Robust IT レビュー 

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2025年1月13日

Thank you for your glowing feedback! We’re delighted to hear that you consider Robust IT the best training provider for IT courses.

It’s fantastic to know you’ve found our tutors, training materials, and flexible funding options valuable. We strive to make quality IT education accessible and affordable for everyone, so your recognition means a lot to us.

We’re thrilled to be part of your journey in cyber security and look forward to supporting you every step of the way. Should you need any assistance or have further feedback, please don’t hesitate to get in touch.

Wishing you continued success in your studies and future endeavors!

Robust IT からの回答

2025年1月13日

Thank you for attending our cybersecurity webinar and for sharing your detailed feedback! We’re delighted to hear that you found the session informative, well-structured, and forward-thinking.

Our goal is to provide relevant and impactful content that addresses real-world challenges and equips attendees with insights into current trends and best practices. It’s fantastic to know you found value in the topics we covered, including emerging technologies and data security.

Your recommendation means a lot to us, and we’re excited to continue hosting webinars that help professionals stay ahead in the ever-evolving cybersecurity landscape.

If there’s any specific topic you’d like us to cover in the future, we’d love to hear your suggestions. Thank you again for your kind words and support!

Robust IT からの回答

2025年1月13日

Thank you for your wonderful feedback! We’re thrilled to hear that you had such a positive experience with our customer care and support team. Providing excellent service and comprehensive resources is at the heart of what we do.

It’s fantastic to know that our training materials helped you feel confident and prepared for your exams. Your recommendation means a great deal to us, and we’re honored to be a part of your career transition journey.

If there’s anything more we can do to assist you or enhance your experience, please don’t hesitate to get in touch. We’re here to support you every step of the way!

Robust IT からの回答

2024年11月19日

Thank you for your kind words! We're delighted to hear about your positive experience with the Robust IT team. Your feedback means a lot to us and motivates us to continue providing excellent service. Please don't hesitate to reach out if there's anything else we can do for you! 😊

Robust IT からの回答

2024年11月19日

Thank you for your kind words! We're delighted to hear about your positive experience with the Robust IT team. Your feedback means a lot to us and motivates us to continue providing excellent service. Please don't hesitate to reach out if there's anything else we can do for you! 😊

Robust IT からの回答

2024年10月23日

It's great to hear that you're actively pursuing your CompTIA certification and progressing through the Azure course, especially since it comes directly from Microsoft. I can understand the concern about how the Azure content aligns with the AZ-900 exam, which is a foundational certification. The focus on hands-on experience rather than just teaching exam questions is really important for your future job prospects.

As the support team mentioned, the AZ-900 is a multiple-choice exam, but the course aims to prepare you not only to pass the exam but also to use the skills in the real world. By doing labs and working with the technologies hands-on, you'll be better equipped to succeed in your first IT job, which goes beyond simply answering exam questions.

It's great to know that you're open to giving feedback to the trainer, as this is how we continuously improve our classroom teaching. Additionally, we can offer one-on-one classroom support if needed, along with free phone support to ensure you get the help you need. If you feel that more resources or materials would be beneficial, don't hesitate to reach out to us. We're here to support your success!

Good luck with your studies, and if you need further assistance or additional materials, feel free to ask!

Robust IT からの回答

2024年10月23日

Thank you for your kind review! We're glad to hear that you found the process helpful. If you need any further assistance or have additional questions as you continue, feel free to reach out. We're always here to support you!

Robust IT からの回答

2024年10月16日

Thank you so much for your kind words! We're thrilled to hear that Darren was able to support you through a challenging time and provide the tools you needed to succeed. At Robust IT, we're committed to helping our students every step of the way, and it's wonderful to know that Darren’s guidance gave you the reassurance and confidence you needed.

Best of luck with the rest of your course, and remember, we’re always here to help whenever you need us. Keep up the great work!

Best regards,
The Robust IT Team

Robust IT からの回答

2024年10月16日

Thank you so much for your wonderful feedback! We're delighted to hear that you found the webinar informative and engaging. Our goal is always to make complex topics accessible, and it's great to know that our presenter succeeded in doing just that. We appreciate your recommendation and look forward to welcoming you to more of our training sessions in the future!

Best regards,
The Robust IT Team

Robust IT からの回答

2024年10月16日

Thank you so much for taking the time to share your incredible journey with us! We are beyond thrilled to hear how our Cyber Security Bootcamp has shaped your career and that you've achieved such an impressive milestone as a Technical Lead. Your words mean a lot to us, and we're especially grateful for the shout-out to Jeremy and Darren – they’ll be so pleased to know their support made a lasting impact.

At Robust IT, we strive to provide our students with the skills, guidance, and continuous support they need to succeed, and it’s so rewarding to hear that this dedication is reflected in your success. We're proud to have been part of your career development and look forward to seeing where your tech journey takes you next!

Thank you again for recommending us, and we're always here if you need further assistance down the line.

Best regards,
The Robust IT Team

Robust IT からの回答

2024年9月25日

Thank you for your feedback! We're glad to hear that you found the course content and labs to be excellent. It's great to know that the practical aspects of the course were especially helpful for your learning experience. We totally agree that hands-on practice is key to understanding the concepts better. Your advice to request labs during training is spot on—practice makes all the difference!

Robust IT からの回答

2024年9月10日

Congratulations on completing your cybersecurity certification! 🎉 It’s fantastic to hear that you had such a positive experience with Robust IT and that the training materials were so well-structured and valuable. It sounds like the support from Sean and the team made a big difference in your journey, and your success is well-deserved! I'm sure this certification will open many doors for you in the cybersecurity field. Best of luck in all your future endeavors, and thanks for sharing your recommendation!

