Roofing Supplies UK ロゎ
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Roofing Supplies UK レビュヌ 

510
•
TrustScore 5段階評䟡の4.5

4.4

屋根ふき材店
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Can’t fault Steve Emery Roofing Ltd they came out at short notice and kept me informed on what was happening they left the driveway clean and tidy and the scaffolding was removed the next day. They... もっず芋る

5぀星のうち4の評䟡

RoofArt galvanised steel guttering and downpipes are good quality. Service was efficient, except they charged over £37.50 for delivery each time, regardless of the smallness of items. A single clip co... もっず芋る

5぀星のうち5の評䟡

Customer service has been absolutely superb. I ordered two snow guards plus brackets and tying wire. When they came the two snow guards had an area of about an inch of rusting on each. I contacted roo... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I felt safe using their web page it clear & informative,I only placed a small order but they treated me as though I had ordered a lorry load, informed me when it was on its way including day of delive... もっず芋る

䌁業が回答したした

䌁業情報

  1. 屋根ふき材店
  2. 建蚭蚭備提䟛業者
  3. 建蚭資材卞業者
  4. DIY甚品店
  5. ホヌム センタヌ

圓該䌁業による蚘述

Welcome to the roofing supplies & materials superstore! With thousands of roofing products and industry leading customer service, why shop for UK roofing materials, tools and supplies anywhere else? We sell a wide range of roofing products from the leading UK manufacturers in the roofing and construction industry. When you’re looking to buy roofing supplies online, you can rest assured that our great products, competitive prices, quick delivery and excellent customer service ensure your shopping experience is industry leading. We ensure that our roofing supply store is continuously updated with the best, most recent roofing products and materials. When you buy roofing supplies online from us you will be supported by friendly staff with extensive roofing product knowledge and a focus on customer satisfaction. Our mission is to become the leading “one stop” roofing superstore which is capable of supplying all your needs - from roofing materials and accessories to roofing products and tools, we’re the online roofing merchant you’ve been searching for!

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4.4

優良

TrustScore 5段階評䟡の4.5

510件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.4

すべおのレビュヌ

(510)

過去12か月のレビュヌ数: 9件

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

Return rate was far too much...took 4


Return rate was far too much...took 4 weeks to arrive...some stones chopped ...dident get an invoice

2022幎7月26日
Roofing Supplies UK ロゎ

Roofing Supplies UK からの回答

Hi Stephen,

Thank you for review, and I am sorry you felt you received a 1* service.
With regards to the invoice, it is sent to you automatically after placing the order, so it might be worth checking your spam folder.

With regards to the return of the items and the lead time. It does state on the product page that these are on extend lead times and to contact us for a more accurate delivery date, it also mentions they are a made to order product and therefore exclude from our standard returns policy. My colleague investigated a return in order to try and help you. At no point were we informed of any of the coping stones being damaged, if we were informed, we could have sorted this out for you with no issue at all.

I've emailed you twice in order to try and see if I could offer some form of help, but I haven't had a reply.

If you do wish to contact me, feel free to reply to my email or call me on 01752 466151.

Kind regards
Gary
eCommerce Director

5぀星のうち5の評䟡

Great customer service

Fast, friendly and reliable service , unbeatable prices. Paul and team are very helpful

2022幎6月21日
自発的なレビュヌ
Roofing Supplies UK ロゎ

Roofing Supplies UK からの回答

Thank you for a great review Nathan!

5぀星のうち5の評䟡

Square Bitumen Shingles, delivered on time at a very competitive cost ;o)

A small order of Square Bitumen Shingles ordered delivered on time in great condition and the delivery costs were very good compared to other suppliers of a similar product

2022幎6月1日
Roofing Supplies UK ロゎ

Roofing Supplies UK からの回答

Hi Ken,

Thank you for the great review, we're really pleased you are happy with our delivery costs!

5぀星のうち5の評䟡

Great service

Great service, both on the phone and by email. Very helpful tech and user advice, plus keen on price with quick delivery.

The only down I would add is that they might want to review their delivery partners!

Every single can of product came battered and dented. I don't think this is the fault of Roofing Supplies so happy to give them 5*

2022幎4月1日
自発的なレビュヌ
Roofing Supplies UK ロゎ

Roofing Supplies UK からの回答

Hi David,

Thank you for the 5* review. Really glad to hear you are happy with the pricing and service. We really appreciate the feedback on the couriers as well, we will look into this a bit of further.

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