Andy and Liam (Cheltenham branch) were fantastic from the start of our discussion, to the follow up visits and when placing our order. They went above and beyond to help us find our perfect sofas. The... もっと見る
所在地
所在地を変更Unit 6 Kingsditch Retail Park,, Kingsditch Lane, GL51 9PX Cheltenham, Gloucestershire,, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Very helpful member of staff attended to us. Just the right amount of Friendly. Found furniture that matched my brief and budget, which was great. Only frawback to our visit was that we had a bab... もっと見る
企業が回答しました
Customer Service second to none. Liam was patient, knowledgeable and helpful. Not at all pushy. My daughter and I wandered around the Cheltenham store at our leisure, trying all all the different op... もっと見る
Great service in the store, knowledge team in the Cheltenham store, product arrived pre target stated date. The tracking delivery app was most informative, the guys were polite and knowledgeable re t... もっと見る
企業情報
poltronesofà - Cheltenham について
当該企業による記述
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
当該企業による記述
連絡先
Unit 6 Kingsditch Retail Park,, Kingsditch Lane, GL51 9PX, Cheltenham, Gloucestershire,, 英国
- 01242 541050
4.6
優良
1335件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Mathue was very helpful
Mathue was very helpful, he answered all of our questions and was very knowledgable. He talked through and explained all of the options very clearly.
2024年8月22日
poltronesofà - Cheltenham からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Mathue was extremely helpful and…
Mathue was extremely helpful and friendly in offering advice and helping me choose the right rug for my lounge. He was genuine and non pushy.
2024年8月24日
自発的なレビュー
poltronesofà - Cheltenham からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Great experience in buying a sofa
Great experience in buying a sofa, only went in to spec potential sofas but was given the suggestion to look in the clearance and found an ex display sofa and chair which was perfect. Ollie was amazing and supportive throughout the process.
2024年8月17日
poltronesofà - Cheltenham からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
poltronesofà - Cheltenham からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Cheltenham Store
Visited Cheltenham Store, served by Mathue. Allowed us to browse and answered all our questions we had.
Relaxed purchase with no pressure.
Can’t comment on product or delivery as not due until mid-November for delivery.
2024年8月12日
poltronesofà - Cheltenham からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent service
Excellent service
The staff weren’t pushy they was there if you needed them for help and advice.
We went to other furniture stores but went back to ScS because of how nice the gentleman who attended to us and he even made us a coffee while we decided what colour fabric etc we wanted
Thank you for making it less stressful for us both.
2024年8月5日
poltronesofà - Cheltenham からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
They were very Pleasent and helpful the…
They were very Pleasent and helpful the didn’t make any mess on delivery and also moved other furniture where necessary.
2024年8月6日
自発的なレビュー
poltronesofà - Cheltenham からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Lovely settee and good price
Lovely settee and good price. It would been helpful to been given a slot time for delivery the day before or morning not hour before.
2024年7月27日
poltronesofà - Cheltenham からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Nice
Nice store, goods well displayed, sales assistant (MA THU) very helpful, not pushy but very knowledgeable
2024年7月27日
poltronesofà - Cheltenham からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
One day I was sat in my annex dreaming…
One day I was sat in my annex dreaming of what sort of suite I would like to furnish it with, and the very next day, here I am luxuriating in the comfort and elegant looks of it! Amazing! My daughter kindly took me sofa shopping in Cheltenham. We went in SCS first and had a look round then I espied a beautiful two-seater and chair just a perfect colour and size for me. It just happened to be on offer too. Lucky me. I suffer from arthritis and when I sat in it, my back felt really supported and seat height was just right. A very helpful and understanding sales person called Mathue talked us through everything and gave us helpful advice. I didn’t want to make a rash decision so we visited other nearby furniture shops. Nothing caught my eye or felt as comfortable and sales staff were very pushy. Needless to say I soon returned to SCS and bought the suite Mathue had been so helpful with. It was delivered the next day! He was brilliant. Thanks!
2024年7月27日
poltronesofà - Cheltenham からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Great experience from door to store
We have had a great experience from store to door.
Nathan at the store in Cheltenham was amazing, answered all question, haves us option all round great experience.
Delivery Kevin and Lee were great, phoned to say on there way, put the remaining bits of sofa together for me, unpacked and did the job great and two very friendly blokes.
2024年7月23日
自発的なレビュー
poltronesofà - Cheltenham からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Wasn’t hasseld as soon as I got in…
Wasn’t hasseld as soon as I got in door, asked me to let them know when I would like assistance so I cud browse at my leisure then when I was ready they were very helpful
2024年7月17日
poltronesofà - Cheltenham からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Praise where deserved…
Our new sofas arrived to-day bang on time that we were told they would be. Kevin & Lee the delivery men could not of been more helpfull and courteous, we would recommend SCS to anyone if they are thinking of using them.
2024年7月23日
自発的なレビュー
poltronesofà - Cheltenham からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
poltronesofà - Cheltenham からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Great team in the Cheltenham store
Great team in the Cheltenham store. No pressure selling and listened to our needs
2024年7月21日
poltronesofà - Cheltenham からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Our delivery guy kev and Simon very…
Our delivery guys kev and Simon very respectful carried the sofas and put them in place a real asset to your team 10/10 service
2024年7月19日
自発的なレビュー
poltronesofà - Cheltenham からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
poltronesofà - Cheltenham からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Good communications throughout
Good communications throughout. Great updates regarding delivery and the guys were prompt, tidy and polite.
2024年7月15日
自発的なレビュー
poltronesofà - Cheltenham からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Jason and jayden delivery technician's…
Jason and jayden delivery technician's A1 phone call in the morning telling me of ETA came on time asked where I wanted my item,very straight forward Very polite A1 guys very happy with service
2024年7月15日
自発的なレビュー
poltronesofà - Cheltenham からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Salesman Nathan was helpful without…
Salesman Nathan was helpful without being pushy,unlike our experience at a nearby furniture shop where my wife felt as though we were being shadowed too closely. Result being we left empty handed and came into ScS to buy the two settees we need. So far so good. We are looking forward to a smooth and trouble free delivery.
2024年7月13日
poltronesofà - Cheltenham からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
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