Rsmotorsnottingham レビュー 22

Where do I start…. I purchased a Range Rover evoque 3 weeks ago. Within a day I and my husband (who is a highly skilled mechanic) spotted a coolant leak. Took it back to the garage where they made me wait 1.5 hours to tell me it wasn’t a coolant leak and was just the aircon. Spoke to me like a child.
As a female what do I know right ??
The move I drove the car the more problems appeared. A DEFINITE coolant leak considering it’s all over my drive.
Torque converter has failed.
Noisy drive train.
Poor brakes
A scrap yard engine
An almost bald tire on the inside wall
Body work held together by wood screws.
Excessive vibration from 60mph
Jerky gear box
Thermostat failure meaning the car doesn’t come up to functional temperature.

On a number of occasions I have text them and called them, just to be ignored.
They finally answered the phone and told me they would “pencil in recovery” of the car. Which is currently collecting dust on my drive way. I’ve sent them multiple emails also with zero response.
I’ve contacted the finance company who are doing an investigation. I paid 10k for this car and it’s not even worth £20!
How it got through “MOT” with the body work screwed together with wood screws I’ve no idea.

I am absolutely furious. I am 100% certain they know about these faults and just decided to take a risk with someone without knowledge buying it. Unfortunately for them I’m very clued up.

Before anyone says you should have noticed the faults.
I test drove the car literally around the block it’s all they would allow due to lack of time. And these faults I noticed day 2 of owning it. 3 weeks later I’m stuck with a sack of shit sat on my drive way looking like a pretty ornament because that’s all it’s good for.
I’ve contacted trading standards and DVSA for fraudulent MOTs.

Avoid avoid avoid!!!!!!

Worst car dealership ever

I got on Finance a 2017 f pace jaguar from rs motors in Nottingham and they sorted a mot and gave it a service before I received it put £2500 on deposit and £350 delivery charge was delivered so I booked it in with jaguar maidstone for a health check and they told me to send it back because need a new engine and brake sensors not attached and tracking off none of that came up on MOT so I rang my Finace and rejected it on the 23 march same day I had health check with Jaguar the car was collected 11th April car was collected and the process started to liquidate it all brokers Finance and dealers agreed it’s been rejected and should have had my money back by 30th but car dealers are ignoring calls and making it hard I have a disabled son and a daughter I can not get to school and no means to put money on another car
The whole process has been dragged on for nearly 2 months and the have collected the vehicle 3 weeks ago and still not returned my deposit even though the rejection of the vehicle has been agreed by all parties involved and from information I have found online I am not the only one they seem to do this a lot to anyone sell them broken car and withhold money and ignore calls and put phone down on me and block my number

They now have the jag back for sale and most likely not fixed the issue the plate is DC17 XPE
Definitely fraud involved scam MOTS

Bought Corsa from them at very reasonable price and in very good condition.
Happy Customer.

Good serves, quick response must recommended

Best car saller in Nottingham
Good guy 🤙🤙

Had a really good experience with them was very helpful, had my car for 5 months no problem 😊

RSmotors 👍.
Nice dealing with them..
Whole services rendered are topnotch...

Amazing deals. Really happy to buy my first car from here

A chaotic and amateurish car dealership that has no concept of professional customer service or care for business reputation. The only feedback I can give which is not negative after a farcical abortive car purchase process is that my deposit was returned. Zero compensation or apology for the £300 additional costs and 3 weeks time I wasted which was caused directly by this business’ incompetence. Possibly the most disorganised and unprofessional business I have ever encountered at any level in any industry. Save yourself the same pain and avoid, no matter how much you like the car.

I’m purchased a vehicle through here march 27th 2026. Although the car came with a full MOT completed on 16th March and we were assured as were the finance company that they check their own cars before selling even though they use elsewhere for the MOT, we got home to notice some rattles and so on. Took car for health check to my local garage and were told ‘ we are surprised you and your kids are still alive after driving this, it shouldn’t have been sold to you it’s in illegal condition’
Multiple things wrong with the car, breaks unsafe none of previous MoT advisories from 2025 MOT had been completed and they were now all failures, oil leaks, exposed wires, and no DPF filter.
We reported to police and trading standards and DVSA. The garage owners could not care less and were not helpful at all. Told us we financed the car so why are we bothered just leave the car and let the finance be sorted by the finance company. They could not care less that they sold us a death trap and I would be very very careful.

