We wanted an extra seat to fit into our corner sofa. We were assisted by little Kate again at the Aintree branch. She was courteous, professional and as always patient. She sorted out exactly what we... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We visited the Aintree store on the 19/8/26 welcomed and assisted by Imogen, she was very helpful and very patient, also very knowledgeable. She went above and beyond staying later than her finish ti... もっと見る
Great service and informative during ordering at Aintree store. Good communication about where preparation of sofas were up to. Delivery: sofa expected 19/8/26 between 16.55pm/5.20pm. Phone call... もっと見る
The staff were friendly, and gave us plenty of time to look around, try various chairs for comfort. We only wanted one armchair - for my use because I have a bad back and our existing lounge suite is... もっと見る
企業情報
poltronesofà - Aintree について
当該企業による記述
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
当該企業による記述
連絡先
Aintree Shopping Park, Topham Drive, L9 5AT, Liverpool, Lancashire,, 英国
- 0191 731 3300
4.6
優良
2381件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great experience
Great experience from choosing to delivery. Customer advisors ( Tom) so helpful and friendly in the Aintree store.
Furniture arrived 2 weeks before estimated date ( another plus) and the delivery guys were fantastic respected our home and the new sofas, did a very speedy and tidy job !! 10/10 all around .
2026年6月10日
The man who dealt with me was not at…
The man who dealt with us was not at all pushy.
He was really helpful and done his best to get us a good deal.
I think it's important to have a sales person who understands his customer.
We change our furniture regularly and we would use this store again if we were met with such a nice, understanding salesperson.
2026年6月2日
Si was extremely helpful and very…
Si was extremely helpful and very knowledgeable ans approachable. Thank you :)
2026年5月30日
Very helpful staff good advice and well…
Very helpful staff good advice and well planned design
2026年6月4日
Poltrone aintree retail park
Went to poltrone aintree retail park , was greeted by kate ,who looked after me when ordering sofas , what an amazing person so curteous , polite , helpful , told her what my budget was , nothing was too much trouble , she is brilliant , had my sofas ordered in 30 minutes .
2026年6月1日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Extremely helpful staff in Aintree store
Staff in Aintree shop were extremely helpful and delivery men were polite and efficient.
2026年6月3日
poltronesofà - Aintree からの回答
Good Afternoon,
Thank you for your review.
We’re pleased to hear you had a positive experience with us.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many thanks
Lynsey - Poltronesofa at ScS
Social Media Team
Kate was very welcoming and…
Kate was very welcoming and professional.
No hard sell, just information to help us make a decision.
Everything explained in simple terms
I would totally recommend
2026年6月1日
Fantastic service from the moment we…
Fantastic service from the moment we walked through the door, greeted by Simon, he was so helpful, really patience, didn't rush us, we looked at a number of sofas, so much to choose from. We picked the perfect sofa, which was very comfortable in the perfect colour, would definitely recommend going there and ask for Simon to help you.
2026年5月28日
Another great product from scs sofas…
Another great product from scs sofas where delivered on time the two guys where very professional
2026年5月30日
I visited a couple of times and saw…
I visited a couple of times and saw Kate. She was very helpful and knowledgeable
2026年5月30日
Was walked around show room by 2 very…
Was walked around show room by 2 very polite men never felt pressured at any timr
2026年5月14日
Helpful friendly staff…
Visited your Aintree showroom on 2 occasions. Staff friendly and helpful, On second visit placed an order and awaiting delivery hopefully early July. I was dealt with by a gentleman on my first vuisit and on the second visit when I placed the order it was Kate.
2026年5月20日
poltronesofà - Aintree からの回答
Good Afternoon,
Thank you very much for your time today, it was lovely speaking with you.
Thank you again for your feedback following your visit to both stores and we will ensure that your comments are passed on to the relevant teams.
Many thanks
Lynsey - Poltronesofa at ScS
Social Media Team
Very happy customer
Great product and friendly efficient service. No fuss delivery and set up.
2026年5月23日
Very happy with furniture delivery men…
Very happy with furniture delivery men very polite but on bringing the sofa into my living room took some paint off the door frame and said I just need to paint over it which in reality I should not have to do
2026年5月22日
poltronesofà - Aintree からの回答
Ciao Sheila,
I hope you are well.
Thank you for taking the time to leave us your review following your delivery.
I am pleased to see that you are happy with your furniture however apologise that there was an issue with the paintwork on your doorframe. I will ensure that your feedback as passed on to our Distribution Centre to help us improve on our customer experience moving forward.
Again we are sorry for any inconvenience caused.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
Delivery lads were great
Delivery lads were great, got up 3 flights of stairs to my flat, built couch and took all the cardboard, boss lads, thanks again.
2026年5月23日
Great service!
Great service!
the guys delivering out 3 piece suite were efficient, professional and polite. very happy customer.
2026年5月22日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。