What was not to like, the greeting from all the staff as we arrived was very welcoming, a big smile and the offer of any assistance we needed, if we required it, no pushy sale banter, which was v... もっと見る
所在地
所在地を変更5 Saint Andrews Quay Retail Park, Saint Andrews Quay, HU3 4SA Hull, North Humberside,, GB
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From entering the store ,there was a warm welcome from a lady called Debbie ,who explained how things worked in store. Upon choosing the perfect sofa we were shown how it would look with different col... もっと見る
Appalling quality of sofa/suite - received 3 days ago sat on it for 2 evenings and it looks like a 10 year old suite - baggy, sinking on one side. Labels still intact as I would like to return it.
企業が回答しました
When entering the store on St Andrews Quay in Hull we were made to feel very welcome with Ciao from Suzanne. She asked us what we were looking for & directed us in the right direction. Suzzanne was v... もっと見る
企業情報
Poltronesofa - Hull について
当該企業による記述
Poltronesofa
Visit PoltronesofaPoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
It’s so easy to order; we have 100 stores nationwide, find your local store at www.scs.co.uk/stores. Alternatively, you can order any sofa range online at www.scs.co.uk or call our online sales team direct on 0800 7310048, who can help you choose the perfect sofa.
当該企業による記述
連絡先
5 Saint Andrews Quay Retail Park, Saint Andrews Quay, HU3 4SA, Hull, North Humberside,, 英国
- 0191 731 3300
4.6
優良
1785件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Made to feel welcome but not under…
Made to feel welcome but not under pressure from Debbie, pointed us in right direction in the shop for what we wanted , Debbie looked after us with plenty of options and no pressure , ended up coming away very satisfied
2026年5月30日
very informative keep you up to date on…
very informative keep you up to date on all the delivery then the delivery team work very fast and clean well done to you all
2026年5月28日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Appalling quality of sofa/suite
Appalling quality of sofa/suite - received 3 days ago sat on it for 2 evenings and it looks like a 10 year old suite - baggy, sinking on one side. Labels still intact as I would like to return it.
2026年5月29日
Poltronesofa - Hull からの回答
Ciao Mr Mann,
I hope you are well and thank you for your review.
I am very sorry for the concerns that you have with your furniture following your recent delivery.
I can see from your order that we have now raised a service and passed on the details to Emmiera so that this can be looked into.
An email has been sent over to you a little earlier this morning, from Emmiera, with a link to their booking system. This will allow you to arrange a suitable date for a technician to attend.
Again I am sorry that you have these concerns and for any upset caused.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
Debbie was very helpful in helping us…
Debbie was very helpful in helping us choose our sofa
2026年5月30日
Friendly sales staff managed to sell me…
Friendly sales staff managed to sell me a chair I didn't know I wanted
2026年5月27日
Poltronesofa - Hull からの回答
Ciao Anthony,
I hope you are well and thank you for taking the time to leave us your review.
Its great to see that you found the team in store to be friendly on your visit and that you had a positive experience with us.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Lynsey - Poltronesofa at ScS
Social Media Team
Very respectable…
Both delivery men were very respectable and efficient. The main gent kept up a pleasant conversation of general things etc.
2026年5月27日
The sales assistant was warm and helpful
The sales assistant was warm and genuine. Not at all pushy, but very helpful.
2026年5月27日
Excellent service, with a smile
What was not to like, the greeting from all the staff as we arrived was very welcoming, a big smile and the offer of any assistance we needed, if we required it, no pushy sale banter, which was very welcome.
When we did need advice on a sofa, Sue the sale assistant was brilliant in every aspect of the sofa we was interested in, she helped put our minds at rest with the questions we had.
All in all a very pleasant experience.
2026年5月22日
From start to finish we were very happy…
From start to finish we were very happy with the service, the people in the store and the delivery lads were first class and I would definitely recommend this company. I have had a suite from this company before and my daughter still has it .
2026年5月22日
From entering the store ,there was a…
From entering the store ,there was a warm welcome from a lady called Debbie ,who explained how things worked in store. Upon choosing the perfect sofa we were shown how it would look with different colours I had in mind . There were different styles of sofas .
2026年5月22日
Billy was really nice and helpful
Billy was really nice and helpful, he helped us find our sofa very quickly, thank you Billy 👍🏿
2026年4月29日
On time
On time. And the delivery guys knew their job. Getting in a settee that at one point looked as it wouldn't get in
2026年5月20日
I returned three times before deciding.
Lovely friendly welcome without feeling under pressure. Very helpful staff.
2026年5月21日
Suzanne in St Andrew's Quay Hull was…
Suzanne in St Andrew's Quay Hull was extremely patient and we came away with an excellent sofa deal.
2026年5月20日
the crew kept me up to date with…
the crew kept me up to date with delivery times and were polite and efficient i have no complaints
2026年5月20日
Pleasant experience
Great sales lady Sue. Helpfull but not pushy. Showed us lots and explained everything about the things we were interested in.
2026年5月13日
High quality sofa at a budget price
High quality sofa at a budget price. No fuss delivery, friendly team both in store and with the delivery service. I went out with a friend to buy a sofa for them but was so impressed with the quality and price I bought one for myself :) impulse buy because i couldn’t resist. Best impulse buy ever.
2026年5月15日
Delivered as promised and with care and…
Delivered as promised and with care and attention. The ordering at the branch was an excellent experience and we are pleased with the quality and comfort of the sofas .
2026年5月9日
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