After years and years at a cheap, near-zero support host, I finally bit the bullet and made the switch to Scala. Their team make it super painless. They have been super responsive to every question an... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
ScalaHosting is a solid, affordable hosting service. Their support is excellent and my email and web sites load quickly. Some of my pages have been online for over 30 years and there are some inconsis... もっと見る
The Internet hosting company I started with over 20 years ago began to do "Ala Cart" nickle and dime billing instead of all-in-one. However most importantly I could no longer log-in to my C-panel to... もっと見る
企業が回答しました
Scala has been excellent over the last four years or so that I've been with them. Any issues have been resolved quickly by support. You're far better off with Scala than with any WordPress-specific ho... もっと見る
企業が回答しました
企業情報
ScalaHosting について
当該企業による記述
ScalaHosting is a Dallas-based hosting provider with over 17 years of experience and a specific focus on managed cloud VPS technology.
Why ScalaHosting?
- Simple website management with our own SPanel control panel - a free cPanel/WHM alternative
- Free and effortless migration - we will migrate all your websites and mailboxes at no additional cost and without any downtime
- Unconditional anytime money back guarantee - just to show you how certain we are about the quality of our services
- 24/7/365 "Ask anything" expert support you can rely on - get help whenever you need it via live chat (instant) or by ticket (15 min. response time)
- We always use the latest hardware to make your websites ultrafast - with All-NVMe storage and the latest EPYC and Intel Xeon Gold 6444Y processors across all our cloud clusters, you can expect nothing but lightning-fast website performance
- Ecommerce-ready Managed Cloud hosting - There’s a reason why ScalaHosting is the exclusive hosting provider for OpenCart! Find us on their homepage.
- Focus on the Managed Cloud - shared hosting is something from the past, and here at Scala, you will get all the help you need to make your cloud migration as smooth as possible
- Joomla exclusive VPS provider - endorsed by Joomla's founder, Brian Teeman
ScalaHosting
当該企業による記述
Anytime unconditional moneyback guarantee. Free and effortless site and account migration.
Every hosting plan comes with an unconditional anytime money-back guarantee which means we’ll issue a full refund if you request it. No questions asked.
ScalaHosting will migrate all your websites from any platform and server at no extra cost and will verify if all migrated websites function correctly on the new server. The only thing you need to do is provide the login details to your previous hosting server.
連絡先
1999 Bryan St #900, 75201, Dallas, 米国
- +1 (503) 893-4279
- affiliate@scalahosting.com
- www.scalahosting.com
4.8
優良
2402件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 90％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Поддержка на хорошем уровне.
Поддержка на хорошем уровне.
Услуги работают стабильно.
Не хватает русского интерфейса в Spanel)
2026年10月26日
ScalaHosting からの回答
Hi Pavel,
Thank you for your kind words about our support team and the reliability of our services! I'm happy to hear that your experience with ScalaHosting has been positive overall.
I understand that having a Russian language option in sPanel would make managing your hosting easier. It was a pleasure speaking with you personally and learning more about your needs.
I've also asked for a few additional details so I can coordinate with our technical team and explore how we can help you achieve your goals. I'd really appreciate the opportunity to continue our conversation and work together toward a solution.
Thank you for your trust in ScalaHosting and for helping us understand where we can improve!
Warm regards,
Gabriella
Hosting that works. Period.
My websites work like they are supposed to..They don't suddenly slow down or disappear because changes were made to the server they are on.. like siteground... and the latest technology is used unlike bluehost. If you want your websites to work the way you code them with the best technology available.. Scala is the winner.
2026年10月26日
ScalaHosting からの回答
Hi Thomas,
There's something reassuring about hosting that simply lets you focus on what you do best: building great websites. I'm delighted to hear that ScalaHosting has provided the stability and modern technology you need to bring your work to life as intended.
Thank you for trusting ScalaHosting with your websites and for recommending us so confidently. We'll keep working to give you a hosting environment you can rely on.
Warm regards,
Gabriella
So I switched from DreamHost to…
So I switched from DreamHost to ScalaHosting back in March 2026. I cannot even explain the difference in customer service and technical support. It is like night and day. And trust me, I was burning mad with the mountain of technical issues and limitations with DreamHost. So I was combing through Trustpilot reviews with a fine tooth comb for every Hosting company out there. I DO NOT REGRET switching to ScalaHosting!
