Sand And Sky レビュー 

657
•
TrustScore 5段階評価の2

2.2

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I have been a loyal customer of sand and sky for years now . And I had an account with them , where over i years I accumulated points with them via a loyalty program.! I have just learnt that the loya... もっと見る

5つ星のうち1の評価

Rubbish service Mask dried up rock hard after one use! 3 attempts to contact always closing ticket early Mask dried up rock hard after used once only Thrown in bin Requested replacement o... もっと見る

企業が回答しました

5つ星のうち5の評価

I constantly rave about Sand & Sky to my friends and honestly believe their products have played a huge part in clearing my hormonal acne! I have combination skin and tend to lean more on the oily s... もっと見る

5つ星のうち1の評価

Usually I dont write bad reviews but this time I feel really dissapointed. Made an order. Customer service kindly suggest to check my order status and after I give them my order number they cancelled... もっと見る

企業が回答しました

企業情報

  1. スキンケア クリニック
  2. ・
  3. 薬局

さまざまな外部ソースから提供された情報

Packed with Australia’s most powerful botanical ingredients, Sand & Sky's multi award-winning Australian Pink Clay Mask draws out toxins, pollution and excess oils, while refining the pores, regulating sebum and reducing pigmentation. Instantly revealing smooth skin with a glow so bright you’ll need sunnies! The perfect pick-me-up for dull complexions, giving your skin the deepest cleanse and glow of its life! Giving impressive results from the first use, our Porefining Face Mask transforms skin that is plagued by enlarged pores, blackheads, unwanted oiliness or breakouts.


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2.2

期待以下

TrustScore 5段階評価の2

657件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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2.2

すべてのレビュー

(657)

過去12か月のレビュー数: 5件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Amazing but expensive

Got the face mask and scrub in a bundle, love them but sorry I wouldn't pay full price, they are well to expensive. Use it every other day and it makes a difference straight away. The mask would of lasted me longer but I didn't read the instructions properly so instead of using a thin layer at first I was using a thick layer. I've noticed more of a difference now I'm using it correctly

2020年1月15日
自発的なレビュー
5つ星のうち2の評価

Thrown away money

I bought it in August and used it maybe 3 times. I loved it while i was using it and saw a real improvement in my skin. Unfortunately when i wanted to use it again it was all dried out. Actual clay. Not able to use it anymore whatsoever. I always kept it in dark places and in a 19° area. Regret buying it, cause its very expensive. Just threw away my money.

2020年1月10日
自発的なレビュー
Sand And Sky ロゴ

Sand And Sky からの回答

Hi Petra,

Thanks for sharing your feedback! We are sorry to hear that your mask has dried up!

For the quickest resolution, could you please send us the batch number that can be found at the bottom of the jar and a photo of the mask. We will forward this information to our Product Team for further investigation to make sure it will not happen in the future.

To fix this issue, can you please try putting 2-3 drops of serum into your mask before applying or add some water by using a spray bottle. Please ensure you put it in a controlled amount. Please email us at hello@sandandsky.com (subject: Trustpilot review) if that didn't work as we are determined to help you out.

We look forward to hearing how you go.

Sand & Sky Squad

5つ星のうち2の評価

Seal on box broken

Purchased via Amazon from Sand and Sky. The plastic label seal on the paper box was broken. It seemed that the inside pot hadn't been opened/used but no way to be sure. There seemed to be a large air pocket in the pot so looked about only about two thirds full. It made me feel worried it may have been used or a returned product...I wouldn't buy a product from a physical shop where any type of seal was broken so was disappointed to receive packaging in this state.

2019年12月5日
自発的なレビュー
Sand And Sky ロゴ

Sand And Sky からの回答

Hi A Ní Mhaidín,

Thanks for your feedback. We’re sorry to hear about your experience. We value all feedback from our customers and take all comments seriously so that we improve as a company.

We would like to assist you with the broken products you have received. Please email us your Amazon order details at hello@sandandsky.com (subject: Trustpilot review/Amazon Order) and we’ll be happy to assist you.

Thank You,
Sand & Sky Squad

5つ星のうち1の評価

Dont waste ur time with this

Dont waste ur time with this, the face mask isnt worth it and left my under eyes dry for weeks, the product smell is weird, you can get better products for cheaper

2019年12月4日
自発的なレビュー
Sand And Sky ロゴ

Sand And Sky からの回答

Hi Laila,

Apologies if the mask does not work for you. We do advise using it regularly based on your skin type as part of your skincare routine for the best result. If you have dry skin, always remember to cleanse, tone, mask(based on your skin type and moisturise (serum + moisturiser).

Everyone’s skin is unique. There is no guarantee as to when a result can be easily seen but most of our customers say that they see results after first use.
 As for the smell of our mask, we would like to understand more about this. Please email us at hello@sandandsky.com (subject: Trustpilot review) with your order number and photo of the mask you have received.

Hope this helps!

