Incredible holiday. Third trip booked with Scott Dunn. These guys really do know how to deliver. They use exceptional ground teams who are capable of dealing with any eventuality as I found out. Very... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Incredible holiday. Third trip booked with Scott Dunn. These guys really do know how to deliver. They use exceptional ground teams who are capable of dealing with any eventuality as I found out. Very... もっと見る
企業が回答しました
Our holiday experience was excellent. Scott Dunn organised everything, kept in touch with us and made changes as requested. The itinerary was well thought out and we were escorted, driven and guided e... もっと見る
企業が回答しました
We recently went to Nepal and Bhutan with Score Dunn. The trip they put together was amazing and perfectly structured. The night before we were due to leave war broke out in Iran and our flight via Q... もっと見る
企業が回答しました
We had an incredible trip to Africa which was thoroughly organised by the SD team. We could not have planned such a complex trip without the help of Olivia, Sarah & team. A huge thank you and we can't... もっと見る
At Scott Dunn, we craft luxury, tailor-made holidays that are unique to our guests. We cover all seven continents, using our deep destination knowledge and carefully curated collection of accommodation and experiences to create bespoke trips that are meaningful to each guest. Our Travel Specialists are here to listen, guide and inspire you. Why travel with Scott Dunn? We listen to your travel goals and craft unique trips that are completely and unequivocally bespoke to you. Our global offices in the UK, US and Singapore mean you can speak directly to a member of our team 24/7, no matter where you are in the world. Trust in our team to provide seamless service, so that you can book with confidence. We use our inside knowledge to curate a collection of accommodation, experiences and guides that elevates your travels out of the ordinary. We travel regularly and work closely with our partners all around the world, enabling us to open doors to experiences that simply cannot be accessed when you plan a trip independently. We know luxury looks different to different people, and we deliver on what matters most to you, from private access to the best guides.
ネガティブなレビューの 100%に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Such an experienced group of consultants who have first hand knowledge of their areas resulting in a truly bespoke holiday.

Scott Dunn からの回答
I worked with Kira, a specialist for Latin America, on a trip of a lifetime in Patagonia. I usually am a “self-sufficient” traveller, and I am typically happy to research and plan on my own. I knew I didn’t want to join a large tour group, and I had very specific dates I set aside for this trip. Kira took all my asks and requests into account and built a perfect itinerary around my budget. The experience was hassle-free, I felt so relaxed knowing all I had to do was wake up, show up and get whisked away. There was no need to coordinate with anyone - local teams on the ground reached out to me and made sure everything went smoothly. I’d highly recommend Scott Dunn to any type of traveler - young, old; solo, group; adventurous or not. And I would love to work with Kira again — I really appreciated that she had first hand experience with everything on my itinerary so she could recommend the best hikes to sign up for, and talk me through what to expect once I got to Argentina, even outside my planned itinerary.

Scott Dunn からの回答
We feel we were well served by the Scott Dunn staff and experience

Scott Dunn からの回答
Our trip was amazing and stress free. We had an excellent guide who was knowledgeable, attentive and helpful. Our driver was excellent- very calm. Thank you to Scott and Dunn for organising a trip of a lifetime.

Scott Dunn からの回答
The trip planning was perfect, we new exactly what to expect and there were only nice surprises during our trip :-) From the first stages of the planning until we returned home the service from Scot Dunn was impeccable!

Scott Dunn からの回答
1. Everything you promised was delivered. You heard what we wanted and you crafted a trip that met our goals.
2. The logistics of the travel were flawless. Every pick up, every transport was right where they said they would be at exactly the prearranged time. This made for a totally worry free trip.
3. The accommodations were superb but I would like to highlight some things. The locations were truly perfect. All four hotels made sightseeing so convenient. The service was all that I could have expected. But let me single out La Bandita and Hotel Monti. The staff were extremely solicitous and eager to make our visit spectacular. La Bandita rolled out the red carpet for sure and Monti staff were all smiles and helpfulness. Naples Michelin starred hotel was what one would expect—one of the best restaurants I have ever eaten in. The Florence hotel staff were also very responsive but it wasn’t guite as exceptionally personal as the others. This is less criticism of Florence than a resounding accolade to the others.
3. Activities were well planned and very well orchestrated. Each of our guides seemed to immediately appreciate our level of sophistication in history and archeology and raised their bar. All guides have some trouble going off script, which we encourage, and some did better than others but overall they were very good. My favorite was Michaele in Naples.
4. The sites we visited were excellent choices for us. Pompeii and Herculaneum were wonderful. Hadrian’s villa was also great. Villa d’Este was a little disappointing. I knew ahead of time the villa had no furnishings and didn’t have high expectations but I chose it based on the gardens, especially the famous water fountains. Through no one’s fault, the water was turned off that day. The Vatican was special but probably would have liked to cut loose from the guide to explore more off script. Pienza was a special place but the town really was low season. Tuesday the whole town shuts down apparently but Nick rented a scooter and explored the valley on his own so it worked out fine.
5. The food was on our own except for the included breakfasts. Each hotel did a great job but Naples stood out as one would expect a one star restaurant to do.
All in all a nearly perfect trip. Your planning and expertise was very evident in every detail. Good Job!!!
I will not hesitate to use you again.