Also, its now Oct 2026 and I just want to shout out Gabriel G., my most recent tech support expert who not only took care of my issue, but did it super fast! I promise I wasn't even holding. Chat tech support was immediate. And Gabriel solved everything in less than 10 minutes.
If this was handled by DreamHost, I would have been waiting 45 minutes just to connect to someone on chat support. Then another 45-60 minutes trying to troubleshoot and resolve my issues. And even still after almost 2 hours, would have eventually referred me to a self help link, which obviously isnt helpful otherwise, I wouldn't need live chat support. Thats the type of shenanigans I had to deal with at DreamHost. So yeah, Im still bitter about my experience with them because I couldn't even get a refund when I left them a year before my 3 year renewal was up.
Anyhow, Scala Hosting have competent tech support and reliable servers!!!
2026年10月26日
自発的なレビュー
ScalaHosting からの回答
Hi Tee,
I love hearing stories like this! After the frustrations you experienced with your previous provider, I'm so pleased that switching to ScalaHosting has been such a positive change for you.
A special thank you for recognizing Gabriel! I'll make sure he receives your kind words. Getting connected with support quickly and having an issue resolved without a long back-and-forth can make all the difference, and I'm delighted he was able to get everything sorted out in under 10 minutes.
Thank you for giving ScalaHosting a chance after doing so much research and for trusting us with your websites. We truly appreciate your confidence in our team and having you with us!
Warm regards,
Gabriella
OMG, a breath of fresh air!
OMG, Scala is a breath of fresh air. I was with LiquidWeb for 10+ years and they were bought out by private equity. As expected, their service went to complete garbage. The move to Scala restored my faith in hosting companies who reply to urgent, mission critical support tickets in 15 minutes, not 15 days. (Looking at you LiquidWeb)
2026年10月26日
ScalaHosting からの回答
Hi Michael,
Now that's the kind of fresh start we love to hear about! I'm thrilled that moving to ScalaHosting has helped restore your confidence in hosting support, especially when every minute counts and urgent issues can't wait.
We know how much it matters to have real people who take your concerns seriously and act quickly when your business depends on it. Thank you for giving ScalaHosting a chance and for trusting us with your projects. We'll keep doing our best to make sure that confidence is well placed!
Warm regards,
Gabriella
Really poor service and very expensive…
Really poor service and very expensive hosting.
I have ordered the 12months 2Core/4GB Ram/50GB NVME. I have used it for one static website and one basic woocommerce (cached) eshop with barely any customer per day. Both of them are behind cloudflare. The result is, I constantly get emails that I use too much cpu and that my service is being limited. Even 2% CPU is too much, I don't understand their claims.. The websites are clean, and I have tried reinstalling wordpress base, cleanup, scan for viruses and exploits, remove plugins etc..
My websites are extremely slow after limit, even the static one. They are barely usable.
Oh and the emails are limited to 1GB each, even though I have 50GB total storage.
All these issues for a premium service that costs 300$/year!! Avoid! One of the worse experiences!
Here is part of the emails/tickets I receive
--------
"It has been five days since our initial notification, and unfortunately, we have not observed a decrease in CPU usage from your end. As a result, it is imperative to address this issue promptly to ensure optimal performance and stability for all users on our server. Here are the latest logs:
2026-10-10 => CPU: 2% => RAM: 0%
2026-10-09 => CPU: 22% => RAM: 0%
2026-10-08 => CPU: 13% => RAM: 0%
2026-10-07 => CPU: 15% => RAM: 0%
2026-10-06 => CPU: 14% => RAM: 0%
2026-10-05 => CPU: 18% => RAM: 0%
2026-10-04 => CPU: 25% => RAM: 0%
2026-10-03 => CPU: 26% => RAM: 0%
2026-10-02 => CPU: 28% => RAM: 0%
2026-10-01 => CPU: 28% => RAM: 0%
We kindly urge you to review your website and take necessary measures to optimize its CPU usage as soon as possible.
If you do not take any measures in the next 2 days we will be forced to limit your account’s PHP FPM processes in order to make sure that the CPU usage is within the acceptable limits."
2026年10月26日
ScalaHosting からの回答
Hi Alexandros,
Thank you for sharing your concerns. I understand how frustrating it can be when your websites aren't performing as expected, especially when you've already taken steps to investigate the issue yourself.
