Sofas arrived on the date provided but delivery time kept changing on the day, so ended up staying in all day as they arrived at 6.30 pm instead of the 3pm quoted at first, the delivery men were lovel... もっと見る
企業が回答しました
所在地
所在地を変更2 Gallagher Retail Park, Axletree Way, WS10 9QY Wednesbury, Staffordshire,, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
On Arrival to the shop we was welcomed by a number off staff members who were very helpful and full of smiles. Lee approached us to see if we was ok at no point was any member off staff pushy or in... もっと見る
We visited the Wednesbury store last Saturday (24th July) and received brilliant support and service from a lovely member of staff named Julie. She helped measure up a variety of sofas as we consider... もっと見る
The staff at the shop were very helpful the men who delivered the suite were very good The issue l had was the communication from the company Having received a text on 15th July to inform me that t... もっと見る
企業が回答しました
企業情報
poltronesofà - Junction 9 について
当該企業による記述
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
当該企業による記述
連絡先
2 Gallagher Retail Park, Axletree Way, WS10 9QY, Wednesbury, Staffordshire,, 英国
- 0121 506 1760
4.6
優良
2128件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Spot on with delivery time
Spot on with delivery time. Punctual and courteous and timely efficient. Excellent service.
2026年5月17日
Friendly
Friendly, helpful sales staff
Fully explained about delivery and date
Delivery arrived promptly as shown on tracker and was done within 15 minutes.
Overall, excellent service from initial visit to delivery.
2026年5月15日
the staff where so helpfull and the…
the staff where so helpfull and the furniture looks well made and was very comfortable to sit on
2026年5月15日
We got just what we wanted and…
We got just what we wanted and delivered on time, looks good in our room ,delivery men were polite and helpful,only gripe is that it was made in china not italy which we was lead to believe
2026年5月13日
I happy with attitude .
2026年5月16日
Delivered with care
Delivered with care, the two colleagues delivered service with a smile & great level of care!
2026年5月15日
The sales team are very polite and…
The sales team are very polite and friendly. They explained how the structure works and was told to ask for Lee if we needed more help. We made a purchase, AJ was also helpful, we didn’t want to leave as we have never had so much fun trying to buy a sofa. Hopefully everything goes smoothly with delivery etc.
2026年5月12日
Very pleased with the service..Lee the…
Very pleased with the service..Lee the sales guy was friendly knowledgeable but didn’t rush or push us into anything…we came away feeling very satisfied in our choice
2026年5月12日
Lee was extremely helpful and made sure…
Lee was extremely helpful and made sure we got the best deal.
2026年5月12日
The staff was very attentive to me and…
The staff was very attentive to me and my sister.the gentleman was very polite and friendly so glad we went in
2026年4月28日
The quality of the product is great
The quality of the product is great. The delivery service went smoothly and punctually.
2026年5月13日
Excellent service from start to finish
Excellent service from start to finish, when we went to the shop the sales man was excellent not pushy at all but very helpful and informative a pleasure to deal with. We were kept fully informed with regards to our delivery and the delivery service was first class. Very friendly efficient delivery staff. We were contacted by phone on the day and were able to track the delivery van right to our door. Would recommend 100% to everyone. Perfect service.
2026年5月13日
Brendan was wonderful
Brendan was wonderful, he was so 'chill' and totally understood what personal space is. He asked what we needed or what we thought we needed and pointed us in the right direction, he then left us alone to roam thus meaning we didnt feel pushed, under-presure or suffocated. He saw we were needing help and so he approached us and offered great advice and direction. We left the shop fully informed and returned under an hour later to make our purchase.
2026年5月7日
Sunny was very helpful
Sunny was very helpful and knowledgeable about the range of sofas and chairs available. He made us a cup of tea while we weighed up the options before ordering.
2026年5月9日
Fantastic service
No pressure they allowed us to use the information we were given and arrive at a decision for ourselves
2026年5月6日
Fantastic experience
Fantastic experience, Natalie couldn't have helped more (and the other staff too) looking forward to relaxing on my new sofa
2026年5月2日
Very good customer service
Very good customer service. Good range of products at competitive prices
2026年4月24日
New suite
We weren't bombarded by salesmen. When we had decided the sale went very smoothly. The salesman was called Lee. Service was good
2026年3月29日
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