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poltronesofà - Harlow レビュー 

1,933
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TrustScore 5段階評価の4.5

4.6

家具店
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所在地

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15 Queensgate Centre, Edinburgh Way, CM20 2DA Harlow, Essex,, GB

•
01279 630130

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

Great team, threesome worked well. Wondered why one had to take photos of front entrance and passage then location of site for furniture, when they delivered through back entrance via garden. Handy... もっと見る

企業が回答しました

5つ星のうち5の評価

Clear explanation of the store arrangement on entry and the product options. Very helpful staff. Found exactly what we were looking for. Good timeline for delivery.

5つ星のうち5の評価

We were greeted by very friendly staff who were extremely helpful and very pleasant. They answered any questions we had and explained the whole process in detail. Plus it smelt absolutely amazing in t... もっと見る

5つ星のうち5の評価

We had a great experience at poltronesofà Harlow, largely thanks to Hamza. He was extremely helpful throughout, answering all our questions and suggesting alternatives when we raised concerns about de... もっと見る

企業情報

  1. 家具店

poltronesofà - Harlow について

当該企業による記述

poltronesofà

Visit poltronesofà
poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

当該企業による記述

連絡先

  • 15 Queensgate Centre, Edinburgh Way, CM20 2DA, Harlow, Essex,, 英国

  • 01279 630130

4.6

優良

TrustScore 5段階評価の4.5

1933件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.6

すべてのレビュー

(1,933)

過去12か月のレビュー数: 18,051件

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5つ星のうち3の評価

When Sofa was delivered

When we purchased the sofa, we were treated really well, the salesman was really lovely and let my nephews try out all the seats. All went well, we're told we would get a call nearer the time for delivery. Call came, delivery attempt was made, guys couldn't get sofa through the door, said he would explain the procedure, where the desmantler would come and bring it in in pieces. Thats when our experience turned sour. We were not told by the sales person or the delivery man, that to take the sofa apart would come with an extra cost, ontop of the £2,000+ we had already paid for the sofa. It was brought in and we were told we owed £300. We had empty bank accounts and they wouldn't take a credit card. My husband had to put the payment on his credit card. We are now £350 overdrawn. I think this is very wrong. We should have been warned about this charge but it was never mentioned. Very angry

2026年8月24日
poltronesofà - Harlow ロゴ

poltronesofà - Harlow からの回答

Good Morning Glenn,

I hope you are well and thank you for your review.

I am very sorry to see that your delivery did not go as expected on the day and the furniture was deemed to be non-fit.
I apologise also that you were unaware of the charges required for an upholsterer to assist.

I appreciate that it must have been distressing if the upholsterer did not provide you with a quote beforehand however we do advise on your order confirmation document that any fit issues are a customers responsibility.

Again I apologise for any upset or inconvenience caused.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

5つ星のうち3の評価

Reclining chair faulty

2026年8月22日
poltronesofà - Harlow ロゴ

poltronesofà - Harlow からの回答

Good Morning Gary,

I hope you are well and thank you for taking the time to leave us your review.

I am so sorry to see that you have concerns with with your chair.

You can certainly raised this with our aftercare team, via our online contact form, on the link below.
This will allow us to obtain all of the relevant information so that we can review this and advise on the next steps.

The link that you need is: https://enquiries.scs.co.uk/

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

5つ星のうち4の評価

Nice helpful staff

Nice helpful staff, good products.

2026年8月25日
poltronesofà - Harlow ロゴ

poltronesofà - Harlow からの回答

Good Afternoon,

I hope you are well and thank you for your review.

I am pleased that you have had a positive experience with us.

I have tried to call you today, it was just to ask if there was anything we could have done differently to make it a 5-star experience, If so, we’d really appreciate your feedback.

If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

5つ星のうち4の評価

VANGUARD Great team

Great team, threesome worked well. Wondered why one had to take photos of front entrance and passage then location of site for furniture, when they delivered through back entrance via garden. Handy that contacted us before arrival so we could give directions. The leader was very knowledgeable about construction of chairs. Explained operation. Highly recommend VANGUARD team

2026年7月31日
poltronesofà - Harlow ロゴ

poltronesofà - Harlow からの回答

Good Afternoon,

Thank you for taking your time to share your feedback.

I am pleased to see that the delivery of your sofa went well and that the crew were very knowledgeable, worked well together and communicated well with their estimated arrival time in order for you to give directions.

I am sorry that there was a bit of confusion in relation to photos required at point of delivery - rest assured this is to show that delivery was successful and to the correct property.

If there are further queries please do not hesitate to reach out and we will be happy to help

Warm Regards,

Lauren - Poltronesofà at ScS
Social Media Team

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