Clem the assistant who looked after me helped me choose the furniture which was right for me. He recommended alternatives and took time to understand what I was looking for. Purchased my suite and b... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent experience throughout with poltronesofà. Staff very polite & knowledgeable about products. Allowed us to browse uninterrupted after initial welcome. Very helpful once we had decided on the s... もっと見る
Polite welcome as soon as we walked into store. Clem was very knowledgeable about the sofas and my very specific needs that i requested were met. Clem was very polite and sociable, very clear on o... もっと見る
Delivery earlier than expected but wanted to change the delivery day as I was at work but limited to other days and they didnt have the days i was off. Ended up having a friend be at the house. Delive... もっと見る
企業情報
poltronesofà - Metro 2 について
当該企業による記述
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
当該企業による記述

連絡先
Unit 8, Metro Retail Park, 0, NE11 9XU, Gateshead, Tyne and Wear,, 英国
- 0191 731 3300
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Staff in store helpful not pushy…
Staff in store helpful not pushy quality of goods excellent n delivery lads were good friendly quick in assembling settee n chair
Helpfull in store staff
Great service in store and delivery…
Great service in store and delivery driver was spot on and helpful.
Love the sofas
Love the sofas, lovely leather, good colour and comfortable, not to mention very reasonable price.
Poltronesfa staff polite and helpful
Poltronesfa staff polite and helpful. Lovely sofas, delivered on time, delivery very slick. Delivery guys very polite and professional. They covrered carpets where they were walking.
Really friendly lads and went out there…
Really friendly lads and went out there way to get it in by having to take a door off and making sure it was where I wanted it .Love the sofa
Amazing the guys where so fast and…
Amazing the guys where so fast and affichant we are in love with the sofas thank you so much
Nice costumer service
Nice costumer service. Great choice of sofas available and lovely designs. Will recommend
Staff were very helpful and polite…
Staff were very helpful and polite found what I was looking for so put order in
回答に AI 支援を利用する場合があります詳細を表示
Quality check
The sofa are not quite right. I have emailed but not received a response. I don’t want to put anything on website in. add this affects others considering v buying your furniture. Can you help please

poltronesofà - Metro 2 からの回答
Made to feel welcome and answered all…
Made to feel welcome and answered all our questions and queries
Relaxing atmosphere usually in…
Relaxing atmosphere usually in furniture stores the salesman locks straight onto you it went found it relaxed to look around at leasure and someone to help when required. Ordinary helpful people
Two Locations, Two very different experiences
We liked two different sets of sofas at Team Valley location but as the floor piece on clearance had already sold out, we needed to visit the Metro Centre retail outlet to see the clearance sofa. As the sofa was available and we liked it, we considered buying from the same location for the sake of convenience. The sales lady did not have product knowledge and was very passively rude. She did and said many things which were offensive. We ended up not placing our order from Metro Centre location and returned to Team Valley the next day to order with a lovely team, who treated us with respect.

poltronesofà - Metro 2 からの回答
Excellent service the assistant Tom was very helpful we purchased it there and then.
Went into the furniture store and was met by Tom he took us straight to the Argenta suite what we wanted all I can say is it was Excellent service purchased it straight away.
App not great, but delivery was
The message and app sent on Saturday morning did not match which meant I was unsure as to when Sofa would be delivered. However I was contacted by phone - delivery guys stated they would deliver within the hour which they did. They were great! Sofa installed quickly exactly where I wanted it and tested to make sure all ok. When asking me to sign, explained what for. Love the sofa it’s perfect, and very comfortable. Thank you

poltronesofà - Metro 2 からの回答
Really good selection of sofas at good…
Really good selection of sofas at good prices. We were greeted warmly at the door by Lesley and the system explained to us but then left to browse. This was the sixth store we had been in that day so I was getting a bit fed up of being followed around stores and a hard sell so this informative but relaxed approach was welcome. However, when I needed assistance Lesley was nearby to help. The buying process went very smoothly and as promised Lesley called me later with a delivery date to suit us. Would definitely recommend for choice of sofas, prices and service received in store
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