Running Warehouse レビュー 171

Bonjour,

J’ai retourné une paire de basket dans son carton d’origine comme stipulé car trop petit. Ils ne veulent pas me le rembourser ni faire un avoir. Je suis très déçu de ce site, je ne le recommande pas.

Bought trail running shoes from the eu site. After 20 runs shoes started to break. They didn't accept returns. This was their reply:

Greetings from Running Warehouse Europe.
We have just received feedback from our return department. The shoes are not eligible for return. 
The footwear warranty covers defect of workmanship and materials, but does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and material through time, exposure or extensive use.

IT'S A JOKE.

Everything fine with the product I ordered but they cheat on the prices. Once you pay for everything they will add custom duties as extras and you don't gonna get you the product without paying them. And they say NOTHING about that until you pay and place the order. I have compared prices with others (and all of them included custom duty in the price) and they were slightly cheaper but with this dishonest move from their side, I overpay around 20% of the market price. UPD: The company offered to refund extra costs.

Llevo esperando un pedido 2 semanas, y lo peor es que le escribo correos para preguntar y a ninguno me contestan

Very good prices on wide selection of gear and the best customer service anywhere. This is a site where I'm willing to pay a bit more than minimum price (although a lot of the time they also have the best price) because I know I will get top notch service

I ordered a pair of Asics a month ago. I had some issues with my CC because I am not from US and my bank does not like payments in USD. The staff is very polite, friendly and willing to help. They spent a lot of time helping me. Also, they had the lowest price on my Nimbus 19 than anywhere else.

Compra 100% fiable, precios muy competitivos y con una excelente atención al cliente , yo tuve que devolver unas zapatillas que me hacían daño y a los 5 días tenía mi dinero en la tarjeta, y corrieron a su cargo los gastos de devolución.

Muy malo el servicio Postventa, quise devolver unas zapatillas y fue un caos, te ponen mas que pegas. No volvere a comprar !!!!

Awful customer service, Awful website.
Once your item is paid they couldn't give a f%$k about your custom. Had to return a pair of asics. took 6 weeks to refund my money. refused to pay the shipping. so they still owe me 12 euro. technically robbed me of 12 euro.

Worst online shopping experience of my life.

Terrible
And no customer service

Abandon suite à un retour pour erreur de commande une chaussures en 42 l'autre en 43 et l'envoi suivant envoi de deux paires identiques mais dans la mauvaise taille bref Manque de sérieux ne vérifie pas assez leur recommande .cet après-midi je vais acheter mes baskets en magasin Plus cher certes mais ce sera plus simple , pas à bientôt ...😒

3 semaine apres ma çommande toujours pas de chaussure et apres 2 mail pour les contacter toujours aucune reponses. Attention arnaque

runningwarehouse.com is a scam site, they debited money from my account, then sent me an email requesting I send another card number as they could not process the payment!!

No goods were supplied

Got my shoes in 3 days. Tracking was perfect and the box wasnt damaged. Will buy from this website again :)

Have been buying from them for more than 10 years. Great customer service, and returns are processed without hassle. Love the free shipping. Excellent customer experience, every single time.

Payment taken with no problem, communication clear throughout order, dispatch and delivery process, arrived earlier than expected and in good condition. Recommended

Suele tener grandes ofertas muy frecuentemente, web muy interesante para ir revisándola de vez en cuando. Fiable y segura.

They not only ask for photocopy of your credit card security number (which is against all PCI regulations), they then don't refund the full amount when you complain. Potential for fraud is huge.

J'avais commandé une montre garmin forerunner 25 en me trompant dans l'adresse de livraison. J'ai signalé le problème au service après qui l'a corrigé quelques minutes plus tard.
Les délais de livraison sont respectés et le suivi est bon.
Je recommande !