We were delighted with the service we received from Oliver at Gloucester. All sales people should be like Oliver. Attentive not over bearing. Gave good advice. Arrived very distressed and went aw... もっと見る
所在地
所在地を変更Unit 2 St Oswalds Retail Park, The Cattle Market, GL1 2UE Gloucester, Gloucestershire,, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
As a 75yr old OAP female, living alone - it was so nice to see two lovely guys bringing in my new two seater settee and one armchair. When they were putting it together - they made it look so easy.... もっと見る
Neither happy nor particularly upset, just didn't feel like it was a quality experience. Delivery timeline was 0700 to 1200. Who the hell wants to take a delivery at 0700. That was after 3 mont... もっと見る
企業が回答しました
Nice sofa, exactly as ordered. Modular construction so easy to install ( and move if o have to do it). Delivered when they told me. Good communication. Team that dropped it off and put it together wer... もっと見る
企業情報
poltronesofà - Gloucester について
当該企業による記述
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
当該企業による記述
連絡先
Unit 2 St Oswalds Retail Park, The Cattle Market, GL1 2UE, Gloucester, Gloucestershire,, 英国
- 01452 397350
4.7
優良
1131件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Delivery men very helpful
2026年7月4日
Visit to SCS Gloucester.
Very nice showroom. My wife found a product she really liked and we were helped very efficiently by Oliver who explained everything to us very well indeed.
2026年6月29日
Great service
We had great service from Phil who was there for all our needs but was not overbearing
2026年7月2日
Friendly relaxed atmosphere in store
Friendly relaxed atmosphere in store , no rush , given lots of info when needed , only disappointment was having to wait a long time for furniture to arrive , but I suppose thats the norm !
Cant comment on delivery as not had it yet
2026年5月30日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
poltronesofà - Gloucester からの回答
Good Morning Eric,
Thank you for speaking to me today.
Again I am very sorry that the glides were not left with your furniture and as discussed I have requested that these are posted out for you today.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
Torriana reclining chair purchase
Salesman in store, Oliver was knowledgeable and fairly helpful. Communication throughout was good including for delivery. Chair set up and briefly demonstrated on delivery.
The Torriana reclining chair seems to work fine so far and is comfortable.
The insurance documentation has all been received via email as promised.
2026年6月24日
The delivery was quite painless and…
The delivery was quite painless and took no time to set the settee up very efficient delivery people A1 Andy and His partner. I am very pleased with the settee so far and I love the colour
2026年6月30日
It is great experience and sofa's are…
It is great experience and sofa's are very good quality.
2026年6月25日
poltronesofà - Gloucester からの回答
Ciao Glen,
Thank you for your review.
We’re pleased to hear you had a positive experience with us.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback. If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many thanks,
Poltronesofa at ScS
Social Media Team
If you are looking for furniture go to scs
What a great shopping day I had ,I found my perfect arm chair to go in my sitting room just the right color perfect comfort,my one gripe is that I have to Wait till September for my chair I just want to mention Karen the salesperson who was amazingly helpful she certainly knows her job
2026年6月27日
Thoughtful Customer Service backed with quality products
We had been searching high and low for over a year to find 2 two seater leather sofas that were the right seat height and quality and then the right colour. The Poltronesofa Viserba range met all the criteria but we just had to focus in on colour. Luckily we met Karen at the Gloucester Poltronesofa Outlet and she was the only one who understood our issues and made effort to resolve them. We duly placed our order with Karen and now await our new sofas. Many thanks!!
2026年6月23日
Really attentive great customer service…
Really attentive great customer service very knowledgeable of products could have been more helpful
Thank you Karen you were great really friendly not pushy at all.
The store was nicely set up and smelt lovely
2026年6月21日
A very warm welcome by staff members…
A very warm welcome by staff members and also happy to help and a lot off choice to choose from
2026年6月18日
Kept informed of delivery
Kept informed of delivery. On the delivery day had a text at 6:30am saying delivery between 8:50 and 9:20. At 7:05 had a call from the delivery team saying they'd be here in about 50 minutes. Get here a bit before 8:00. Were very quick getting the sofas in and setting them up. In and out in about 10 minutes.
2026年6月14日
poltronesofà - Gloucester からの回答
Ciao Danny,
Thank you for your review.
We’re pleased to hear you had a positive experience with us and that everything went well with your delivery.
If there’s anything we could have done differently to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many thanks
Lynsey - Poltronesofa at ScS
Social Media Team
Price and service
2026年6月13日
Very friendly and helpful
2026年6月13日
poltronesofà - Gloucester からの回答
Ciao Glenda,
Thank you for your review.
We’re pleased to see that you had a positive experience with us.
If there’s anything we could have done differently to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team
Delivery was on the time they said
Delivery was on the time they said. The chaps who delivered was polite and friendly they was respectful to my property and us. The service was excellent
2026年6月16日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。