Rollero レビュー 55

Rollero からの回答

6日前

Hallo EmreJR,
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vielen Dank für dein Feedback. Es tut uns leid zu hören, dass du mit dem Ergebnis deiner Auszahlung unzufrieden bist. Wir verstehen, wie frustrierend diese Situation für dich sein kann.
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Bitte beachte folgenden Auszug aus unseren Allgemeinen Geschäftsbedingungen:
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„1.8. Das maximale Auszahlungslimit für einen Bonus ohne Einzahlung, einschließlich Freispielen ohne Einzahlung, beträgt 50 € (50 EUR, 50 USD, 75 CAD, 75 AUD, 75 NZD, 500 NOK, 4000 RUB, 1000 ZAR, 0,00120000 BTC, 0,030000000 ETH, 0,90000000 LTC, 0,25000000 BCH, 750,00000000 DOG, 50,00000000 USDT, 125,000000 XRP, 0,20000000 BNB, 200,000000 ADA, 700,000000 TRX). Diese Beschränkung des maximalen Gewinns gilt auch nach Erfüllung der Umsatzbedingungen. Der Höchstbetrag, den Sie jemals von Guthaben im Zusammenhang mit einem Bonus ohne Einzahlung abheben können, beträgt 50 €. Für treue Spieler können Ausnahmen gemacht werden; in solchen Fällen kann der maximale Gewinnbetrag erhöht werden. Um eine Auszahlung zu beantragen, müssen Sie Ihr Konto vollständig verifizieren und eine Mindesteinzahlung vornehmen.“
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Wenn Sie möchten, dass wir Ihren Fall weiter prüfen, kontaktieren Sie uns bitte unter Support@rollero.com. Wir helfen Ihnen gerne weiter.
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Mit freundlichen Grüßen,
das Rollero-Team

Rollero からの回答

6日前

Hey Djabba San,
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Thank you for sharing your feedback, and we’re sorry to hear that your experience wasn’t as enjoyable as you had hoped. We understand how frustrating losing streaks can feel, especially when you’re looking to have some fun while playing.
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Please keep in mind that all our games are based on chance, and outcomes are completely random. This means that both wins and losses are part of the experience, and every player will naturally go through ups and downs over time.
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If you would like us to look into anything further or if you have any questions about your gameplay or bonuses, please feel free to contact our support team via email at Support@rollero.com and we’ll be happy to assist you.
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Best regards,
The Rollero Team

Rollero からの回答

6日前

Hey La Virgo Virgos,
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Thank you for sharing your feedback, and we’re sorry to hear about the difficulties you experienced with your deposit. We understand how concerning it must have been when your bank flagged the transaction.
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We would like to clarify that we have many players every day who successfully deposit and withdraw without any issues. However, if something goes wrong in a specific case, we always encourage you to contact our support team so we can investigate further. Our finance team can take a closer look at your situation and assist you as best as possible.
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Please don’t hesitate to reach out to us at Support@rollero.com, and we’ll be happy to help you further.
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Best regards,
The Rollero Team

Rollero からの回答

6日前

Hey Hemi Arono,
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Thank you for sharing your experience! We’re really glad to hear that everything has been clear and easy to navigate from the start, especially when it comes to finding games, promotions, and understanding the wagering policy.
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It’s great to know this level of transparency has made your experience enjoyable, and we’re happy to have you with us. We look forward to seeing you back again soon!
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Best regards,
The Rollero Team

Rollero からの回答

2026年4月13日

Hi Tracey,

Thank you for sharing your feedback. We’re sorry to hear that your recent experience hasn’t been as enjoyable as you had hoped.

It’s important to keep in mind that all of our games are based on chance, and outcomes can vary greatly from session to session. Like with any form of entertainment of this nature, there are ups and downs and it's all about the long run. We do, however, have many players enjoying wins every day, which is part of what makes the experience exciting for so many.

We appreciate you taking the time to leave your thoughts and hope your experience improves in the future.

Best Regards,
The Rollero Team

Rollero からの回答

2026年4月8日

Hey Andre Messine,

Thank you for sharing your experience! We’re glad to hear that you enjoyed your time with us and that the casino delivered a memorable experience. Winning and losing are all part of the game, and we’re happy to provide a platform where players can have fun, learn, and enjoy themselves responsibly.