We've reached out to you directly, and our technical team is reviewing your account's resource usage and server load to better understand the situation.
We appreciate the opportunity to look into your concerns and remain available to continue the conversation and work toward a resolution.
Warm regards,
Gabriella
ScalaHosting からの回答
Hi Isabella,
I'm pleased to hear that everything has been running smoothly and that communication with us has been straightforward. We want our customers to feel informed and supported throughout their time with us.
Thank you for choosing ScalaHosting and taking a moment to share your experience!
Warm regards,
Gabriella
After 20 years in web development
After 20 years in web development, I don't have another managed host to recommend besides Scala. Best support ever!
2026年10月26日
ScalaHosting からの回答
Hi Yeti,
Coming from someone with 20 years of experience in web development, that recommendation is especially meaningful! I'm delighted that our team has earned your confidence and made ScalaHosting your go to choice for managed hosting.
Thank you for trusting us with your projects and for recommending us to others. We truly appreciate your support!
Warm regards,
Gabriella
Excellent service and equally excellent…
Excellent service and equally excellent US-based HUMAN customer support for tech, billing, etc.
Human chat support is so good that you almost never need to speak with a support person.
Highly responsive in native English language.
The user interface is intuitive, well designed, and easy to navigate. If you have challenges, your own AI can help you or ScalaHosting support can guide you quickly and easily.
2026年10月23日
ScalaHosting からの回答
Hi Rocky,
I'm delighted to hear that you've found it easy to manage your services and get help whenever you need it. We put a lot of thought into making our platform accessible, but having real people ready to step in and guide customers is just as important.
Thank you for recognizing the work our support team puts in across all hosting matters. Your feedback is greatly appreciated!
Warm regards,
Gabriella
ScalaHosting support is always there
ScalaHosting support is always there, always helpful and keen to resolve any issue we have come across in a timely manner.
2026年10月21日
ScalaHosting からの回答
Hi Steve,
It's reassuring to know that whenever something comes up, you can count on our team to step in and help you find a solution. I know how important it is to have support you can turn to without worrying about being left waiting.
Thank you for continuing to trust ScalaHosting with your hosting needs. I truly appreciate you taking the time to share your experience!
Warm regards,
Gabriella
Live Support and Technical Assistance is Excellent
I have been very happy with my hosting service through Scala over the past 2 years. I am planning to renew for a third, and have confidence that the upcoming year will be as smooth and professional as the past 2 years have been.
Early on, I had a particularly frustrating and challenging problem with AT&T. For nearly a year, AT&T would block my outgoing emails as spam, and blacklist me.
Repeatedly, I had to contact customer service at Scala and work with your technical team in an effort to resolve this issue. The ongoing stubborness of AT&T's refusal to release my emails from their blacklist quickly prompted my tickets being escalated to the highest tier of your technical team.
Deyan's infinite patience, technical expertise and dogged persistence to resolve this issue with AT&T resulted in my emails being whitelisted after nearly a year - and many, many support tickets. Thankfully, I have not been blacklisted since Deyan came up with a permanent solution.
I am very grateful. This kind of customer service and technical assistance is becoming increasingly rare, and is a primary reason I am planning on renewing my subscription.
Thank you very much!!
2026年10月21日
ScalaHosting からの回答
Hi Anne,
Reading your review, I'm especially pleased to know that Deyan stayed with you through such a long and challenging email issue until a lasting solution was found. Problems like this can be incredibly frustrating, and I'm glad you had someone on our team who never stopped working with you until things were resolved.
I'll make sure Deyan receives your recognition. It's wonderful to know that the care and persistence he showed have helped earn your confidence in ScalaHosting and your decision to renew.
Thank you for giving us the opportunity to support you over the past two years. We truly appreciate your trust!
Warm regards,
Gabriella
ScalaHosting からの回答
Hi Walied,
What a lovely message to receive! I'm delighted that you've had such a positive experience with ScalaHosting.
Thank you for taking a moment to share your feedback and for choosing us for your hosting needs!
Warm regards,
Gabriella
ScalaHosting からの回答
Hi Hassan,
I'm happy to hear that you're enjoying the value ScalaHosting offers and that having direct access to our support team has made a positive difference in your experience!
