Beautiful showroom at Salon Supplies. Absolutely loving the VANI-T Liquid Sun Express Self Tan Mousse, I wear Ultra Dark and it’s a winner. The girls in the showroom suggested it and they nailed it. K... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Absolutely brilliant service from this company. First time ordering with them. Had a reply to my enquiry straight away, by telephone, which was better than loads of emailing… All questions wer... もっと見る
企業が回答しました
I ordered an electric couch for my treatment room and Lee helped me select the right item actor my budget! It arrived perfectly and I’m delighted! I’ll always use salon supplies for any furniture and... もっと見る
企業が回答しました
Ordered 27th March - received email 3rd April to say my order had been cancelled and payment voided (shows as pending on my online banking - will be watching to see if it is indeed cancelled or not)... もっと見る
企業が回答しました
企業情報
当該企業による記述
With more than 50 years of experience in the professional hair and beauty industry, we provide professionals a one-stop shop solution by offering everything from hair colour from the best brands, electricals, scissors, everyday essentials and even furniture to hairdressers, barbers and beauticians...
連絡先
Bond Street, SO14 5QA, Southampton, 英国
- 0844 3356 121
- info@salonsupplies.co.uk
- www.salonsupplies.co.uk
4.0
ほぼ満足
68件のレビュー
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
MY HONEST FEELINGS ON THIS COMPANY.
So i ordered a colour and put it on. It was completely not the colour advertised in the photo. This company will always be in the right, so trying to explain your issues is futile. The photo portraying the colour was completely not the colour in the tube.
AND MY ANSWER TO THEIR REPLY - I AM A HAIRDRESSER AND I WILL STICK TO MY OWN SUPPLIER IN FUTURE!!! THANK YOU FOR YOU ' PROFESSIONAL NONE SARCASTIC RESPONSE. I SENT YOU ENOUGH PHOTO EVIDENCE TO YOU THAT THE COLOUR VIA THE PHOTO WAS INCORRECT. YOU SELL IT AND YOU ADVERTISE IT SO YOU TAKE RESPONSIBILITY FOR THE MISLEADING IMAGERY. AND FOR A COMPANY YOU NEED TO BE LESS SELF-RIGHTEOUS. ALSO TELLING ME TO TAKE DOWN THE REVIEW WHEN THIS IS HOW I FEEL IS JUST NOT OK.
Also the company just contacted me and said if i keep washing my hair then it will be like the photo....
2026年4月19日
自発的なレビュー
Salon Supplies からの回答
Hello there,
I've looked into your order and as we mentioned in our email to you, you received exactly the shade you ordered. The two names of the product were just the 'creative name' and the 'technical shade name' of the same colour (the one that you ordered) - you can check this yourself on the official brand's website.
The imagery you saw was from Wella itself so you would be better to aim your feedback with them rather than us - please let us know if you would like the number of their technical helpline and we can point you in their direction. But generally, as screens can show image swatches very differently, it's better go off of the colour's technical name and number (which a professional hairdresser would always do).
As you would have confirmed you were a professional upon placing the order on our website, I'm sure you would already know that you purchased a colour for a level 6 hair (11 being for lightest hair and 1 being the darkest hair) so the violet is designed to appear on that hair depth (and so is quite strong).
The effect on your blonde hair (which is likely not level 6) is exactly the result I would have expected.
As we sent you the correct product, and there were no issues with us providing you the items you purchased, we expect you to remove this review.
Thank you
Salon Supplies Team
Salon Supplies からの回答
Thank you so much for taking the time to leave us a review!
We're so pleased you had a positive experience. 😊
Salon Supplies Team
Salon Supplies からの回答
Hi Chris,
Thank you so much for taking the time to leave us a review. We're so pleased you had a positive experience 😊
Salon Supplies Team
Great service!
2026年2月24日
Check additional costs before clicking go!
I didn't order because their headline price (for Orly Breathable Protein Boost Nail Strengthener 18ml) was £8.95, which then became a big fat £17.88! (+ VAT £2.98
+P&P £5.95)
2026年2月20日
自発的なレビュー
Salon Supplies からの回答
Hi there,
As we are a wholesaler for hair and beauty businesses/professionals we do add VAT onto orders. This is so it can be claimed back by our customers in the normal way. Via 'Boots' I can see the product you were trying to buy is '£16.50' retail price so our customers still save with us even with VAT added.
And we charge £5.95 delivery on orders under £50 in most UK locations which is pretty standard among wholesalers. We use DPD and actually, shipping a small parcel with them is more expensive than £5.95 so our customers save money there too.
We're sorry that you didn't feel we were competitive enough for you but we don't think this warranted leaving a 1 star review. It would be greatly appreciated if you could remove.
