The staff was lovely and exreamly attentive and helpful while me and my husband browsed around. We went in for one type of couch and ended up finding a completely different type that we both fell in l... もっと見る
所在地
所在地を変更Unit 3 Cortonwood Retail Park, Brampton, S73 0TB Barnsley, South Yorkshire,, GB
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Staff helpful during the ordering of the sofa. Delivery well organised. Ordered leather sofa in arabis 005. Could you confirm this is the colour/material used to make the item so I can ensure I mak... もっと見る
企業が回答しました
Both staff members were great, honest, and efficient, and they were brilliant with their customer service. The lady dealing with us went above and beyond by setting out our room true to size in their... もっと見る
A very nice friendly man dealt with my purchase and answered any queries I had. Even very helpfull the following day when I wrnt back and bought the matching footstool. Would recommend them to anybod... もっと見る
企業情報
Poltronesofa - Dearne Valley について
当該企業による記述
Poltronesofa
Visit PoltronesofaPoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
It’s so easy to order; we have 100 stores nationwide, find your local store at www.scs.co.uk/stores. Alternatively, you can order any sofa range online at www.scs.co.uk or call our online sales team direct on 0800 7310048, who can help you choose the perfect sofa.
当該企業による記述
連絡先
Unit 3 Cortonwood Retail Park, Brampton, S73 0TB, Barnsley, South Yorkshire,, 英国
- 01226 272770
4.6
優良
1614件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
A very nice friendly man dealt with my…
A very nice friendly man dealt with my purchase and answered any queries I had. Even very helpfull the following day when I wrnt back and bought the matching footstool. Would recommend them to anybody. Well done.
2026年7月7日
They we're very helpful and didn't…
They we're very helpful and didn't pressure you to buy anything
2026年7月7日
Susie was an excellent saleswoman
2026年7月9日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
We were so disappointed with the sales…
We were so disappointed with the sales team at the Dearne valley branch , doing things so quickly making so many mistakes, my wife felt bullied into the sale , the mistakes were still being made right up to delivery of the sofa No slides were put on to the delivery advice luckily the delivery guys David and Liam who were so professional had some on the van , Liam and David were amazing so friendly and professional delivering our sofa ,they very nearly made up for the unprofessional staff at dearne valley store .
2026年7月8日
Poltronesofa - Dearne Valley からの回答
Good Morning,
I hope you are well and thank you for taking the time to leave us a review.
We're very sorry to hear about your experience at our Dearne Valley store.
It's disappointing to learn that you felt the service fell below the standard we aim to provide, particularly regarding the mistakes made throughout your order and the way your wife felt during the sales process.
We're pleased to hear that David and Liam provided such a positive delivery experience and will make sure your positive comments are passed onto them.
Thank you for bringing your experience to our attention and providing your honest feedback, this is always appreciated as it helps us to improve both our service and our customers' experience.
Many Thanks,
Lauren - Poltronesofà at ScS
Social Media Team
Firstly the smell in the shop is…
Firstly the smell in the shop is amazing. The staff are welcoming and friendly. We were served by the lovely Susan who went above and beyond.
2026年6月29日
Excellent service from start to finish
Excellent service from start to finish, well informed of delivery and time , the 2 lads that delivered our suite were so helpful, well mannered and tidy . 5 stars all the way
2026年7月4日
Staff helpful during the ordering of…
Staff helpful during the ordering of the sofa.
Delivery well organised.
Ordered leather sofa in arabis 005. Could you confirm this is the colour/material used to make the item so I can ensure I make the correct selection if I decide to purchase further items from the same range.
2026年7月2日
Poltronesofa - Dearne Valley からの回答
Good Morning Karen,
I hope you are well and thank you for taking the time to leave us your review.
I am pleased to see that you found the team to be helpful when placing your recent order with us.
I can confirm that your sofa has been ordered in The Arabis leather and the colour option is 005 which is the dark beige.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many thanks,
Poltronesofa at ScS
Social Media Team
From walking in to the shop to now…
From walking in to the shop to now sitting on the sofa in my living room the whole experience has been a good one.
Thanks
2026年7月2日
Informed at all times of delivery…
Informed at all times of delivery process. Friendly and communicative delivery drivers. Understood our needs
2026年7月2日
Wrong colour delivered
Wrong colour delivered, been reported still waiting on a phone call to resolve
2026年6月28日
Poltronesofa - Dearne Valley からの回答
Ciao Mr Hollis,
I hope you are well and thank you for your review.
I have tried to call you today to discuss this further. There was no answer however I have left a voicemail and sent you over an email as mentioned.
If you can take a look and submit the information back and we will ensure that this is looked into as quickly as possible.
Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team
Both staff members were great
Both staff members were great, honest, and efficient, and they were brilliant with their customer service. The lady dealing with us went above and beyond by setting out our room true to size in their store, explaining every material in depth, and helping us choose the best color option to suit us.
2026年7月1日
Had a great experience
Had a great experience. All the staff were very friendly and helpful during my visit and were knowledgeable.
2026年6月27日
The staff was lovely and exreamly…
The staff was lovely and exreamly attentive and helpful while me and my husband browsed around. We went in for one type of couch and ended up finding a completely different type that we both fell in love with the secind we sat down. Counches are amazing and while they can be a bit pricey thdy are worth it. Plus with the 0 interest payment plans they offer, suddenly the couches are much more affordable.
2026年6月18日
Delivery drivers were excellent
Delivery drivers were excellent, really professional and friendly.
2026年6月27日
Highly recommend
Brilliant experience from start to finish. The staff was helpful, friendly and genuinely cared to help us find the right sofa. Great quality and amazing customer service. Highly recommend.
2026年6月23日
two delivery drivers was very friendly
two delivery drivers was very friendly. polite & got on with the job-we love the furniture a little bit hard but I am sure after a few weeks it will be fine. only draw back 3 months was a long time to wait. we was well looked after with the sales person in the shop I would definitely recommend SCS to my friends
2026年6月26日
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