Runkdレビュー 

Unfortunately the return experience was very disappointing.

The store offered free shipping, so I assumed returns within the EU would also be easier or include a prepaid label option.

After receiving the shoes, I found out that returning them from Denmark to Italy would cost around 26 EUR just because the size did not fit.

Customer support replied politely, but the process was slow and not very helpful. For an online store selling across Europe, I expected a clearer and more customer friendly return policy, especially when the customer wants to reorder another size.

Sadly, the expensive return process makes me think twice before ordering again.

I had a very disappointing experience with Runkd. I ordered a pair of glasses from their website, but after 10 days, the item still hadn’t arrived. I tried contacting their customer service by email, but I didn’t receive any response at all. Due to the complete lack of communication, I had to open a case with PayPal to request a refund. This level of service is unacceptable, and I would not recommend this store to others.

Order anywhere but here!!!

Non-stop fraud and scams.

I thought I bought Hoka bondi 9 shoes that after 6 months had wholes in them. I contacted about this and they said this is what happens when you use shoes, they get holes in them. I have 2 other pairs that this did not happen. I wonder if these really were original Hoka, customer service is 0 and they scammed me off of a refund or new pair. Shoes were 140 usd and are now in the trash.

Great shoes, good service and happy with the result!

This was my second purchase on Runkd. Everything went smoothly, and delivery to Portugal took only two days. Very satisfied

Quick service & good prices.

Snabb leverans, inga tillval. 4 arbetsdagar så hade jag paketet vid dörren hemma.. Finns möjlighet att välja expressleverans om så önskas.
Beställde Hoka skor. Garanterat äkta om ni undrar. Jag har 2 par tidigare i samma modell köpta på Intersport och de är identiska. 1000 billigare så är supernöjd.

Purchased some running shoes initially thinking it was uk based which it isn't. I had to return them but wasn't aware if how much it would cost me.
I ended up paying £16 to send them to Italy then got charged £42 for custon fees. Bit extreme I think to return a pair of shoes.

I purchased a pair of Asics runners in June 2024 from this company — it was my first time buying from them, as their prices were lower than other retailers. I wore the shoes for about 12 months, roughly three times a week for walking. They were never washed or misused in any way.

Despite the light use, the shoes began to fall apart: the material tore in multiple places, almost like it was cut, and the sole completely wore out — the rubber on the sides is practically gone. I reached out to the company, but they dismissed it as normal wear and tear.

This has been deeply disappointing. I own two other pairs of Asics runners that I’ve had for over five years, used regularly, and they’re still in good shape. Based on this experience, I strongly suspect the shoes I received were not genuine Asics. I will never purchase from this company again, and I won’t recommend them to anyone.

Bought a pair of running shoes from Runkd not used them before and managed to obtain a discount via the online questionnaire
ordered them on a Thursday had them by the Tuesday thanks to prompt delivery
Fully updated throughout the ordering process
Shoes were correct model and size and they were competitively priced even with delivery factored in
Would happily use again

Horrific experience. Not only did they send out the wrong product, make me pay for the return and wait 3 weeks for a response. They couldn’t process the refund as it wasn’t stated that they sent out the wrong product in the return - although product was sent back in their own box with their own tags etc couldn’t be more clearer. Oh and they want me to pay for the shipping again to get the product sent back to me. Won’t be back

I am an experienced runner who lives in the UK and I buy multiple shoes every year. RUNKD is always the one with better prices and always super reliable despite being based in Italy. It’s easier to buy from there rather than Galles. Keep up the good work

Once you have paid the Government import duties and brokerage fees by UPS you will be paying at least 20% more than any other supplier for the same product. I expected charges but not £75.79!! So UK buyers don't even bother with this company. This company know you will be charged a lot to import so don't want to tell you how much it is likely to be as it would stop you buying from them. Wish I read the reviews first.

Shoes came reasonably quickly considering that they came from Italy to the UK. That's quite a considerable distance, but they came fairly promptly.

They came well wrapped up box in near perfect condition shoes, practically deadstock. They even had that new shoe smell, LOVED IT they were in mint condition could not be more pleased with the condition that they arrived in. and that of the price they cost me including shipping. Very reasonable, no complaints. 5 OUT OF 5 STARS. 🌟🌟🌟🌟🌟

if I need some more hard to get shoes again at a reasonable price.I will use RUNKD

I made a mistake and got the wrong size, but thanks to runkd they sent me details and I returned them and got a full refund for the runners. The postage I had to pay myself to return. I had read they would not refund fully but this issue was to do with non eu.

Trainers arrived - perfect fit! Good communication from the company throughout and no extra fees. Delivery was a little slower than ordering from the UK (comes from Italy) but were also a bit cheaper too! Many thanks!!

Acquistate Hoka ottimo prezzo e spedizione veloce. Ordinate il 27 marzo arrivate il 31.

RUNKD are SCAMMERS and do not comply with the Office of Fair Trading. You will surely regret using their service. Proceed with extreme caution.

The trainers were a lot cheaper than elsewhere and once you bear in mind you are buying from an Italian company into the UK the delivery timelines makes sense. Trainers were exactly what I wanted, perfect!