Scott Dunn からの回答
Traveled to New Zealand, and Lucy Rudgard with Scott Dunn did a terrific job in making suggestions for where and when to go, and then arranged everything including transportation and activities.

Scott Dunn からの回答
We took two SD trips in 2025. One to Spain (May) and one to Italy (October). Both were interesting, different, beautiful and well-coordinated. We will never forget the quiet solitude of the Alhambra. Or the breathtaking ancient ruins on the Amalfi Coast.
Both required a lot of planning and attention by our trip coordinators - Grace Bunker (Spain) and Livia Angelini (Italy). Both required last-minute flexibility, too, as our interests and expectations evolved over time. Both were more than up to the task.
We are so grateful to them for giving us the gift of two trips of a lifetime. Could not have done it without them.
Thank you, Grace and Livia.

Scott Dunn からの回答
We have just returned from our holiday and have to say it went so smooth without a hitch . Travelling 3 flights to arrive we were kept informed every step of the way . Met by a chaperone from airport to hotels and everyone was prompt and easy to find .Eli did a great job putting this together we feel so grateful , Thank you so must our Galapagos dream was just awesome .

Scott Dunn からの回答
All arrangements for pick-ups, transfers, flights, and our stay at Mala Mala Rattray were superb.

Scott Dunn からの回答
Scott Dunn's staff and local partners are the best in the business! I cannot say enough positive things about our experience from start to finish.

Scott Dunn からの回答
The team worked to create a personalised holiday, with ideas and options that really hit the mark. There was plenty of space to personalise, and great follow up throughout the process before, during and after.

Scott Dunn からの回答
We loved our trip to the Galapagos. We handed over all the planning including our flights to Scott Dunn.
Kira McNeil was our advisor and was responsive and transparent throughout the process. She asked the right questions and listened to our responses.
Our travel was seamless and every detail was taken care of!
Our ship, The Endemic was perfect. Intimate and well run. Our naturalist, Enrique was especially wonderful.
We are not used to luxury travel and we LOVED it. Thanks Kira and Scott Dunn.

Scott Dunn からの回答
We enjoyed a truly fantastic holiday at Daios Cove in Crete, using Scott Dunn. The food is exceptionally good at every restaurant; absolutely every meal was incredible. The setting at Daios Cove is idyllic, and the childcare team at the Scott Dunn Explorers club were fantastic (a particular shout out to the marvellous Nikos who was beyond brilliant, and the lovely Zoi too).
Booking the holiday was also made very easy with the help of Pete, who ensured it was all exactly as we needed it to be, and advance booking of the restaurants (which was key) was expertly done by Issy too.
This was our first Scott Dunn holiday and we have been very impressed, so we hope to use them again!

Scott Dunn からの回答
Very well organised holiday, very responsive and professional approach throughout. Itinerary seamlessly followed.Highly reccomended.

Scott Dunn からの回答
A great travel agency. We had certain expectations (focus on food experiences, more active than passive ways of spending time, etc) and the trip was perfectly tailored to our needs. Whenever I travel with Scott Dunn I know I don’t have to worry about any logistics, the quality is always there, and if I have any ad hoc requests, questions etc. I’m going to get help immediately. Well planned time and well spent money with activities and attractions that created memories I could not design easily on my own.

Scott Dunn からの回答
I travel with my wife and two kids extensively. We spend 8-10 days every month traveling the US and around the world. We decided to try Scott Dunn and we were very dissatisfied with their service. We had to follow up over and over with Lucy, the rep that gave us.
She gave us very limited options for traveling to Mexico so we did the research ourselves and sent her the travel dates and resorts we wanted, both of which they have a relationship with. She said she would send a proposal and never did, even after we followed up with emails and phone calls. Very unprofessional and very frustrating.

Scott Dunn からの回答
Amazing vacation with every detail taken care of by the wonderful team at Scott Dunn. Ashley, Sabina, and Olivia really made the vacation of our dreams a reality. The tours guides were amazing and the excursions created great family memories. I can't wait to plan our next trip! thank you all so much

Scott Dunn からの回答
Courteous professional, expiditious and caring planning and execution. Livia and Sabina listened to our travel preferences including physical limitations and economic boundaries to plan the itinerray. They were both available during the trip to resolve any travel issues that arose. We are looking forward to working with Livia, Sabine and Scot Dunn in the futrue.

Scott Dunn からの回答
We recently returned from a trip to Japan and had an incredible experience working with Jess Capello Mathews. She planned a perfectly organized one-week itinerary that exceeded our expectations. Every guide was wonderful and made navigating the cities so easy. The hotels were excellent, and we loved each of our excursions. Thank you, Jess, for planning such an unforgettable trip!

Scott Dunn からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。