Staff was really helpful provided great service and car buying process was really easy as well👍

I highly recommend RS Motors based on the first hand experience. I visited them and was welcomed to their show room. I felt safe, secured and in the right place. I was served by a team of dedicated expert car sellers. I can't say enough of their exceptional services. Give them a visit too.

DONT TOUCH WITH A BARGE POLE.AVOID AT ALL COST.ABSOULUTLY AWFUL

ZERO STARS!!!!!

Do not buy from these con men. We bought a Land Rover Discovery Sport from RS Motos in November, for the car to then break 6 days later. We have been pushed from pillar to post in regards to investigations, what is happening with the car. Fast forward to today, this car is still in their possession, we’ve had no updates. We are being pushed back and fore between Zuto & RS Motos.

They’ve refused to fix the car, they’ve not offered us a replacement and they have also already sold the car that we have part exchanged. After numerous attempts of communication, it had resulted it in our numbers being blocked.

If you value your money, do not bother purchasing anything from this garage!

My father purchased a car that, unfortunately, had some unforeseen defects. When we raised the issue, Mr. Qasim handled the entire situation with complete professionalism. He managed the return process smoothly and issued a full refund without any delays or complications.

This was service you can truly rely on. Highly recommend for anyone looking to buy with confidence and trust.

Less than 1 star. This company from start to finish have been deceitful and ignorant. Bought a car 4 months ago now, within 7 days it had warning lights which I had diagnosed at Mazda which brought up a series of faults worth £3000 +. Contacted the dealer, took them a while to respond and I ended up going via the finance company which they then started to respond. Took the car back, gave me another one of their faulty cars which the exhaust fell off. I was then made to feel I was in the wrong for that when I have evidence and advice from a mechanic to prove bad maintenance of the car. My car was collected from them and within 4 days the same fault came which they claimed the complaints team rushed them and they hadn’t road tested it. Again, because they stated this, I allowed them another chance to fix it as they were within their rights to do so. During this time they collected the car as I refused to drive it, they brought me yet another car which was full of cobwebs, no oil, tyre pressures low etc and warning lights again which I have proof of. I let them know every time but no response via emails and messages unless they wanted something from me. The car was then rejected via complaints after an independent inspection proved faults at point of sale and I am now in communications with the ombudsman and solicitors because the dealership and the complaints team seem to think that sending me over pictures of scratches on the car whilst dirty (bearing in mind it couldn’t be driven so no chance of a clean) no report, no other evidence than this constitutes the dealer keeping £3500 of my deposit and only returning £500. They are by far the worst and to be avoided in all circumstances as they have no interest once they have your money. Unfortunately I gave them an extra chance which they shouldn't have had. I would advise anyone who has dealings with them to go seek legal action and also reporting them to trading standards. RS motors anything you try and say back, I have evidence of everything, the emails, the messages or lack of, the MOT I’ve let you know about. You have gone too far with this one.

🚨 Consumer Warning – RS Motors Nottingham 🚨

Bought a Mazda CX‑5 from RS Motors Nottingham on 1 Aug 2025. Less than two months later (26 Sep 2025) the radiator blew, engine overheated, car undriveable.

Dealer refused to take responsibility, despite Consumer Rights Act 2015 giving me the right to reject a faulty car.

Other reviews suggest a pattern of dodgy cars and poor service. Be careful if buying from them — do your research!

#ConsumerRights #DodgyDealer #MazdaCX5 #RSMotors

Disappointing Experience – Buyer Beware I purchased a vehicle from RS Motors Nottingham and within days, serious issues emerged—including oil drainage and mechanical faults that were not disclosed at the time of sale. Despite raising concerns promptly, the dealer was unresponsive and dismissive.I’ve since had to escalate the matter through formal complaints, SARs, and regulatory bodies including Trading Standards and the Motor Ombudsman. The lack of transparency and accountability has been deeply frustrating.I strongly advise others to conduct thorough checks, request full service history, and be cautious when dealing with this business.Consumer rights matter—and I will continue to pursue a fair resolution.

