Robust IT レビュー 531

Sean’s intro call was really helpful. I got to ask the questions I had and get the answers I needed really quickly- very efficient, thank you!

The company has a highly efficient team in place that is always available to resolve customer query effectively, timely and satisfactorily.

in my dealings with robust it at the beginning of courses i have found all the staff to be particularly helpful, i will give 5*'s to Lee Barnett who i signed up with, Jack H who has been very helpful at getting mocks and exams booked and Sean Cooper who has given support when required.

I would like to express my sincere appreciation to the team at RobustIT for their support.
Over the past two years, I have been enrolled in their cybersecurity programme while balancing work and academic commitments. Throughout this time, I have found the team to be professional, understanding, and genuinely supportive.
I would especially like to thank Jack H for taking the time to assist me and ensure I could continue progressing in my cybersecurity journey.
I am truly grateful for the support and guidance provided. Thank you once again.

Sean C was very lovely to speak to, took me through everything step by step and answered every question I had.

I attended the one week online CEH course led by Admire and I really enjoyed it. It was quite informative and insightful. Admire took the time to explain key topics and background to development of some of the Information Security Laws and Standards.
The quiz on the KAHOOT platform was quite engaging.
Thank you

With a background in science and no experience in I.T whatsoever Robust IT were great in informing me of which courses they provided to go into an I.T career. I spoke with Simon over the phone and we discussed the AI engineering course which helps you pivot into careers such as data analysis, data engineering etc.
It was well worth attending their online live webinars where you could listen in and ask any questions about the courses and career paths. Enrollment is simple and everything is explained thoroughly. I can’t wait to get started on the course!

Helpful material and available whenever assistance needed

Highly recommend Robust IT! Their support and delivery of content is second to none.

Great . A very good insight into the fundamentals of cybersecurity modules by Sean. Thorough and brief introduction.

I'm ejoying the learning and the mocks are great, but 6 working day wait for a exam voucher is not helpful as at this point you are ready for the exam.

I brought my own exam voucher for last microsoft exam so that I took the exam and scheduled my study towards this, this isn't really feasibe once I get to the more expensive exams coming up.

I’ve just joined Robust IT and all the people I have spoken to have been very supportive and reassuring.

I strongly regret signing up.

What was presented during the sales process sounded like high-quality, structured IT training with proper support. What I actually received access to was extremely poor-quality, AI-narrated slideshow content that felt generic and basic. It did not resemble what I was told I would be receiving and was absolutely not worth the price being charged.

When I accessed the website linked to the “training” portal, my browser issued a warning advising me to avoid the site entirely due to scam-related risk. That was deeply concerning and immediately undermined my confidence.

I exercised my right to withdraw within the 14-day cooling-off period under my finance agreement. After doing so, I was told my cancellation would not be processed unless I paid £240 described as an “administration fee.” They informed me that without paying this fee, my cancellation would not be valid and they would not inform the finance partner to cancel it.

In my view, attempting to make cancellation conditional on paying an additional fee after exercising a statutory cooling-off right is unacceptable.

The quality did not match what was promised, and the way my cancellation was handled only reinforced my concerns. I would strongly recommend not engaging with this company on any level under any circumstances.

Despite their claims in their Trustpilot reply, I have been in regular contact with them by email. I explicitly informed them not to call me, as I did not want to be spammed by calls, yet I received multiple telephone calls over several days.

They claim the "content was accessed," I watched maybe five minutes of an AI-narrated slideshow before receiving a warning form my browser to avoid the site under any circumstances due to scam related risk, They claim that because i "aCceSSeD tHe ConTeNt" I am required to pay a £240 administration fee to cancel. The initial email I received after my cancellation request claimed the fee was due because the course is “downloadable content” and that I had "accessed it." I did not download anything — they simply linked me to a website. Later, they claimed the fee was due because I logged in to the service and refused to contact the finance partner to cancel unless it was paid. Everyone would agree this is ridiculous.

I reiterate: do not under any circumstances engage with this company.

Sean C so far very helpful 👏 I have just begun and feel confident with the information provided!

Good team and very helpful

I came across an ad for the course on instagram and was a little bit unsure of what it entailed, the fantastic Emily called me and made everything understandable and let you know the different pathways the courses could lead to, she is a credit to the company and I went from being unsure about the course to definitely wanting to book.

The experience stood out because of the excellent support and clear communication throughout. The guidance I received made the process easy to understand and gave me real confidence moving forward and very understanding of my situation.

My first day of officially starts the course. The initial process starts with Jack was a fast turn around on everything they want from me and the update feedback on what else I need to do. There was no messing around, no time wasted from Jack. He had a good subject knowledge of the procedures I have to follow to claim my ELCAS been a recent retired soldier. It was a quick turn around. I had to apply for some additional finance, the first one was rejected, but he reassured me for another one and again the process was quick, no hanging around. To me that is a very good indication that Robust IT is a professional company. You know they says, " the first impressions is how you can determine what kind of person or group you dealing with. Jack took me through everything from the initial stage, email after email and then phone calls, text messages, Watts App. It's just gave me that reassurance. The follow up call from Sean just harmonise everything. Sean was calm professional and reassurance explained in detail the help that is available 24/7 from helpline contact detail, email address etc. Im looking forwardto this journey and keen to get it done sooner. I trust that when the journey starts every help I need will be supported.

they are able to see your needs and give you the training you need for the right job and real world experience thank you Darren