We appreciate your recommendation and hope you continue having great experiences with us!

Best regards,
The Rollero Team

Rollero からの回答

2026年4月8日

Hey customer,

Thank you for your great feedback! We’re delighted to hear that you’re enjoying our site, with fast withdrawals and helpful, easy-going support. Making your experience smooth and enjoyable is exactly what we aim for.

Best regards,
The Rollero Team

Rollero からの回答

2026年4月8日

Hey Ryan gatenby,

Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying your experience with us. Your support means a lot, and we look forward to keeping the fun going!

Best regards,
The Rollero Team

Rollero からの回答

2026年4月8日

Hallo petar sitar,

es tut uns leid, von deinen Erfahrungen zu hören. Falls du Probleme hast oder Fragen hast, wende dich bitte an unseren Support unter Support@rollero.com. Wir helfen dir gerne weiter.

Mit freundlichen Grüßen,
das Rollero-Team

Rollero からの回答

2026年4月7日

Hi Sadie Edwards,

Thank you for your kind words! We’re thrilled to hear you enjoy the site and our service. We look forward to keeping your experience smooth and fun.

Best Regards,

The Rollero Team

Rollero からの回答

2026年3月27日

Hey Pūha Electric,

Thank you so much for your amazing feedback, we truly appreciate it. We're really glad to hear you've had such a smooth experience with our support team, withdrawals, and bonuses. It’s great to know everything worked as expected, and we hope to keep delivering the same great experience for you in the future.

Best regards,

The Rollero Team

Rollero からの回答

2026年3月26日

Hello Zak Hayek,

We’re sorry to hear about your experience and understand how frustrating this must be. We take all concerns regarding account activity and winnings very seriously, and we want to ensure every case is reviewed thoroughly.

Please contact us directly via email at VIP@rollero.com with your account details and any relevant information so our team can investigate your situation and provide you with clear guidance and assistance.

Best Regards,

The Rollero Team

Rollero からの回答

2026年3月26日

Hallo Christoph Busch,

vielen Dank für Ihr Feedback! Es freut uns zu hören, dass Ihnen die Auswahl an Spielautomaten gefällt und Sie die Plattform als stabil empfinden. Es ist toll zu wissen, dass Sie bei uns zufrieden sind.

Mit freundlichen Grüßen,

das Rollero-Team

Rollero からの回答

2026年3月17日

Ciao Filipe Costa,

Ci dispiace molto per i problemi riscontrati con il tuo prelievo. La verifica dei documenti è una procedura di sicurezza standard, ma comprendiamo quanto possano essere frustranti i ritardi. Ti preghiamo di contattarci via e-mail all'indirizzo VIP@rollero.com, in modo da poter esaminare direttamente il tuo caso e aiutarti a risolvere la situazione il più rapidamente possibile.

Cordiali saluti,

Il team di Rollero

Rollero からの回答

2026年3月17日

Hei Torfinn Hee,

Takk for din fantastiske anmeldelse! Vi er veldig glade for å høre at du satte pris på den smidige spillopplevelsen, de underholdende spillene og den raske kundesupporten. Det er flott å høre at utbetalingene dine også gikk raskt – vi er glade for at alt gikk knirkefritt for deg!

Med vennlig hilsen,

Rollero-teamet

Rollero からの回答

2026年3月12日

Hello customer,

We’re sorry to hear you had trouble reaching someone. Our support team is here to help, and you can also contact us directly via email at VIP@rollero.com
for faster assistance. We’ll make sure your questions are addressed promptly.

Best Regards,

The Rollero Team

Rollero からの回答

2026年3月10日

Hallo Clemens Hauck,

vielen Dank für Ihr Feedback. Wir freuen uns zu hören, dass unser Support-Team freundlich und professionell ist und Ihnen jederzeit gerne weiterhilft.

Mit freundlichen Grüßen,

Ihr Rollero-Team

Rollero からの回答

2026年3月2日

Hello Lexi Clare,

We’re so glad Lucas could make your verification process smooth and easy! It’s wonderful to hear his game recommendation helped you discover a new favorite — that personal touch is exactly what we aim for.

Best Regards,

The Rollero Team