Walking into the showroom, you are immediately hit with the lovely air freshener, made me feel comfortable straight away. The assistance we received was second to none, I think she was called Lowry, e... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Delivery was fantastic, had multiple text messages with updates and a call 30mins before chair arrived, delivery drivers were very polite, chair assembled quickly, checked it over made sure everything... もっと見る
From the moment we walked in, the service was superb. Had a previous visit and saw a very helpful lady Lowrie, Deputy, she was brilliant. We returned with the view to purchase a chair for my 9... もっと見る
Furniture order came in two deliveries. Faulty furniture on both occasions. Staff initially very helpful but just received notice that although the latest delivery can be repaired there is a 12 week l... もっと見る
企業が回答しました
企業情報
poltronesofà - Cribbs について
当該企業による記述
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
当該企業による記述

連絡先
Cribbs Causeway Retail Park, Lysander Road, BS34 5UR, Bristol,, 英国
- 0191 731 3300
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The order was delivered in a timely…
The order was delivered in a timely manner. Despite the challenges to get the sofa upstairs through an upstairs window as it couldn't fit through the staircase, the crew did an amazing job. All done and we hope we will have happy times with our new sofa.
Great delivery team
Great delivery team. Installed sofa up four flights of steps and very tight space to work with.
Sales team were excellent.
Sofa Delivery from SCS.
When the delivery men saw the size of the lift, the door to the balcony & the door from the balcony to my flat they said the sofa might be too big to deliver but they would try. They delivered it very quickly with always mm to spare & they had to take the feet off to get it through the two doors. They were very friendly & did not complain once even though it was very difficult to get the sofa through the two doors.
Purchased Suite from Cribbs Bristol…
Purchased Suite from Cribbs Bristol SCS. Sales team very helpful throughout multiple visits whilst deciding which one to buy.
Delivery was excellent, real time tracking of installation team. Quick and professional, sympathetic to our requirements.
Overall very happy with our experience, I would recommend, adding, take your time deciding!
Great delivery experience
Clear communication with regular updates. Tracker worked well. Easy to contact SCS and speak to someone to get reassurance. Delivery team friendly and efficient. Sofas look lovely.
Prompt delivery/excellent service.
Prompt delivery, called before arrival. Excellent service, polite and courteous. Checked we were happy with everything before leaving.
Good update on delivery time,pleasant…
Good update on delivery time,pleasant and efficient delivery personnel.
Delivery men amazing
Delivery men amazing, sofa fantastic was a bit worried when I read some reviews but from staff in the showroom to delivery absolutely no problems at all first class service and product
Louri was brilliant
Louri was brilliant really looking after us and advising - I was just pre open heart surgery and could not take stairs - she looked after us both and nothing was too much trouble. Chairs and sofa have since arrived and they are perfect - delivery men were brilliant too.
We had been into three similar suite providing shops and this one stood out head and shoulders above - you could also tell the great relationship the staff had between them - a really happy experience. Now I have had surgery and recovering we intend to revisit and thank her in person.
We popped in today Friday 27/6 unfortunately no it in but greater by the manager Simon and we explained visit and he too was briliant
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Store experience good/delivery so so
Store experience in Bristol Cribbs causeway was good with friendly helpful staff.
Delivery was ok but not amazing.
You pay £150 for delivery only for the team to refuse to put it into the room it was destined to go in.
They only get 10-15 mins and then need to be gone.
Noticed this morning that the delivery team have damaged a wall with the movement of the sofa, not that a little bit of DIY can’t sort but that not the point.

poltronesofà - Cribbs からの回答
Good job!
Delivery arrived nice and early in the day, men were very helpful and did a great job!
Very good delivery service
Very good delivery service. The crew unpacked and assembled the sofa and took the packaging away.
Both of the delivery drivers were…
Both of the delivery drivers were brilliant,made everything look so easy,both deserve a huge pay rise!!
Problems started when I had to pay…
Problems started when I had to pay balance with the system wanting to change me £80 more than the invoice. Eventually fixed by store. Delivery on the agreed day was missing a 3 seat sofa. Delivery crew were not helpful and struggled to deliver what they had saying they wouldn’t be able to fit through the door. They persisted and it fitted fine. The missing sofa was delivered a day later. A week later got messages saying another delivery was due but this was a ghost delivery so just got a delivery confirmation that had a fake signature on it, probably just to close their ticket down. Whole experience was so disjointed and disorganised

poltronesofà - Cribbs からの回答
Excellent service in Bristol Cribbs store
Excellent service in Bristol store, competitively priced sofa and very efficient delivery today. Delighted with whole experience
2nd time I've bought a new leather…
2nd time I've bought a new leather recliner sofa set from SCS and always a great service. New sofa was due in 12 weeks from order but arrived several weeks early. Delivery was arranged for a time that suited us and the delivery guys arrived exactly when they said they would. They were very careful bringing the new sofas in and all packaging was removed. Excellent service.
Great service
Great service, very helpful and friendly drivers and cleaned all the packaging away and checked I was happy with everything before leaving. Great thank you.
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