Team Sand & Sky xo

5つ星のうち4の評価

Holy Grail product!! (Pore refining mask)

This mask is amazing!
The pink packaging is super cute, the little brush that comes with is brilliant for an easy, even application, it smells incredible, the formula is great, love, love, LOVE it!
And even after a few uses, I can notice a difference in my skin. I am prone to subclinical acne on my forehead and chin that is so difficult to get rid of, I've tried everything to no avail.
However, Sand and Sky actually calmed my face down after a week of using, my skin is brighter, spots are less noticeable, I'm really stoked with the results, even though I love this mask, I have only given 4 stars in this review, as for nearly £40, you don't get a lot of product for your money, which is a shame because everything else about the mask is rad.
Please make the pot bigger Sand and Sky!

2019年11月29日
自発的なレビュー
5つ星のうち5の評価

Highly recommend

I love the Sand and Sky products. I regularly use the pink clay mask and the scrub. I have dry skin so don’t use the mask more then once a week but it really clears out my pores and makes my skin look fresher and extremely clean. Combined with the scrub a couple of times a week keeps it silky soft. I have recently also purchased the new Emu Apple Mask and glow drops both of which left my skin beautifully moisturised and with a healthy glow. I can be prone to sensitive skin yet have never reacted to any of these products. The Website is easy to order from and delivery is always very efficient. Have already recommended it to some of my friends. I don’t tend to buy expensive products so for me this is more then I’ve previously spent on products, however they all last really well and the application brushes supplied ensure no product is wasted and you only use what you need each application, combined with the results I get I consider them very good value for money.

2019年11月16日
自発的なレビュー
5つ星のうち5の評価

Amazing

This is the only mask I will use. It makes my face soft and clears my skin

2019年11月11日
自発的なレビュー
5つ星のうち5の評価

Best Mask Ever

I really enjoy the pink clay mask - it’s honestly one of the best I’ve tried. I first got a small sample size and was blown away and immediately purchased a full size. It clears out your pores so well without leaving your skin dry or stripped. Every time I use this mask my face feels and looks amazing and I definitely notice a decrease in my breakouts! You must try this mask - you won’t be disappointed!

2019年11月6日
自発的なレビュー
5つ星のうち1の評価

Do not try!!

The customer service is the only thing that is kinda good. The products themselves and the mask?? That’s a joke. I got the most horrible irritation and allergic reaction, don’t even try it. Also, they do NOT tell you to do a patch test in the instructions prior to application, you should.

2019年10月21日
自発的なレビュー
Sand And Sky ロゴ

Sand And Sky からの回答

Hi Jonathan,

Thanks for your feedback. We’re sorry to hear about your experience with us. We value all feedback from our customers and take all comments seriously so that we improve as a company.

Here at Sand & Sky, we are determined to provide customers with the help they need. Upon checking, the customer service team is in contact with you to assist you further.

Once again, we apologise for any inconvenience caused. If you do have any other concerns or issues, please email us again at hello@sandandsky.com (subject: Trustpilot review) and we’ll be happy to assist you.

Thank You,
Sand & Sky Squad

5つ星のうち5の評価

Love this mask

Love this mask. Leaves your skin feeling super smooth and tight and you have no pores. Feels like you got a face lift.

2019年10月21日
自発的なレビュー
5つ星のうち5の評価

Thank you for saving my skin :)

Thank you for saving my skin. I have finally found the “magic bullet” that tamed my adult acne for soooo long! I am forever grateful. It is truly an effective product. No false claims. If there is just one thing you can improve on...after a while, the remainder of the mask in the jar is starting to feel dry when applied on the skin. Also the brush tip detaches easily specially when I start applying the product. But no worries! I am re-ordering my second jar. Thank you for inventing this amazing product!

2019年10月13日
自発的なレビュー
5つ星のうち4の評価

Amazing!

Amazing!! I use the mask three times a week in the evening between cleansing and moisturizing (I have oily skin). My skin really got glowy and more even, the pores aren't so clogged anymore. The only thing is that only half of the jar is filled with product:-/ so it's a BIT expensive. But the results are amazing<3

2019年10月11日
自発的なレビュー
5つ星のうち5の評価

this product changed my skin

this product changed my skin! i finally felt like my skin was clear from breakouts after using it and the clay mask is perfect for spot breakouts too! it feels so calming on your skin and you can see a difference almost right away!

2019年10月11日
自発的なレビュー
5つ星のうち2の評価

Ouch!

Ouch!

I don't have sensitive skin yet this mask really aggravated my skin! Had high hopes cause it smelt nice and have seen heaps of good reviews; but not for me. You get very little product for the price too :(

2019年10月6日
自発的なレビュー
Sand And Sky ロゴ

Sand And Sky からの回答

Hi Nat,

Thank you for sharing your honest review, and we're sorry to hear that our product caused discomfort and distress to you. Our product contains natural ingredients that make it more active. Have you checked if you’re sensitive to any of the ingredients? Have you done a skin patch test?

At Sand & Sky, we are very serious about our customer's satisfaction and we always work hard to get to the bottom of any customer complaints. If you wish to talk about it, please drop us an email at hello@sandandsky.com with the subject line: Trustpilot Review with your order number and we'll be happy to help you and hear your thoughts!

Regards,
Sand & Sky Squad

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