Ruby Sweeps レビュー 

4 days ago I left a 1 star review for non-payment of my redemption but as most do, Ruby Sweeps left a rebuttal stating that it can take 5 to 7 business days to process a redemption. Here I am now, it's the 11th of March and my redemption was submitted on the 2nd of March and it's STILL in the 'reviewed' status. It's now the 7th business day and your claim to 5-7 business days is being surpassed and nothing has been sent to my account. I'd love to hear the reason now as to why I still haven't received my winnings. What could possibly be the reason now? I've spoken with your customer support team multiple times and I'm honestly just over being told the same thing repeatedly and nothing being actually done about this situation. The money isn't in my account, point blank, period. To be honest, I truly am so disappointed in you guys. I am not sure if you're having money issues or what but I put Ruby Sweeps up on a pedestal compared to everyone else and had nothing but respect and trust. I always referred your platform to people and spoke highly of you. How can you guys let me down and do this to me? Or to your customers? Aren't you at all concerned about your reputation and losing customers because of this? I do know that sweeps casinos are actually governed by someone and most aren't aware that you contact your states gaming commission when you feel you've been wronged or scammed. Just because the FTC doesn't govern sweeps casinos like they do traditional online casinos doesn't mean you aren't protected. There are many many things sweeps casinos must do and adhere to in order to operate in any US state and if those guidelines aren't followed perfectly they will be banned for the entire state and other things can come into play like being sued or fined. I haven't ever called these people or submitted a complaint although I probably should've with some other ones I've had trouble with but I tell you what, if that money isn't dropped into my account very very soon, I will be forced to. You make the decision for me and that's all I've got to say about this at this point. I guess we'll find out soon.

I love this platform

I played the duck game and I have cashed out on it once I just started this website not long ago so hoping for some more good hits over all fun games and a good site ♥️

I started playing a week ago and was floored when I logged in to play and hit a major jackpot! So far I've won $500!
I will give this 5 stars when I do receive the money but so far it says it's on the way!
Edit: I got it!

I have spent well over 500 never won anything thing.i wouldn't recommend anyone to play this game.

Great site! It's legit

At first the free play daily wheel was great. The minimum you would get daily was .50 cents and went up to even $15.00 which I did in fact get a few times. But the recent change to the daily wheel is not so good. The minimum is .10 which they claim you can win up to $25.00 but it probably never happens. In my personal experience, I’ve only claimed .10 each freaking day and I’m not too impressed with this at all. I have been a loyal “Rubysweeper” since early 2023 and I spent a moderate amount of money and I don’t feel like I am getting the best VIP experience as I used to get.

I been playing here about two weeks. Started good decent bonus on the spins for about 3 days. Then it went to .50 then .25 for a few days and now just .10 spin for bonus. There slots are all .25 a spin.

This game doesn't allow you to win anything for real. You will spend more of your money than you receive. How in any game do you win .10 off of a win that supposed to be giving you a chance to win. Awful

Games just fizzle out. Hits decrease as you increase bet. So, winning is predetermined.

I use to love playing on this platform but now the games don’t allow you to win anything anymore! Most of these game just spin hardly ever hit any pay boards and when you do get to a bonus round they don’t pay out right! I remember when you used to be able to get on this platform and enjoy playing and win now is just sad. It takes your money. I wouldn’t advise anyone to play.

I'm extremely dissatisfied with Ruby Sweeps Casino, which is disappointing because, at one point, I actually liked them. Unfortunately, my experience has taken a drastic turn for the worse.
As a player who referred others, I was supposed to receive rewards, but they never materialized. It's frustrating and feels like a slap in the face. I followed their referral program rules and brought in new players, but they didn't hold up their end of the deal.
Their communication is also unprofessional. They send out emails congratulating players on redeeming rewards, only to follow up with a "gotcha" email. It's insulting and shows a lack of respect for their players. I've received these emails multiple times, and it's infuriating.
Furthermore, their customer support is virtually non-existent. I've reached out to them multiple times with questions and concerns, but they rarely respond. When they do, it's often with a generic response that doesn't address my issue.
I strongly advise against playing at Ruby Sweeps Casino. Their unreliable nature, poor customer support, and unprofessional communication make them a casino to avoid. Save your time and money, and look elsewhere for a trustworthy online casino.

Staff is nice, but the games are terrible. No bonus buys, they all play almost the exact same.

So I totally would not recommend this website to no one.

So yesterday I wanted to deposit and stuff on Ruby sweeps, and so I asked them about the redemption part in case I won that if for some reason wouldn't verify me. But my account was verified, so today, this is the response I get back from them.
It's not like they're the best online could see no. Anyways, they don't barely have nothing on their website. And they're rude.

After investigating your account we have concluded that your account activity has not met our Terms and Conditions, and we have now permanently banned your account. 😣

Please note that while we regret this action, we state within our Terms and Conditions the following:

5.2 Sponsor/Promoter may at any time decline to open an account and/or to close an existing account without any explanation whatsoever.
5.3 Sponsor/Promoter may at any time decide to suspend and/or cancel the participation of an Account Holder and/or any users acting from that user’s IP address in promotional activities, competitions or other services, including all services, whenever Sponsor/Promoter has honest concerns that an account is used for any of the following;
5.3.1 illegal, fraudulent or other
5.3.2 dishonest practices; compulsive, pathological or addictive gaming; and/or
5.3.3 collusion which is defined as including but not being limited to use of an account by more than one person and/or a single account being funded by multiple payment provider accounts.
5.4 Emeralds are only valid for one hundred and twenty (120) days from the date a Participant last logged on to their Customer Account and will then automatically expire.
‍5.5 Emeralds may also be forfeited if a Participant’s Customer Account is deactivated for any reason, or at the Sponsor/Promoter’s discretion.
‍
Any account created in the future will also be disabled.

Thank you and have an amazing day,

Alex from Ruby Sweeps Support 💎️

I love this site. There aren't a lot of games to choose from... but the ones they have are different from the other casino sites and very fun to play. I have redeemed twice and it's not an instant payment, but they do process them quickly. My favorite game is the Duck Pool. The daily wheel spin is the absolute best of all daily rewards. It doesn't always land on the smallest possible amount either. I have gotten up to $15 on the wheel more than once and $5 a few times, $2, $3, and $1 are the most common. That's incredibly generous compared to other sites.

I love Ruby Sweeps. My favorite game is Pot of Gold..

Ruby Sweeps is awesome! Everything is super easy to play and customer support is so very friendly! I recommend everyone play ruby sweeps!