They are without doubt the best. Not only for the products, always on wave for their innovations and great potential in watershooting. But ... the assistance dept need some words apart. I... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Buena carcasa, pero para Sony RX 100 VII, tienen que mejorar algunos aspectos. Al accionar el flash, no sale completamente al pegar en el tope negro de la carcasa que guía la luz hacia arr... もっと見る
企業が回答しました
The tech / post sale support is amazing, They reply so quite and always able to help. Recently, I contacted then to advise about the flat port and dome port for an underwater housing and which one... もっと見る
it was shipped really fast. There is a clear explanation of what to buy and which port fit for which type of lens but the table could contain more lenses. it would also be great to have access to a... もっと見る
企業情報
当該企業による記述
SALTED LINE Europe Sp.Zoo. is a European department and service center for both SALTED LINE and SEA FROGS waterproof camera housings. It is important to note that they only provide service for products that have been directly purchased from specific stores, including www.saltedlineeurope.com, www.saltedline.com, www.seafrogs.com.hk, and www.meikon.com.hk. We do not accept any liability for Salted Line and Sea Frogs branded products bought from other sources.
連絡先
Aleja Generała Leopolda Okulickiego 18, 35-206, Rzeszów, ポーランド
- +48694679440
- support@saltedlineeurope.com
- www.saltedlineeurope.com
4.7
優良
163件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Time delivery, package damaged, poor mail answer
The delivery was late, the state of the package was very damaged, the box, the protection, so I send a mail, and the answer was basically "sorry". I still didn´t try my case, I have a 2800€ camera with a 1500€ lens to use, and I´m not confident about trying this "new" case, after the delivery experience.
The logistics should also be part of your responsibility, when you manage such expensive and delicate materials.
I also send photos of the state of the package in the mail to show it.
2025年6月18日
Salted Line Europe からの回答
Hello Gonzalo,
We're very sorry to hear that your package was damaged during delivery by UPS. We've sent a prepaid return shipping label to your email so you can return the item at no cost.
SaltedLine Europe Team.
Water Housing for Sony a6700
I bought a Seafrogs Water Housing for the Sony a6700. The product works well and the delivery was very quick. The communication with Salted line was always clear and efficient.
2025年6月13日
Buy cheap (not that cheap), buy twice!!
From the moment I got this item it didn’t work correctly. The rear control dial buttons did works as they should and the video record button didn’t work very effectively at all. Contacted customer support, to which they did send out some replacement components but this did not fix this issue. Later down the line the shutter button started to stick on which ended several sessions in the water and then the final straw was the housing somehow managed to snap the top control dial clean off the camera.
I got in touch with customer support yet again, and this was their response, “ We would like to let you know that we have never had any of the issues you are describing and we are 99% sure that housing is not the cause of what you are describing.” Which I can only take as basically being accused of lying!!
I know it’s a budget friendly housing but theres budget friendly and then there’s just down right a poor product. Backed up by poor customer service.
100% would not recommend! Work and save that little bit harder to buy something with a bit more quality! Don’t make the same mistake I did!
2025年2月5日
自発的なレビュー
Salted Line Europe からの回答
Hello Matthew,
Thank you for sharing your experience —we're genuinely sorry to hear about the difficulties you've encountered. While many users have had positive results with this €297 housing, it's clear that your unit did not perform as expected. We encourage you to reach out to our support team directly; they’re ready to guide you through a few straightforward steps that may resolve the issues. Your satisfaction is important to us, and we’re here to help.
Salted Line Europe Team.
El envío rapido
El envío rapido, muy contento con el pedido, espero probarlo pronto, un 10!!
2025年5月2日
Terrible quality, DO NOT BUY!!
Terrible quality. I regret buying that, the case has many deffects. Support basically said it was fine, they're not even ashamed on the poor qualiy: "the visible surface marks are cosmetic only and have no impact on its operation or performance."
However if you want to return the housing because it's basically a piece of garbage, they expect a pristine condition of the housing...
2025年4月23日
Salted Line Europe からの回答
Hello Sofyene,
We’re sorry to hear about your recent experience.
To return a product, please contact our support team at support@saltedlineeurope.com. They will provide you with further instructions.
SaltedLine Europe Team
Amazing Saltedline Team
Amazing Saltedline Team, thx for the fast transport 😍. Super Brand !
2025年4月2日
Fast delivery
2025年3月18日
Outstanding Customer Service
Despite delays caused by Fed Ex, customer service was very responsive in monitoring the situation and displaying customer empathy to successfully resolve the issue. Very professional.
2025年3月3日
Seriös processing
Quick Shopping, nothing missed, solid package, solid camera housing and spare Parts.
I can highly recommend the Company and the product
2025年3月3日
service was prompt and queries answered…
service was prompt and queries answered next day. Delivery was also smooth.
2025年2月12日
Trustpilot エクスペリエンス
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