The gentlemen at the shop and the delivery guys were great, but we only received the chair with no details of when the sofa would be delivered. Phoned their contact number to be advised it should arr... もっと見る
企業が回答しました
所在地
所在地を変更Unit E3 Leeds Road Retail Park, Leeds Road, HD1 6PF Huddersfield, West Yorkshire,, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The airey, well presented store was very welcoming with well a great selection of sofa styles and choice of designs and features, in well thoughout settings. The assistant, Abu Bakr, knew his product... もっと見る
First visit was just to look around what was available. Liked not being approached at entry of shop to see if they can help etc. Once I approached staff with questions, polite and straight answers wer... もっと見る
A great crew. Pleasant and polite throughout. Unpacked everything, assembled the parts together and removed all the packing boxes. Before leaving, they explained how to open the sofa bed, and even... もっと見る
企業情報
poltronesofà - Huddersfield について
当該企業による記述
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
当該企業による記述
連絡先
Unit E3 Leeds Road Retail Park, Leeds Road, HD1 6PF, Huddersfield, West Yorkshire,, 英国
- 01484 487320
4.6
優良
1290件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I wasn’t pressured I could walk round…
I wasn’t pressured I could walk round and nobody bothered me till I asked for help
2026年8月25日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Different departments not communicating
The gentlemen at the shop and the delivery guys were great, but we only received the chair with no details of when the sofa would be delivered. Phoned their contact number to be advised it should arrive Saturday, but still not received confirmation of this. The thing is the sofa was ordered before the chair!!
2026年8月21日
poltronesofà - Huddersfield からの回答
Good Morning Miss Halstead,
I hope you are well and thank you for taking the time to leave us your review.
I am very sorry that your items arrived on separate days however I can see that your sofa has now been delivered on Saturday, 22/08/26.
Please accept my apologies for any inconvenience that this may have caused you.
I hope that you are enjoying your new furniture.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
Helpful sales advice
Helpful sales advice. Easy credit check, not too lengthy. Beautful sofa.
2026年8月13日
Surprising store.
The airey, well presented store was very welcoming with well a great selection of sofa styles and choice of designs and features, in well thoughout settings.
The assistant, Abu Bakr, knew his products, and gave excellent advise whilst not being pushy.
2026年8月11日
Friendly greeting and well explained…
Friendly greeting and well explained how and what to look for
2026年8月11日
Your staff were brilliant and ensured…
Your staff were brilliant and ensured we were well looked after and ensured our requirements were met with regards to our situation
2026年8月3日
Jason (at the Huddersfield store) was…
Jason (at the Huddersfield store) was very knowledgeable and explained everything clearly. Very happy so far as we have not had it delivered yet
2026年8月1日
poltronesofà - Huddersfield からの回答
Good Morning Anne,
Thank you for your review.
We’re pleased to hear you had a positive experience with us.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback. If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Kind Regards,
Lauren - Poltronesofà at ScS
Social Media Team
poltronesofà - Huddersfield からの回答
Good Afternoon,
I hope you are well and thank you for taking the time to leave us your review.
I am very sorry to read about the concerns that you have with your Footstool arriving with a broken foot.
If you have not already done so you can report this with our aftercare team, by using our online contact form on the link below.
This will enable us to obtain all of the relevant information that we need to review your concerns, and advise on the next steps.
The link that you need is https://enquiries.scs.co.uk/
Kindest,
Lauren - Poltronesofà at ScS
Social Media Team
Wanted ....Sturdy, comfortable and affordable sofa.
We were concerned about whether the sofa would fit through the door. In the past we have had to take the door off. Abu described how the sofa can be broken down to fit through the door.....and then it would be re- assembled when en situ.
2026年7月30日
Only received half of the legs for the…
Only received half of the legs for the sofa. Not able to get through to customer service.
2026年7月26日
poltronesofà - Huddersfield からの回答
Good Morning Mr Moore,
I hope you are well and thank you for your review.
I am very sorry to see this and apologise that you have been unable to speak with the team.
The best way to report this, is via our online contact form, on the link below.
This allows us to obtain all of the relevant information so that we can fully review and advise on the next steps.
The link that you need is https://enquiries.scs.co.uk/ however I will pop this over to you in an email also.
We look forward to hearing from you so that we can ensure this is resolved as quickly as possible.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
We enjoyed shopping at Poltrone
We enjoyed shopping at Poltrone, the salesman was knowledgeable, professional and honest.
2026年7月28日
A great crew
A great crew. Pleasant and polite throughout. Unpacked everything, assembled the parts together and removed all the packing boxes. Before leaving, they explained how to open the sofa bed, and even made sure I was happy with the position of my lovely new sore. EXcellent.
2026年7月26日
Good communication from order to…
Good communication from order to delivery x all went smoothly x
2026年7月17日
The delivery team were efficient and…
The delivery team were efficient and pleasant at what might have been the end of a hot day (it wasn’t though).
The two items are great! Comfortable and looking good.
Thank you.
2026年7月17日
Excellent service
Got an email and follow up phone call when they were 30 minutes away. Got here exactly when they said. Very polite and efficient, made up the furniture in a very short time
2026年7月12日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。