Thank you for sharing your feedback and for choosing us as your hosting provider. If there's anything we could improve or do differently to make your experience even better, I'd genuinely appreciate hearing your thoughts. Please feel free to contact me personally at gabriella@scalahosting.com, and I'll be happy to assist with anything that might need attention.
Warm regards,
Gabriella
The service is reliable and the support…
The service is reliable and the support outstanding
2026年10月23日
ScalaHosting からの回答
Hi Frank,
I'm pleased to know that you can count on ScalaHosting for your hosting needs and that our support team has made a strong impression. We work hard to provide a service our customers can depend on, backed by people who are ready to help when needed.
Thank you for your trust in ScalaHosting. I truly appreciate your feedback!
Warm regards,
Gabriella
The experience is great
The experience is great, and the company is doing well. Very good communications.
2026年10月21日
ScalaHosting からの回答
Hi Elias,
I'm happy to hear that your experience with ScalaHosting has been positive and that our communication has helped make things run smoothly. Keeping our customers informed and making it easy to work with us are both important to me.
Thank you for taking the time to share your thoughts and for choosing ScalaHosting!
Warm regards,
Gabriella
Reliable Support You Can Count On
We've consistently had excellent experiences with ScalaHosting's support team. On numerous occasions, they've been responsive, knowledgeable, and genuinely helpful with everything from DNS configurations and SSL issues to security-related questions. Their team always responds promptly, takes the time to understand the issue, and makes sure it's resolved correctly. It's reassuring to know we can count on reliable, professional support whenever we need it. Highly recommended!
2026年10月10日
ScalaHosting からの回答
Hi Kevin,
Knowing that you can turn to our team for help with everything from DNS settings to SSL and security questions is exactly the kind of experience we want our customers to have. I'm particularly pleased that our specialists take the time to understand each situation and see it through to a solution.
Thank you for continuing to place your confidence in ScalaHosting and for recommending us to others. Your feedback is a wonderful recognition of the care our team puts into its work.
Warm regards,
Gabriella
ScalaHosting からの回答
Hi Mostafa,
Thank you for sharing your feedback. I'm sorry to see that your experience with ScalaHosting hasn't met your expectations.
We've reached out to you personally to better understand your concerns and discuss your experience in more detail. We'd genuinely appreciate the opportunity to work with you, address any issues you may have encountered, and explore how we can make things better.
We value your feedback and hope you'll give us the chance to continue the conversation.
Warm regards,
Gabriella
Simple, reliable, and affordable
We switched to ScalaHosting about a year and a half ago after pricing at our prior hosting service nearly doubled. ScalaHosting has been simple to set up, easy to maintain, and reliable. Best of all, they had pricing tiers that worked for our small business. I have only needed to contact their support once, and my experience was pleasant. They were friendly and professional, and solved my problem quickly. Highly recommended!
2026年10月23日
ScalaHosting からの回答
Hi Meg,
I'm really pleased to hear that switching to ScalaHosting turned out to be the right move for your small business. Knowing that you've found a service that fits your budget and is easy to manage makes me happy, especially after the pricing difficulties you experienced with your previous provider.
It's also lovely to know that when you did need our help, we were able to resolve the issue quickly and make the experience a pleasant one. Thank you for your recommendation and for trusting us with your business. We truly appreciate it!
Warm regards,
Gabriella
Customer support was always responsive…
Customer support was always responsive if we had questions. Setting up email was straight forward and easy. We never experienced any downtime or issues with the service. I will use them again.
2026年10月23日
ScalaHosting からの回答
Hi Aaron,
It's wonderful to know that getting started with email was straightforward and that your hosting experience has been trouble-free. Having support available when questions arise is an important part of that experience, and I'm pleased our team has been able to provide that reassurance.
Thank you for choosing ScalaHosting. We're delighted to be working with you!
Warm regards,
Gabriella
ScalaHosting からの回答
Hi Sandra,
I'm glad our team has been able to help you work through your issues and get things sorted out. Making sure our customers have reliable support when they need it is something we care deeply about.
Thank you for choosing ScalaHosting and for sharing your feedback!
Warm regards,
Gabriella
ScalaHosting からの回答
Hi Sami,
I'm pleased to hear that our team has been able to respond quickly and focus on finding solutions. That's exactly the kind of support we aim to provide whenever our customers need us.
Thank you for choosing ScalaHosting and for taking the time to leave a review!
Warm regards,
Gabriella
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。