Professional and friendly

I was very impressed with all members of staff I dealt with at their Cardiff base. They were professional, knowledgeable and friendly. Highly recommended!

2024年7月19日
自発的なレビュー
Robertsons Solicitors ロゴ

Robertsons Solicitors からの回答

Hi Mr Stead, those are some great words to describe the team :) Thanks for the review and recommendation.

5つ星のうち5の評価

I would like to thank Andrew…

I would like to thank Andrew collingbourne and staff for doing an amazing job regarding my late father injury claim. professional reliant and caring and always letting us no what was going on .I would recommend Robertsons solicitors you no it makes sence..

2024年7月18日
自発的なレビュー
Robertsons Solicitors ロゴ

Robertsons Solicitors からの回答

Hi David, it's great to read that Andrew and the team did such an amazing job. Thanks for the review.

5つ星のうち5の評価

Probate & sale of Property

I want to thank Robertson's team at barry office for their brilliant work sorting out Probate and the sale of my mum's apartment following her passing. They took all the stress away from me, kept me informed, and dealt with all the queries behind the scenes....as ever Robertsons deliver....

2024年7月5日
自発的なレビュー
Robertsons Solicitors ロゴ

Robertsons Solicitors からの回答

Hi Julie, thanks very much for leaving a review. We are glad everything went well with the tansactions.

5つ星のうち4の評価

Straight forward process, a little more communication would have been appreciated

The process of selling my property was painless and was completed in the estimated time provided at the start of the process by Becky and Kim. They worked very promptly and the Robertsons document/payment portal is efficient and easy to use.

My only feedback would be that at times, emails came in with little to no context, particularly when requesting additional funds. This was my first experience selling a property, so although things might have been obvious on their side, I did not know what additional 100s of pounds was being requested for, as no information followed the requests.

2024年7月12日
自発的なレビュー
Robertsons Solicitors ロゴ

Robertsons Solicitors からの回答

Hi Laura, thanks so much for the review. Feeback is always appreciated and something we will look at. All the best.

5つ星のうち5の評価

Incredibly supportive

Natalie has been incredibly helpful and informative with my purchase. She has also been very responsive to any emails or issues that needed to be addressed. I have felt very at ease considering this process was new to me!

2024年7月12日
自発的なレビュー
Robertsons Solicitors ロゴ

Robertsons Solicitors からの回答

Hi Izzy. Natalie is alway so supportive to her clients, so thank you for highlighting this in the review. All the best in your new home :)

5つ星のうち1の評価

Residential Conveyancing ... Poor Client Experience

My house sale/purchase was successfully completed by Robertsons. My experience as a residential conveyancing client with Robertsons was unfortunately poor. These were the problems:

1. Lack of Explanation: the process was not well explained, initially or throughout. I felt disempowered through the process.

2. Poor Communication: questions were unanswered and responses were slow. I was generally not kept in the loop or updated;

3. Disorganisation: I felt on several occasions that my case was not being proactively managed. Staff did not seem to have a handle on the detail.

4. Lack of Priority: although my main case handler, Becky, was a nice person, I had the feeling that she was managing too many cases and needing to chase the firm was stressful.

Contracts were exchanged and completed, but it was a stressful client experience, during which I felt disempowered and out of the loop.

I did raise some concerns towards the end of the process about wanting more communication and I felt the response was argumentative.

I will not personally be instructing Robertsons again.

2024年7月11日
自発的なレビュー
Robertsons Solicitors ロゴ

Robertsons Solicitors からの回答

Hi Josh, thank you for a detailed review. Although disappointing to read, it does assist in us looking at the service provided.

As you can see from our other reviews, we pride ourselves on our excellent communication and service. Something has gone slightly wrong here.

We have fully looked into the file and spoken to the team.
There are some elements of your feedback that we don't necessairly agree with. We think 1-star is a little harsh and would say 3-star is more reflective of the file, but we are not going to split hairs! On other points, we have taken this on board and will change systems.

We hope you have settled well into your new property. All the best.

5つ星のうち5の評価

Used the services of Robertsons…

Used the services of Robertsons recently and was very pleased with the help that they gave me and with the outcome..! highly recommended.

2024年7月10日
自発的なレビュー
Robertsons Solicitors ロゴ

Robertsons Solicitors からの回答

Hi Mark, thanks for the review and the recommendation. Sounds as though all went well with your case.

5つ星のうち5の評価

Excellent service

I want to express my appreciation to the Personal Injury team of Andrew Collingbourne, Matthew Stevens and Anne- Marie Adams following on from their assistance in dealing with my injury claim .



I suffered life changing injuries in a Road Traffic Collision in 2020 and initially instructed other Solicitors but transferred instructions to Robertsons in 2023 . From the outset the team were dynamic and focused in resolving complex issues relating to the injuries I suffered , when they were unable to negotiate settlement with the Insurers on the other side , they commenced Court action and pursued the matter vigorously through the Courts .



Following on from the same , they engaged in lengthy settlement negotiations with the other side , throughout I felt confident in their negotiating skills to secure a result for me that was fair and factored in the pain and suffering I had endured and related losses .



My confidence in the team was vindicated with an excellent settlement that was negotiated on my behalf .



Throughout the team combined compassion with knowledge that proved a winning formula for me personally and I cannot thank them enough and wouldn’t hesitate to recommend them .

2024年7月2日
自発的なレビュー
Robertsons Solicitors ロゴ

Robertsons Solicitors からの回答

Hi Wendy, we’re so pleased that you received a great outcome. It seems the team dealt with your matter in their usual way - with dedication and always working towards the best result for the client. Thanks for the review and hope all goes well in the future.

5つ星のうち5の評価

Exceptional Support and Professionalism: Highly Recommend Robertsons Solicitors

I cannot recommend Robertsons solicitors enough, especially my solicitor Hannah Magee. She has been an absolute rock throughout my complex legal case since 2019. Despite numerous court hearings and a highly emotional time for my family, Hannah remained professional, supportive, and honest. The team at Robertsons showed genuine care and dedication, making me feel like more than just another client. I am incredibly grateful for their unwavering support and would not hesitate to trust them with any legal matter in the future. Thank you, Robertsons, for everything.

2024年6月25日
自発的なレビュー
Robertsons Solicitors ロゴ

Robertsons Solicitors からの回答

Hi Hannah, thank you for such a heartfelt review. Hannah and the family team are fantastic and we're so pleased that you have highlighted the excellent service that you received from them. All the best.

5つ星のうち4の評価

Good service provided

Good service provided by Becky in what was a stressful period of selling our property.

Will use Becky and Robertson Solicitors the next time we move.

2024年6月18日
自発的なレビュー
Robertsons Solicitors ロゴ

Robertsons Solicitors からの回答

Thank you very much for the review and for wanting to use us again in the future. We are glad all went well with the transaction.

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