Salon Supplies Team
Beautiful showroom at Salon Supplies
Beautiful showroom at Salon Supplies. Absolutely loving the VANI-T Liquid Sun Express Self Tan Mousse, I wear Ultra Dark and it’s a winner. The girls in the showroom suggested it and they nailed it. Knowledgeable, helpful, and clearly know their products. Will definitely be back.
2026年2月10日
自発的なレビュー
Very competitive price on new Barber…
Very competitive price on new Barber Chair
And kept up to date on delivery!
Thanks a million!
2026年1月4日
自発的なレビュー
Salon Supplies からの回答
No problem at all!
Thank you so much for taking the time to leave us a review. We're so pleased that you had a positive experience. I'll pass this onto Lee and the team.
Salon Supplies
Always a lovely experience ordering my…
Always a lovely experience ordering my hair dye.
I have placed several orders, never had a problem and they always come within a couple of days.
2025年8月26日
Salon Supplies からの回答
Hi there,
Thank you so much for taking the time to leave us a review. We truly appreciate it and we're so pleased you've had good experiences with us 😊
Salon Supplies Team
Salon Supplies からの回答
Thank you so much for taking the time to leave us some feedback. We're so pleased you had a positive experience. 😊
Salon Supplies Team
I'm upset because I bought matrix hair…
I'm upset because I bought matrix hair dye and there was a promotion that some numbers were a gift, 2 colors were a gift but they didn't give them to me, they said they weren't in stock. And the shipping was long, now I'll order on another site there and delivery is the next day and they don't cheat.
2025年10月28日
Salon Supplies からの回答
Hi there, we're so sorry you were dissapointed that you didn't get your free items. Unfortunately these were discontinued items 'whilst stocks last' (as mentioned in the Ts&Cs of the offer) and had been exhausted.
Salon Supplies Team
Good place
I’ve ordered several items from this salon supplies company, and overall, I’m really happy with the experience. The products are of good quality and exactly as described. Delivery was quick, and everything arrived well-packaged.
The customer service team was also helpful when I had a question about stock availability. My only small concern is that a few items were slightly higher priced compared to other suppliers, but the quality makes up for it.
Overall, a trustworthy supplier.
2025年10月7日
自発的なレビュー
Salon Supplies からの回答
Hi there,
Thank you so much for taking the time to leave us a positive yet constructive review.
It's truly appreciated, and I will share your feedback internally.
Salon Supplies Team
Didn't inform me that they didnt have…
Didn't inform me that they didnt have the stock in which I ordered and payed for. Spoke to customer service who told me that items where out of stock apart 5 colours which I needed for the following day. Reasured me that the colour would arrive. Never did apart from a tub of bleach.
Very disappointed with the service which I have been using since 2021.
2025年9月25日
Salon Supplies からの回答
Hi there,
We're so sorry to hear your order arrived incomplete. We're currently looking into what went wrong during the process of sending our your order to ensure it doesn't happen again.
A member of our customer service team will be in contact with you shortly to speak to you in-person about this.
Salon Supplies Team
Great costumer service
“They were very nice and called me to let me know some products were out of stock. They replaced them over the phone, which I really appreciated instead of just sending the order incomplete. Great customer service! Thank you!”
2025年9月25日
Salon Supplies からの回答
Hi there,
Thank you so much for taking the time to leave a review for us. We're so pleased you had a positive experience and we were able to help you.
- Salon Supplies Team
Salon Supplies からの回答
Hi there,
Thank you so much for taking the time to leave a review for us. We're so pleased you had a positive experience.
- Salon Supplies Team
Salon Supplies からの回答
Thank you so much for taking the time to leave us such a positive review! I will share with the team. 😊
Salon Supplies Team
Great service received
Absolutely brilliant service from this company.
First time ordering with them.
Had a reply to my enquiry straight away, by telephone, which was better than loads of emailing…
All questions were sorted there and then , so order was placed.
Great communication with delivery and a time was arranged to suit me .
Very impressive.
2025年8月3日
自発的なレビュー
Salon Supplies からの回答
Hi there,
Thank you so much for taking the time to leave us such a positive review.
We're so happy you had such a great experience with Lee and Salon Supplies. 😊
Salon Supplies Team
Fantastic selection
Fantastic selection, recipient was very pleased. Great value and great quality products - really pleased!
2025年7月28日
Salon Supplies からの回答
Hi there,
Thank you so much for taking the time to leave such a positive review. We're so happy you had such a positive experience!
Salon Supplies Team
It was ok one of the bottles was…
It was ok one of the bottles was damaged the spray bit was broken .
2025年7月25日
Salon Supplies からの回答
Hi there,
Thank you so much for taking the time to leave a revew. We will certainly look into the points you have raised.
Salon Supplies Team
Salon Supplies からの回答
Hi there,
Thank you so much for taking the time to leave us a review. We're so pleased you had such a positive experience too!
I will share it with the team!
Salon Supplies
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。