ROVE  レビュー 

I ordered a dress that I needed to return. You need to email to get a returns request but they have not replied to any of my emails so I’ve been unable to return it. I would never order from Rove again

If I could give 0 stars I would. Similar to another review, I received a damaged item with multiple holes in the fabric. I asked to return it and I was sent labels to return to Germany. Parcel did not arrive in Germany. I contacted Rove a couple of times but they have not replied to any emails. I will never be purchasing anything from Rove again nor will I ever be recommending them.

I decided on the Daydream dress in Marigold for my bridesmaids. They love it so much that one bridesmaid is also buying it in white just to wear this summer. The design means it’s adjustable to fit different body shapes and the material is really high quality. The best thing about Rove - which is why I’m writing this review - is their customer service. I emailed to ask about the jewellery worn by the model in their ads, and they went above and beyond to contact the shoot stylist and ask, then send me the links to buy, as well as to source for me a similar style for a necklace that had been bought at a market in Bali. It was really nice of them. Highly recommend this brand.

I ordered one of the over-sized cotton shirts, the size XS was absolutely ridiculous, it was more like XXXL and way too big to look good even for an oversized piece. The colour also was more of a muddy shade than the beautiful bright colour online. Not impressed with the quality either, I have better cotton clothes from others. Return also left me $16 out of pocket so def wouldn’t recommend this brand to anyone, I won’t be ordering from them again.

I have been wanting to buy things from this brand for a long time so during lockdown I took the leap. The clothes are so beautiful and looked like good quality.

Although they are based in Australia and I am in the UK I qualified for free shipping which was great. However after placing my order I got an email from customs telling me that I had to pay a £60 custom tax bill. It was either pay that or the clothes get returned to ROVE and I don't get a guaranteed refund.

The website did not make it clear that I was going to have to pay any more tax or custom duties which was very annoying.

The clothes are nice quality and I really like them but I wouldn't have spent over £200 on them on reflection. If you are in the UK I just don't think it is worth it - even if you qualify for free shipping as I did.