The young salesman was incredibly nice, really helpful and made the whole experience very pleasant indeed. He was very kind and patient explaining every elements of my purchase and delivery. Thank... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We was greeted on entering the store and then left to browse for a while, then the salesman helped us sort out choosing our new sofa and was very knowledgeable, the only downside was they ordered the... もっと見る
The staff were friendly and knowledgeable, took our requirements and did not try to push us past our budget. Overall it was a very relaxed experience and we got what we wanted with the minimum of fuss... もっと見る
Chesterfield store. Richard and Shania are a credit to the company they were both extremely helpful and pleasant. But the main reason I ordered my new furniture from here was the fantastic range of fa... もっと見る
企業情報
Poltronesofa - Chesterfield について
当該企業による記述
Poltronesofa
Visit PoltronesofaPoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
It’s so easy to order; we have 100 stores nationwide, find your local store at www.scs.co.uk/stores. Alternatively, you can order any sofa range online at www.scs.co.uk or call our online sales team direct on 0800 7310048, who can help you choose the perfect sofa.
当該企業による記述
連絡先
Markham Retail Park, Markham Road, S40 1SR, Chesterfield, Derbyshire,, 英国
- 01246 541010
4.6
優良
1579件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
time factor on delivery's when purchasing sale stock
Staff very attentive with us, disappointed with delivery service having to wait 4+ weeks after purchasing sofa +chair+stool
2026年7月8日
Poltronesofa - Chesterfield からの回答
Good Morning Mrs Hubball,
I hope you are well and thank you for your review.
I am pleased to see that you were happy with the service from the team in store on your recent visit however I am sorry that the delivery lead time is longer than you may have hoped for.
I can understand why this may be disappointing for you and apologise for any inconvenience.
As soon as your furniture is ready the team will reach out regarding your delivery.
Many thanks
Lynsey - Poltronesofa at ScS
Social Media Team
We was greeted on entering the store…
We was greeted on entering the store and then left to browse for a while, then the salesman helped us sort out choosing our new sofa and was very knowledgeable, the only downside was they ordered the wrong colour suite which got rectified quickly
2026年7月8日
Being delivered in separate boxes put…
Being delivered in separate boxes put together with the utmost care putting the sofa exactly where I wanted it taking away all the rubbish very polite gentlemen with a professional manner all in all a lovely experience
2026年7月7日
Excellent service from Poltronsofa
Excellent service from the communication to the delivery. Delivery guys were brilliant, polite and very efficient. Will definitely be purchasing again from Poltronsofa Chesterfield again.
2026年7月9日
Fantastic Sofas
Ali was helpful, patient and informative. Lots of choice of styles, fabrics and colours.
2026年6月27日
The young salesman was incredibly nice
The young salesman was incredibly nice, really helpful and made the whole experience very pleasant indeed.
He was very kind and patient explaining every elements of my purchase and delivery.
Thank you
2026年6月30日
Staff were very friendly and…
Staff were very friendly and informative. Ordering was very easy
2026年6月29日
Good sofa smells nice
2026年6月30日
Very warm welcome when you enter the…
Very warm welcome when you enter the store very lovely gentleman
2026年7月1日
The delivery staff were helpful made…
The delivery staff were helpful made sure we knew just when to expect their arrival
Put everything where we wanted it placing
Made sure we were happy with everything before they left and knew how to contact them if we had a problem
2026年6月30日
Every think went well delivered on time…
Every think went well delivered on time polite delivery guys very pleased
2026年6月28日
Very helpful and informative gave good…
Very helpful and informative gave good advice when required also explored alternative choices a good all round experience
2026年6月25日
Excellent experience from beginning to end
Staff in store were very helpful, patient and had a good knowledge of the various sofas to guide our choice.
The delivery guys were lovely happy chaps ( Todd and Kondwani) obviously enjoyed working together.
Communication from beginning to end was excellent.
2026年6月25日
No morning notification as promised
The in shop experience was good, as was the delivery. I couldn't fault the two guys who worked hard in unbearable heat. However I was disappointed to not receive any notification on the morning of delivery despite a previous day email promising a smaller time window and an app to track the delivery. Consequently we were hanging around all day wondering.
2026年6月26日
Poltronesofa - Chesterfield からの回答
Good Afternoon David,
I hope you are well and thank you for sharing your feedback.
I am very sorry that you did not receive the expected updates on the day regarding your delivery and please accept my apologies for any inconvenience that this may have caused you.
I will ensure that your feedback is passed on to our Distribution Centre to make them aware as this helps us to improve moving forward.
Thank you for your order and we hope that you are happy with your furniture.
Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team
The actual delivery was ok but it to
The actual delivery was ok but it took from 24february 19june 2026 so that wasn’t, togood
2026年6月20日
Chesterfield store
Chesterfield store. Richard and Shania are a credit to the company they were both extremely helpful and pleasant. But the main reason I ordered my new furniture from here was the fantastic range of fabric and colour choice. I mean any new settee in any colour and fabric blew my mind. At other places you only get a few colour choices so even on my 1st visit to the store I knew I was getting my new furniture from here. Had a right laugh with Richard he made me feel like a friend not just somebody spending money.
2026年6月4日
Professional service
2026年6月23日
Poltronesofa - Chesterfield からの回答
Ciao Mr Barnett,
Thank you for taking the time to speak with me today.
We really appreciate your feedback as this helps us to improve our customer experience. I will ensure that this is passed on to the relevant teams.
I am pleased that you are happy with your chosen furniture.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
Excellent customer service
Excellent customer service kept up to date on delivery times
Delivered on time and assembled by delivery guys very helpful
2026年6月20日
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