The delivery was on time and the guys did a really good job in unpacking and setting the sofa up .we did find however that it is not as comfy as the one we sat on in the store,hopefully it will get be... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Friendly and helpful staff - Chloe Northfield spent a lot of time with us and gave helpful advice. Showroom was spacious and we liked the way that the fabric samples were hung up instead of flick t... もっと見る
Customer beware!! The sale staff lied to my mother about a footstool my mother ordered. Did not tell her or write on the invoice the size they ordered which was bigger than the one she requested.... もっと見る
企業が回答しました
selection of furniture was excerlent we were spoilt for choice.wonderful designs for suites that people need. the assistant was very helpful and careing . we are old age pensioners and needed guidan... もっと見る
企業情報
poltronesofà - Chelmsford について
当該企業による記述
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
当該企業による記述
連絡先
Unit 3 Clock Tower Retail Park, Westway, CM1 3FJ, Chelmsford, Essex, 英国
- 01245 678678
4.5
優良
1254件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great customer service
Andy and team made us feel very welcome, and answered all of our questions over multiple visits. Andy was always on hand to support but was not intrusive. We selected our suite happy in the knowledge that we had been taken through all options and were purchasing the right suite for us. Would highly recommend Andy and the SCS team.
2024年9月28日
自発的なレビュー
poltronesofà - Chelmsford からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Bought a lovely sofa
Bought a lovely sofa, Shannon the sales assistant was very helpful and patient , explained everything about the insurance against damage, helpful with colour choice, highly recommended
2024年9月27日
自発的なレビュー
poltronesofà - Chelmsford からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent customer service …
So helpful giving all the information I wanted and more.
I would not hesitate to recommend their customer service.
2024年9月19日
poltronesofà - Chelmsford からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Jackie helped us with the choice of…
Jackie helped us with the choice of sofa that we needed. She was very helpful and knowledgeable
2024年9月23日
自発的なレビュー
poltronesofà - Chelmsford からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
A great selection of sofas
A great selection of sofas, and the staff are very helpful without being pushy.
2024年8月31日
poltronesofà - Chelmsford からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
poltronesofà - Chelmsford からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
We had good service from the Chelmsford…
We had good service from the Chelmsford store. They were helpful and efficient when ordering and delaying our delivery. Dan and Simon who delivered our sofa were prompt and very professional
2024年9月13日
自発的なレビュー
poltronesofà - Chelmsford からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
First class service by the sales team
2024年9月11日
poltronesofà - Chelmsford からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
poltronesofà - Chelmsford からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Chelmsford store
Overall very happy especially with ANDY ,the chelmsford store salesperson.he was very informed about product and remaind patient throughout our purchase and made the whole transaction very simple.
2024年9月2日
自発的なレビュー
poltronesofà - Chelmsford からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
I was impressed with the quality of…
I was impressed with the quality of both products and the service at SCS. The furniture has added a touch of elegance to my home and I would definitely recommend this store to anyone looking for quality furniture and excellent customer service.
2024年9月1日
自発的なレビュー
poltronesofà - Chelmsford からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Well you just can't fault the service…
Well you just can't fault the service the staff were great so helpful and welcoming
2024年8月27日
poltronesofà - Chelmsford からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent service
Excellent service, friendly, polite delivery men, Phil and Chris, and fast sofa installation. I would highly recommend. Our sofa is incredibly comfortable too, and looks lovely.
2024年8月20日
自発的なレビュー
poltronesofà - Chelmsford からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
SCS Chelmsford
My son and I visited SCS in Chelmsford this morning. We were greeted by a lovely young assistant called Shannon. We explained to Shannon that we were looking for two arm chairs, possibly Lazy Boys as we’d had them before and have been very happy with them. Shannon took us through the store explaining the technicalities of the chairs we saw. Finally we decided on 2 Lazy Boys, plus a two seater sofa ! The Manager introduced himself to us, and made us a very welcome coffee. A really nice man, lovely sense of humour. We thoroughly recommend this store to anyone looking for furniture. Huge selection and delightful staff. Jacqueline and Richard Nott
2024年8月19日
自発的なレビュー
poltronesofà - Chelmsford からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
SCS delivery
The delivery drivers Simon and Daniel were very professional, helpful and knowledgeable. They were organised, worked well together and made sure that everything was okay before they left
Thanks guys
2024年8月19日
自発的なレビュー
poltronesofà - Chelmsford からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent service
Very satisfied with the whole experience.
No pressure(which i hate )
Andy and Shannon
Both friendly and knowledgeable .
Even when I returned later with a query the manager was quick to answer my questions . The whole team are friendly and professional
Grateful thanks to the team
2024年8月18日
poltronesofà - Chelmsford からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
SCS Chelmsford - Shannon
I recently purchased 2 rugs in the Chelmsford SCS store. I was assisted by Shannon in the store. She was great, very knowledgeable, friendly and went above and beyond. She even helped me take the rugs to the car due to a neck injury. If you are looking for furniture for your home, then go seek out Shannon. It was a friendly atmosphere in the store and her colleague Jackie also chatted with us and was also very friendly.
2024年8月14日
自発的なレビュー
poltronesofà - Chelmsford からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Shannon was very helpful and not pushy.
2024年8月11日
poltronesofà - Chelmsford からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
poltronesofà - Chelmsford からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Helpful and pleasant experience
We made an inpromptu visit to measure for a future purchase. We were welcomed into the store and all staff were friendly. Whilst measuring, Teri asked if she could help and her friendly manner and advice motivated us to purchase. We were grateful for the manager's discount. A slightly earlier purchase than planned, but a very pleasant buying experience!
2024年8月2日
poltronesofà - Chelmsford からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
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