The Qasim guy is a terrible customer service person. He would only be nice when u are paying. He becomes dismissive after the sales and a terrible liar. Autotrader please do something.

So around 4 months ago I arranged to go and view a car , I arrived on the agreed date , and was told they weren’t expecting me and when looking at the car I could see it was not ready as the mirror covers where all off and just been painted and other paint work was being touched up , after phone calls they put everything together land I went a short test drive , during this test drive I noticed the clutch pedal seem very stiff and a bit juddery on the biting point , and was assured that that’s how Mazdas drive and they sell them all the time and maybe because I was used to a different brand , so after that as the car was a gift for my partner and it was the car she’s wanted and I drove 5 hours to get the car I just bit the bullet so to speak and went ahead and purchased the car ,

Around 4 hours into driving home the brakes on the car failed and almost caused a collision, the car was then recovered to my address , then taken to the Mazda dealership the next day were I paid for a full inspection and diagnostic, to my shock there was a number of major faults with the car, and I was quoted £7000 to to repair it , so after that and the the incident on the motor way we were put off of the car and decided to refuse the car and use mu consumer rights and the 14 day cooldown period to get a full refund ,

Soon as I told the dealership this were were not very helpful at all and didn’t respond to my messages like they did before , after realising they weren’t going to help , I had to raise a complaint to the finance company and explain what has happened , after a long process they sent out engineers to inspect the car and they reported that the car was indeed faulty at the time of sale , eventually 10 weeks after the sale the dealership finally came and collected the car , the finance company refunded my finance and paid me back my monthly payments and was told the dealership will pay me back the money I paid
Upfront , but still 4 weeks since then I’m still waiting and no sign of my money , I’ve been all this time with no car , and the money is needed to go toward a new car but as I haven’t had my refund I’ve been unable to buy a new car and cars that I’ve seen and really wanted to buy have since sold as I’ve waited ,

So I’m now in the process of dealing with a trading standards officers that citizens advice has referred me too , I have to lodge a complaint also with the ombudsmen and had to update the finance company’s complaints team ,

This has been such a stressful and annoying process that I would not wish on anyone and my message to anyone thinking about buying a car from these back street car traders is AVIOD at all cost , save your money , save your mental health and sanity , and run as far as u can because once they capture you , you’ll be in for a hell of a ride and be shown first hand how unprofessional, unorganised and arrogant these people can be , very nice once your buying , not so nice and helpful once you have a problem and want your money back , and if they are any way of prolonging the process and making things harder to returned the car and get a refund , these guys will do it ,

Also I would just like to add since we are “clarifying “ now , I left a review recently explaining my honest experience with this company , and ofcourse they didn’t like what I said and decided to lie and say in a reply and say the finance company had the car because I never kept up with payments , this is false , I have photos of them collecting the car them self’s and there’s also on my outside cctv , the finance company never collected the car , also I never once “missed any payments” to the finance company hence why they fully refunded me my 2 monthly payment that I did infact pay on time , and the complaints team assured me that the “dealership” would refund me my upfront payment , unlike these jokers I have all the evidence and emails to back up all of my claims as they are the truth , but there false responses is obviously a desperate attempt to hide there guilt and try to discredit my review which i see is very disappointing , all I asked for was my money back after they took there car back , and instead of doing this they have lied and made up excuses and story about how they have already sent the money to my account and that I have given them the wrong details and trying to make out it was my mistake that I’ve not had my refund yet , even though the details have been sent via copy and pasted and a screen shot , they really have tryed and played all the tricks in the book of being rouge traders ,

Also i may add I’ve been nothing but patient and reasonable about the whole situation up until recently when I realised something wasn’t right , then ofcourse I now have a bitter taste in my mouth as no one likes to feel like they’re being scammed out of a substantial amount of money hence why I decided to write this long review about my situation to make people aware of how I’ve been treated .

Thanks for reading

Brought a car from this company through finance and within 10 days two injectors had gone in the car! Had them repaired and further faults have come up! Only used the car for 10 days and now that I’m in my right to refuse the vehicle as I don’t trust it anymore the company are been hard and not customer friendly about it! They are trying to blame it on me when the warranty company the garage have clearly stated it was a prior to sale fault! Do not trust this company they are dodgy dealers!!