Robust IT からの回答

2024年9月10日

Thank you for your kind words! We’re glad to hear that you had a positive experience with our service. Gary Hodges and the entire team strive to provide timely, polite, and professional support, so it’s wonderful to know that we met your expectations. We appreciate your feedback and look forward to assisting you again in the future!

Robust IT からの回答

2024年9月6日

We’d like to thank you for your feedback, and we look forward to completing yesterday’s SC900 and Security Plus. Darren says you’ve been a delight to work with, and he looks forward to continuing to work with you. If you need anything, please feel free to contact us, and we’ll be happy to help.

Robust IT からの回答

2024年9月6日

Hello Steve,

We'd like to thank you for your review and for your continued enrolment in our training courses as your career has progressed. We also want to let you know how much we enjoy having you in our classrooms and seeing your development. Should you ever need anything, please don't hesitate to get in touch with us.

We look forward to seeing you again soon, and we promise not to put off milk in your coffee this time! Even though it was five years ago, we know you like to remind us of it.

Best regards,
Robust IT

Robust IT からの回答

2024年9月6日

Dear Stacy,
Thank you for your feedback, and I appreciate you removing Malcolm your review. I’d like to clarify a few points and address the concerns you raised.

First, I want to clarify that Malcolm is not the CEO of our company; he works in compliance. You have not interacted with CEO, despite your references to them. Our previous attempt to correct this factual mistake wasn’t intended to deflect responsibility but to provide accurate information.

Regarding your comment about free training resources like Microsoft’s e-learning portal, while it’s true that some content is available for free, these platforms don’t include everything we offer. Our programme includes access to official Labs, mock exams, classroom training, one-to-one sessions and five qualifications. These resources, official labs and exams, come with costs. We are not simply charging for free materials; we provide comprehensive training, which includes several components not freely available elsewhere including live training where you can speak to the trainer.

In terms of the issues you raised about mock exams, our support team did reach out to you to explain the content and pointed out that the questions were, in fact, correct. They also provided additional resources to help clarify any misunderstandings and even offered a one-to-one session with a trainer to review each question in detail. This offer still stands, and we have availability next week starting the 9th September 2024 with available slots if you wish to use this facility. We're committed to helping you fully understand the material and are here to support you.

I understand you didn’t find the one-to-one instruction helpful previously, as you felt the instructor was telling stories rather than focusing on technical details. Our teaching approach is designed to make complex topics more relatable by using everyday examples. This method has been effective for many students, as it helps them grasp the principles before diving into technical specifics. However, we appreciate that this may not work for everyone, and if this method isn’t right for you, we are more than happy to adapt our teaching style to better suit your preferences. We strive to accommodate different learning styles and are committed to doing so in your case.

Additionally, I kindly ask that you refrain from misrepresenting any communication with us to third parties, including the finance company. It’s important to accurately convey the agreements we've made, as misrepresentation can cause issues for both sides. We are fully prepared to work with you and address your concerns in good faith, but we need accurate communication to do so effectively.
You mentioned that you’ve completed the first module quickly but struggled to retain some of the material. Learning can be challenging, and we understand that everyone absorbs information differently. Just because there are difficulties doesn’t mean we should give up. We’re here to work with you to ensure you succeed, and we need your cooperation so we can tailor the experience to meet your needs.

Lastly, we want to be clear that we are not criticising you for wanting a different teaching style. We offer various training materials and are happy to accommodate your individual learning preferences. We’ve successfully worked with many students with different learning abilities, including those with dyslexia, and our staff and trainers are well-versed in providing support for a variety of learning needs. We understand that it may take some time to find the right approach, but we are confident that with your collaboration and cooperation, we can help you successfully complete the course and achieve your certifications.
We are committed to working with you and resolving this issue. Please reach out to Malcolm or our support team so we can discuss how to best move forward and ensure you receive the support you need to succeed.

Thank you for your time, and we hope to hear from you soon.

Robust IT からの回答

2024年9月6日

Dear Asma,

Thank you for taking the time to leave us a review. We truly appreciate your feedback and your continued support. It’s always a pleasure to have you with us, and we’re glad to have been part of your journey.

If you ever need anything, please don’t hesitate to reach out. We look forward to seeing you again soon.

Best regards,
Robust IT

Robust IT からの回答

2024年9月6日

Dear Tosin,

Thank you for sharing your progress with the Data Engineering and Analytics Bootcamp! We’re thrilled to hear that you’ve successfully completed the first part and are excited about the upcoming DP-203 module.

It’s great to know that you’ve already gained so much knowledge, and we’re confident the next module will be just as enriching for you. Should you need any support as you continue, don’t hesitate to get in touch.

Best of luck with the next steps, and we look forward to hearing more about your achievements!

Best regards,
Robust IT Team

Robust IT からの回答

2024年9月6日

Dear George,

Thank you so much for your fantastic review and for rating our service and training with five stars! We’re delighted to hear that you found the Data Engineering class comprehensive and practical, with plenty of hands-on lab work.

It’s wonderful to know that you’re feeling more confident and that the course has helped you appreciate the value data brings to businesses. We truly appreciate your recommendation and are thrilled that the bootcamp has made a positive impact on your learning journey.

If you need any further support or have questions as you continue in your career, please don’t hesitate to get in touch.

Best regards,
Robust IT Team